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My family and I have stayed at this hotel every year for the last ten years. When we first started staying here it WAS a very nice hotel, the staff was extremely friendly and very accommodating. Upon check in, we were welcomed by the smell...More
My husband had surgery and I needed to stay at a hotel nearby. Here I come to the comfort Inn, West (NY 407).
The hospital created some confusion regarding Roger's release... The hotel staff were Amazingly caring and extremely helpful. They allowed me to check...More
Lobby area is small and dated. Front desk was great advising about breakfast and wifi. Room was great - no issues. Breakfast the first morning was packed. Very small area for breakfast. Staff did a good job replacing items. Loved the ice water with lemon...More
Upon arrival we were welcomed by the horrendous odor of mildew and urine. We checked in and proceeded to our room only to find that the air condition unit was not working, which wasn't a problem I just expected for the manager to simply change...More
Wonderful front desk person She was extremely friendly and helpful under very stressful circumstances. Room not secure. Sent photos of door latch not working and letter with all the issues to the hotel manager, but he never responded to me.
US$92 - US$180 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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