We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Comfort Inn West

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Best prices for:1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Comfort Inn West
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}}}
Add Photo Write a Review

62 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 61: English reviews
Plattsburgh, New York
Level Contributor
6 reviews
Reviewed 2 weeks ago via mobile

Our room was clean and quiet. Breakfast was the typical Comfort Inn deal and was perfectly fine. The front desk ladies were nice. The hotel is pet friendly and there were a couple of dogs across the hall that were well behaved. We didn't run into any issues and this was a great place to stay for a "quick" weekend... More 

Helpful?
Thank cwells819
Englewood, Colorado
Level Contributor
47 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 13 August 2016 via mobile

We were at niagara the last 2 days and are wandering around the lake area. This was easy to get to and had a very nice breakfast. Close to a mall we caught a movie last night them walked next door and had dinner at red lobster. The staff is very nice. Great value

Helpful?
Thank Joyce S
Horseheads, New York
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 10 August 2016

My husband had surgery and I needed to stay at a hotel nearby. Here I come to the comfort Inn, West (NY 407). The hospital created some confusion regarding Roger's release... The hotel staff were Amazingly caring and extremely helpful. They allowed me to check out and then check in again, the same day. Jamie Davis was at the Front... More 

Helpful?
1 Thank Stitcher7312
Altoona, Pennsylvania
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 26 July 2016

Exceptionally cordial staff...They took care of every request we made them, with a smiling face. The breakfast was awesome, fresh and delicious and again , service with a smile. It almost seemed everyone in the hotel took a lot of pride in their workplace and their city. I was overly impressed with this hotel and the city. Very neat and... More 

Helpful?
Thank Altoo_traveller
Groton, New York
Level Contributor
57 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 19 July 2016

This was our first time at this hotel. We came as delegates to the Jehovah's Witness convention at the Blue Cross Arena. Check in was easy, with 2 very friendly front desk ladies. Our room was very clean, and it came equipped with a coffeemaker, refrigerator and microwave. The bed was very comfortable, and came with 4 pillows, 2 firm... More 

Helpful?
1 Thank ladyofgrammar
Mississauga, Canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 July 2016

We recently spent a weekend at this hotel. Rooms were clean and spacious. Bathroom was a bit small as you had to enter into the bathroom next to toilet to close the door. The bathroom towels were neatly folded however placed next to the toilet, which is not sanitary, suggest a towel rack be placed over toilet instead. Breakfast was... More 

Helpful?
1 Thank missmom2
Toronto, Canada
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 June 2016

Spent an evening here. Found the staff to be friendly, the room to be a good size, the bed comfortable and a nice breakfast. Across the street was a mall, where we enjoyed doing a little shopping. We got good value for what we paid and it met our modest budget.

Helpful?
Thank Marlene M
Saratoga Springs, New York
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 13 June 2016

If cleanliness counts for your stay experience, opt out of this place. Wet washcloth in bathroom upon arrival. Bathroom floor dirty. Needed vacuuming badly. Tub needed repair. Beds made nicely! Breakfast just ok. Coffee awful. Room needed update and lots of areas of repair...drapes,bedding,electrical outlets. Staff very nice. Will never stay there or another comfort Inn again.

Helpful?
3 Thank Picholine G
Leominster
Level Contributor
195 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 13 May 2016 via mobile

This place was the closest pet friendly place off the interstate that we could find. It's clean, well maintained and has a friendly staff. A hot breakfast is offerred, but doesn't look very appealling, so I think we'll pass. Recommended

Helpful?
Thank Steve K
Chippewa Bay, New York
Level Contributor
261 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed 29 April 2016

We recently stayed at the Greece location after the Henrietta Comfort Inn was booked. This is an excellent hotel. Right next to a Red Lobster restaurant and close by to many of the most popular eating establishments. Conveniently located right near the expressway and a large shopping mall. Very good, free morning breakfast. We will come back here again.

Helpful?
Thank stephen t

32 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (7)
Viewed
Bathroom (2)
Viewed
Room/Suite (2)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (25)
Viewed
Hotel & Grounds (5)
Viewed
Business Centre/Function Rooms (1)
Viewed
Dining (3)
Viewed
Room/Suite (14)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Rochester hotels
4.5 km away
Radiance Inn And Suites
Radiance Inn And Suites
#25 of 30 in Rochester
208 reviews
11.9 km away
Country Inn & Suites By Carlson, Rochester Airport - University Area
0.3 km away
Holiday Inn Express Rochester - Greece
Show Prices
Show Prices
Show Prices
0.5 km away
Homewood Suites Rochester/Greece
0.7 km away
Hampton Inn Rochester North
0.6 km away
Fairfield Inn & Suites Rochester West/Greece
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Comfort Inn West

Address: 1501 W Ridge Rd, Rochester, NY 14615-2417
Region: United States > New York > Finger Lakes > Rochester
Price Range: $123 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn West 2.5*
Number of rooms: 83
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Hotels.com, Expedia, Travelocity, Orbitz, Odigeo and Choice Hotels so you can book your Comfort Inn West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Inn West Hotel Rochester
Comfort Inn Rochester
Rochester Comfort Inn
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn West staff and other travellers.
2 questions
Ask a question
14 days ago
Buffalo, New York

See all questions (2)

Questions? Get answers from Comfort Inn West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I stayed in room 500 and it was awesome”
 of 5 bubbles Altoo_traveller, 25 Jul 2016 | Read review
“depends on what you're looking for”
 of 5 bubbles 465marlenem, 26 Jun 2016 | Read review
“The second floor offers more privacy, less noise if you don't have someone upstairs above you walking around all night.”
 of 5 bubbles T6846TKmarial, 18 Dec 2015 | Read review
“Go to another hotel.”
 of 5 bubbles DrKoob, 26 Sep 2015 | Read review
“Rooms on the back are quieter”
 of 5 bubbles marycR3473UQ, 11 Jun 2015 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay