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Holiday Inn Express Rochester - University Area

Expedia.comUS$107*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Express Rochester - University Area
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36 Reviews from our TripAdvisor Community

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Showing 34: English reviews
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Yorktown Heights, New York
Reviewed 2 weeks ago via mobile

We tried this Express, and were completely satisfied. At first our room, the executive king was located right behind the elevator, which was extremely noisy the whole room would vibrate. They switched us to another king room right away and apologized extensively. Other than that our room was clean, up to date and comfortable. Breakfast was hot, good variety, for...

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Helpful?
Thank rwar407
Arlington, Virginia
HOTEL’S FAVOURITE REVIEW
Reviewed 4 April 2017

I didn't have high hopes for this hotel - I don't normally stay at Holiday Inns. But it is really nice! Clean, well maintained, and friendly staff. The bed is plenty comfy, the toiletries are good quality, and the wifi is fast. Free breakfast is also good, and the free cookies in the evening are a sweet touch. Free airport...

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Thank PriusGirlVA
About Hotel's Favourite Review
VisionsGM, General Manager at Holiday Inn Express Rochester - University Area, responded to this review

Thank you for taking the time to provide us with your feedback! We are happy to know that you had a positive experience at our property. Also, thank you for recognizing John, and his service. He is an asset to our team! In regard to the missing market items, we do apologize for any inconvenience, during that time we were...

Reviewed 3 weeks ago

Service from the staff was excellent. Unfortunately, it is a little hard to locate as the entry is not located on Henrietta East. Missed it and had to turn around. Room are clean but could benefit from a little renovations. Venting is a little loud. Bed was very comfortable, clearly the best part of the room!

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Thank Jeff D
Reviewed 4 weeks ago via mobile

If it wasn't for our GPS, we would have missed it. The sign at the entrance is very small and not lit. However the staff was nice and pleasant. Rooms were clean and reasonably priced. The complimentary breakfast had many items, was good tasting, and was well stocked. Excellent stay.

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Thank DandDH77
Sarah B, Front Office Manager at Holiday Inn Express Rochester - University Area, responded to this review

Thank you for you recent stay at the holiday inn Express- University Area, I'm glad our staff and amenities where accommodating to you, we hope to see you again soon. We will be looking into other options for sign placments

Potomac, Maryland
Reviewed 17 April 2017

Our family of four stayed here on a trip to visit the University of Rochester. We had a good stay a couple of years ago at a Holiday Inn Express in California, and this Holiday Inn Express was able to satisfy us just as well. Self-parking is available at no extra charge and was convenient out front. The front desk...

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Thank 20854Dave_K
VisionsGM, General Manager at Holiday Inn Express Rochester - University Area, responded to this review

Dear Reviewer, Thank you for taking to the time to provide us with feedback. We are happy to hear that you enjoyed your stay, and the elements of our property were satisfactory for you. Our apologies for the issue in your bathroom, we strive to ensure the absolute cleanliness of our property, and hope that should you visit us again,...

Manlius, New York, United States
Reviewed 16 March 2017 via mobile

I stayed at the Holiday Inn Express and was more impressed with such wonderful customer service. Donna, who works the front desk and the manager Corey went above and beyond to make my stay great. The room was very clean and nice. I loved that the bed had two types of pillows. If I am ever in the area again,...

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Thank Kayleigh G
VisionsGM, General Manager at Holiday Inn Express Rochester - University Area, responded to this review

Kayleigh, Thank you taking the time to provide us with feedback! We are happy that we were able to provide a good experience for you, and we hope to see you back at our property again! Once again, thank you for taking the time to review our property, and we appreciate your feedback! Thank you! Corey

Saratoga Springs, New York
Reviewed 13 March 2017

We usually stay elsewhere when visiting our son at RIT. Due to the recent storms & power outages, most places were full this weekend. We decided to try here and were not disappointed. When booking, I did some looking & it was once a LaQuinta. No more, it was recently refurbished & it is a bright new Holiday Inn Express....

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Thank enewellz
Reviewed 4 February 2017 via mobile

Very clean hotel and room, courteous management and staff. The employees were always cleaning and so respectful. Wow, I was so impressed. I asked for a quiet room and slept very well. Comfortable bed and entire property in great condition. Exercise room was good. Gen Mgr asked me how my stay was during breakfast. Then sent Asst Mgr over with...

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Thank Dee K
VisionsGM, General Manager at Holiday Inn Express Rochester - University Area, responded to this review

Thank you for taking the time to provide us with feedback! We are happy to hear that you experienced a positive stay at our property. We hope that next time while you're in the area you will let us provide a great experience for you again while staying at our property! Once again, thank you for the feedback! Corey

Clarence, United States
Reviewed 10 December 2016

On business, we stayed at the Holiday Inn Express Rochester University (Visions-Hotels property) as I conducted a ServSafe training session at this property the following day. Directly off the 390 East on East Henrietta Road, this four-story structure had a good sized parking lot, and large covered entry way and welcoming foyer. Motion-operated doors take you through a very open...

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1Thank Lori T
VisionsGM, General Manager at Holiday Inn Express Rochester - University Area, responded to this review

Thank you for this detailed feedback! We are happy to hear that your experience at our property was a positive one. We appreciate the positive details you provided regarding our property. Next time you are in the Rochester area, we would love for you to stay at our property and provide a great a stay for you again! Once again,...

Niagara Falls, New York
Reviewed 20 October 2016 via mobile

Our room was clean. A bit small though, but since we were only there for one night that didn't matter. Large fridge in the room along with a microwave and dvd player. Rating a 4 instead of 5 due to a problem with my key on arrival which the front desk moved my room but went on to imply that...

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1Thank JARB98
VisionsGM, Manager at Holiday Inn Express Rochester - University Area, responded to this review

Dear Reviewer, Thank you for taking the time to provide us with your feedback. We apologize for the issues you encountered with our locks, and for any sense of doubt that may have been expressed of your knowledge of using our doors. In regard to our elevator, we are sorry for the experience you had. We recently had our elevator...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Located just 4 miles from the airport and less than a mile from University of Rochester, Monroe Community College, Strong Memorial Hospital and the Erie Canal. Local corporations include Xerox, Kodak, Bausch & Lomb, and Harris RF. Hockey, lacrosse, and soccer games played at nearby ESL Sports Center, Rhino Stadium, Frontier Field or Blue Cross Arena. ... more   less 

Additional Information about Holiday Inn Express Rochester - University Area

Address: 717 E Henrietta Rd, Rochester, NY 14623-1405 (Formerly La Quinta Inn & Suites Rochester South)
Region: United States > New York > Finger Lakes > Rochester
Price Range: $155 - $407 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Rochester - University Area 2.5*
Number of rooms: 105
Reservation Options:
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Also Known As:
La Quinta Inn & Suites Rochester South Hotel Rochester
La Quinta Inn And Suites Rochester South
Hampton Inn Rochester
Rochester Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Rochester - University Area staff and other travellers.
3 questions
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Questions? Get answers from Holiday Inn Express Rochester - University Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask if it's by the ice machine. Good if you require ice constantly, noisy if you don't.”
enewellz, 12 Mar 2017 | Read review
“Rooms closer to the elevators may hear more noise.”
V8948UVkarenc, 9 Oct 2016 | Read review
“Interstate on back side of hotel. Had no problem with the noise but I would request front side of hotel if sensitive to noise.”
HikingisHeaven, 16 Aug 2016 | Read review
“Choose a different hotel”
Countykat, 8 Aug 2016 | Read review
“Easy access to anywhere you need to get to.”
857maxineh, 28 Jul 2016 | Read review
5 of 5
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US$107* /night
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Prices are for 1 room, 2 adults
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