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Best Western Rochester Marketplace Inn

CancelonUS$99*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$145*
US$99*
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US$120*
US$120*
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Best Western Rochester Marketplace Inn
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377 Reviews from our TripAdvisor Community

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Showing 363: English reviews
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Denver, Colorado, Usa
Reviewed yesterday NEW

This Best Western has stepped up to the plate with a new renovation. It was a very nice place to rest our heads and recharge. Great common area also to try and catch up, plug in and get a little work in as well!!

Review collected in partnership with Best Western
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Helpful?
Thank RT-dengal
Canandaigua, New York
HOTEL’S FAVOURITE REVIEW
Reviewed 19 April 2017

We chose to stay here overnight as we had a 6 am early flight the next day. We stayed here rather than close to the airport as many of the restaurants we like are located close by and the airport was 8 minutes down the road. We had a room near the main road so it was a bit noisy...

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Helpful?
Thank Jeff L
About Hotel's Favourite Review
Management response:

Dear Jeff L, Thank you so much for choosing to stay with us. I appreciate the time you took to tell us how we did. I'm very pleased that you enjoyed your stay with us. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and...

Lake Placid NY, United States
Reviewed 6 days ago NEW

Not as good as it could be, the room we had before 125 had not been repaired from April. Get the staff there to do there job and perhaps if the manager was around thing might get done. She was not there on our first visit and was not there this time either

Review collected in partnership with Best Western
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Helpful?
Thank barbaracZ7912RM
Management response:

Dear barbaracZ7912RM, On behalf of our entire team, I would like to apologize for not exceeding your expectations. I apologize that the room you were assigned to still had outstanding maintenance issues. This is not a normal occurrence at a our property and I will be sure to investigate and take immediate action upon my return, as I have been...

Franklin,PA, United States
Reviewed 1 week ago

Always stay at this hotel when I'm in town on business. Staff is really accommodating. Hotel is near numerous restaurants, fitness centers, a mall, pretty much all you need on a business trip. The hotel itself has been recently upgraded and is quite contemporary now.

Review collected in partnership with Best Western
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Helpful?
Thank Shawn K
Management response:

Dear Shawn K, Thank you so much for being our guest and for sharing your experience after your recent stay with us. Firstly, thank you for your loyalty; we appreciate your continued patronage. I am so pleased that you enjoy staying at our property due to our staff and location. Our staff is dedicated on ensuring a memorable guest experience...

Meridian, Idaho
Reviewed 2 weeks ago via mobile

Hotel is very clean, and the breakfast area was well maintained--food was fresh, staff was actively making sure food was stocked and messes were taken care of. No pool. The staff at this hotel was friendly, courteous and helpful. Rooms were quiet and well insulated. My only problem was the arrangement of the room itself. We are a family of...

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Helpful?
Thank idtravel15
Management response:

Dear idtravel15, Thank you for being our guests and for sharing your experience. I am happy to read that you enjoyed our complimentary breakfast and found our staff to be friendly and helpful. I'm sorry that the layout of your guest room was a bit inconveniencing for you and your family. We recently completed an extensive renovation and unfortunately, were...

Bovard, United States
Reviewed 4 weeks ago

Stay here weekly and rarely have any issues. Friendly and helpful staff that are always ready to help. Love earning my rewards for items or future stays. Close to many restaurants/shopping facilities.

Review collected in partnership with Best Western
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Helpful?
Thank L2700BGdavidb
Management response:

Dear L2700BGdavidb, Thank you for your continued loyalty and for taking a moment to share your experience. I am happy to hear that we continue to serve you well during your stays and that you enjoy our staff. It's always nice to hear from your repeat guests. Thank you again for being our guest; we look forward to welcoming you...

Mississauga, Canada
Reviewed 21 April 2017

Very pleasant experience. Very large breakfast area with more than adequate seating. Meal was typical fare for hotel breakfast. Area clean and replenished quickly. Bathroom very small and tub old but functional.

Review collected in partnership with Best Western
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Helpful?
1Thank Q5064QRdeborahh
Management response:

Dear Q5064QRdeborahh, Thank you so much for staying with us and for sharing your experience. I am very pleased to read that you had an overall enjoyable experience. I am particularly happy that you enjoyed our complimentary breakfast. This is an area that we are continuously striving to improve and I'm glad that you enjoyed it. Thank you again for...

Syracuse, New York
Reviewed 13 April 2017

Don't expect much from free breakfasts but no hot items like eggs or bacon, just waffles. Only fruit was bananas. And only fake Cofffemate creamer for coffee out of coffee "machine" which bummed me most.

Review collected in partnership with Best Western
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Helpful?
Thank Q2770IHtim
Burlington, Vermont
Reviewed 11 April 2017

We stayed two nights here. The reception at check in was friendly, quick and efficient. We somehow zapped both our cards and needed replacements, and that was done in a matter of seconds. The room was very clean and comfortable. A/C was quiet and didn't interrupt our sleep. The room had a fridge and microwave, along with the usual coffee/tea...

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Helpful?
Thank Geoff S
Albany, United States
Reviewed 3 April 2017

Did not disappoint - better than I expected. Many hotels in area are run down and I have requested my money back twice in the recent past. For what I paid, I was hoping to not have to do the same this time. The room ws clean and smelled it. Recently renovated. The lobby ws bright and clean. Staff was...

Review collected in partnership with Best Western
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Helpful?
Thank barbarawE9521RY
Management response:

Dear barbarawE9521RY, Thank you so much for sharing your feedback following your recent stay with us! I am happy to read that you were pleasantly surprised and that you enjoyed your stay and found our hotel to be clean and our staff friendly. We truly enjoy what we do and our entire staff strives to provide our guests with the...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Best Western Rochester Marketplace is perfectly located in the "heart" of Rochester's shopping and restaurant district.We are minutes from all major highways and the Rochester International Airport. We offer plush accommodations featuring micro fridges, 40-inch flat panel televisions with DVD players, wired and wireless internet access, and a fabulous free hot full breakfast buffet for all our guests. We are minutes from the city center, convention district, and all major universities and corporations. Our staff will gladly shuttle you to any venue with in five miles of our property. Our staff looks forward to being your home away from home when visiting the Rochester New York area. ... more   less 

Additional Information about Best Western Rochester Marketplace Inn

Address: 940 Jefferson Rd, Rochester, NY 14623
Region: United States > New York > Finger Lakes > Rochester
Price Range: $139 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Rochester Marketplace Inn 2.5*
Number of rooms: 101
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Orbitz, Best Western, Travelocity, Hotwire, Priceline, Cancelon, getaroom.com, Cheap Tickets, TripOnline SA, HotelsClick and HotelQuickly so you can book your Best Western Rochester Marketplace Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Marketplace Hotel Rochester
Best Western Rochester
Rochester Best Western
Hotel Style:
#7 Business Hotel in Rochester
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Rochester Marketplace Inn staff and other travellers.
2 questions
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Chicago, Illinois
Maryland
over a year ago

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Questions? Get answers from Best Western Rochester Marketplace Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Perhaps rooms away from main road, Rt 252 or Jefferson Road would be quieter”
57jeff2014, 19 Apr 2017 | Read review
“324... faces the parking lot and street but there was no traffic noise during the night.”
308geoffs, 11 Apr 2017 | Read review
“Ask for a room that does not require you to use old locked side doors.”
travelingrm, 30 Sep 2016 | Read review
“We were in the back on the third floor and had no problem with noise.”
pennypit, 4 Sep 2016 | Read review
“Don't settle for the first floor.”
Adirondacker1, 20 Aug 2016 | Read review
5 of 5
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US$99* /night
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Prices are for 1 room, 2 adults
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