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Hyatt Regency Rochester

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Traveller (90)
Room & Suite (35)
Dining (11)

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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#17 of 30 hotels in Rochester
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
Experience the epitome of style, convenience, hospitality and location in downtown Rochester, NY. Contemporary guestrooms await with modern conveniences and luxurious amenities designed for the perfect stay. Keep up your health routine with a fitness center featuring equipment that integrates with your smart device for personalized workouts while the indoor heated pool beckons for moments of relaxation (temporarily closed due to renovations until 3/1/24). Savor exciting food and drink at Astor on Main and The Street Craft Bar & Cocktails - both on site. With a morning coffee bar and lobby market, there is something for everyone. With over 20,000 square feet of event space, Hyatt Regency Rochester is also the ideal venue for your seamlessly planned occasion, whether it be for business conventions, weddings, galas or social events. Rochester Riverside Convention Center is attached with an additional 100,000 sq ft. The Greater Rochester International Airport is only 15 minutes away.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Heated pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Business Centre with Internet Access
Conference facilities
Baggage storage
Car park
Wifi
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Vending machine
Rooftop bar
Banquet room
Meeting rooms
Convenience store
Newspaper
Non-smoking hotel
Sun terrace
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
River View
Centrally Located
Languages Spoken
English, Spanish
885Reviews14Q+A42Room tips
Traveller rating
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michaelA9755YW wrote a review 17 Mar
Toronto, Canada1 contribution
We booked this hotel in Dec 2023 specifically for the pool as we were three families traveling with young kids. When planning the trip in Feb/March, we found a note on the website that the pool was "not available". The pool was "under repair" and was promised to be ready on Mar 14, this was (coincidentally) our check in date. Of course, once we checked in, the pool was not ready and the date was pushed back. In the end we never got to swim. Breakfast was "included" in our room rate. First morning we went down to the restaurant (expecting a buffet). There was no buffet offered. After checking with the front desk they did comp us our breakfast at the a-la-carte restaurant so that was at least done well! Service was a little slow at the restaurant but you can't argue with free I guess! As with all hotels now, (due to COVID I guess?) housekeeping did not clean our room each day. Very disappointing.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Joylg57 wrote a review Sept 2022
Towanda, Pennsylvania10 contributions2 helpful votes
Hotel's Favourite
I travel to Rochester twice a year for a doctors appointment. This property is a nice distance from my doctors. The hotel and staff are amazing. We participated in Trivia, which is out of my comfort zone. Much fun laughter happened.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Werdnaonerom wrote a review 17 Mar
1 contribution
Great hotel in the centre of the city, close to the Strong Museum, which is a must see! Also close to the Dinosaur restaurant which is also a must try! Staff is great and breakfast is delicious and filling!
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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cs112024 wrote a review 15 Mar
1 contribution
A room with a used bed (had to request a new one), an alarm going off at 5am in an unoccupied room next door, which it took about 45 min for someone to address, and then very loud hammering and drilling beginning at 6am made for an exhausting and miserable stay.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Antonio s wrote a review 12 Mar
3 contributions
Was visiting for a funeral and this property and the customer service of the staff made the end of the week much more easier. It's in the middle of downtown next to everything and attached to a garage for ease of access. Great high level suites and a shining example of clean. Room service was very responsive at any hour of the day/night.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
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Rooms
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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jalauder2013 wrote a review 4 Mar
1 contribution
The room was small and the bathroom smaller. No exhaust fan so if you shower the whole room feels damp. Towels don’t dry. The food was cafeteria grade mass production bland. The bed covering was stained. The trash was never taken out of our room. The desk staff was very friendly the other staff I interacted with was ok. The location is great. The attached parking garage convenient. I’m sure there are nicer hotels in Rochester.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
Value
Rooms
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jackatkapp wrote a review 4 Mar
Erie, Pennsylvania3 contributions
We called the morning of our arrival for an early checkin. We needed to dress for a wedding. The young man said he would take care of it. When we arrived the clerk greeted us by name and handed us the keys to our very clean and fresh room. We were only staying one night, and they took care of us and the entire wedding party all that day and the next morning. It's amazing to find such level of care these days. We couldn't have asked for more.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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tlcnut wrote a review Feb 2024
Syracuse, New York1 contribution
Honestly, I wasn't expecting much from our hotel, but it was much more than imagined! The access from the parking to the hotel was a little confusing for us at first, but once we got oriented and figured out where we were, it was easy! The hotel also paid for our parking, so no added expense! I was very happy with our stay!
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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brittmweakland wrote a review Feb 2024
Hornell, New York1 contribution
Everything was great! should not have to pay for parking though, especially for the high price of a nightly stay. Especially without access to pool during my stay.. should be discounted due to the construction.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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royaltyj08 wrote a review Feb 2024
Rochester, New York1 contribution
Outstanding! Room cleanliness was really good, room service and housekeeping made sure everything was the way I wanted, thank you!! I will definitely be visiting this hotel again on my next family visit!
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
S$190 - S$258 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyatt regency rochester hotel rochester, rochester hyatt regency, hyatt rochester
LOCATION
United StatesNew YorkFinger LakesRochester
NUMBER OF ROOMS
341
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HYATT REGENCY ROCHESTER: UPDATED 2024 Hotel Reviews, Price Comparison and 130 Photos (NY) - Tripadvisor

Frequently Asked Questions about Hyatt Regency Rochester
Which popular attractions are close to Hyatt Regency Rochester?
Nearby attractions include Blue Cross Arena (0.4 km), Central Library of Rochester and Monroe County (0.3 km), and County Office building (0.4 km).
What are some of the property amenities at Hyatt Regency Rochester?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Hyatt Regency Rochester?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hyatt Regency Rochester?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hyatt Regency Rochester?
Yes, a parking garage and paid public parking on-site are available to guests.
What are some restaurants close to Hyatt Regency Rochester?
Conveniently located restaurants include Dinosaur Bar-B-Que, Pane Vino, and Tapas 177.
Are there opportunities to exercise at Hyatt Regency Rochester?
Yes, guests have access to a fitness centre and a heated pool during their stay.
Is Hyatt Regency Rochester located near the city centre?
Yes, it is 0.6 km away from the centre of Rochester.
Are any cleaning services offered at Hyatt Regency Rochester?
Yes, dry cleaning and laundry service are offered to guests.
Does Hyatt Regency Rochester offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hyatt Regency Rochester?
The staff speaks multiple languages, including English and Spanish.