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24/12/2017 25/12/2017
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    Country Inn & Suites By Carlson, Rochester-Pittsford/Brighton, NY

    2835 Monroe Ave, Rochester, NY 14618-4133
    +1 844-311-7880
    Hotel website
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    24/12/2017 25/12/2017
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    Room & Suite (24)
    Dining (5)
    Hotel & Grounds (16)
    • Excellent65%
    • Very good25%
    • Average6%
    • Poor2%
    • Terrible2%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
    Offers from Country Inn & Suites By Carlson, Rochester-Pittsford/Brighton, NY
    Special Offer: Stay 2 Nights & Save 15%
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    24 Dec25 Dec
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (105)
    Traveller rating
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    1 - 5 of 103 reviews

    Reviewed 1 week ago

    We had a fantastic welcome. The lobby layout is adorable; I loved the cozy "Take a book, leave a book" corner. The rooms were extremely clean and the staff was very friendly, especially Casey Antalek the manager on duty. Awesome time!

    Thank jhamer0311
    Response from Michael M, General Manager at Country Inn & Suites By Carlson, Rochester-Pittsford/Brighton, NYResponded 4 days ago

    Hey jhamer, Thank you for writing a review for us and thank you for recognizing Casey's outstanding work and presence. He's an excellent person and represents everything we stand for. We hope to see you again soon, Mike

    Hotel's Favourite
    Reviewed 5 October 2017

    When we arrived our room wasn't ready, so we were graciously upgraded to a suite - thanks to Front Desk Manager Michael Maida. The room was comfortable and very spacious, clean and modern. The 1st morning there was an issue with the shower head spraying...More

    Thank JRA_2012
    Reviewed 1 week ago

    The staff was very accommodating, and the rooms were really nice. One of the three rooms we had was a suite, and that offered great extra space to gather and snack. Breakfast in the morning was very good, Parking was easy. Quick access to the...More

    Thank Annette M
    Response from Michael M, General Manager at Country Inn & Suites By Carlson, Rochester-Pittsford/Brighton, NYResponded 4 days ago

    Hey Annette, Having you ladies here was a pleasure for us! You're all a lot of fun and we hope you come back soon for another ladies weekend. Thanks for your review too, Mike

    Reviewed 1 week ago via mobile

    Went to Rochester for the weekend and had a wonderful time at the country inn and suites on Monroe Avenue. Upon arrival we were greeted as if we were family. The front desk staff had recently made fresh chocolate chip cookies they were awesome. Our...More

    Thank pbedard
    Response from Michael M, General Manager at Country Inn & Suites By Carlson, Rochester-Pittsford/Brighton, NYResponded 3 days ago

    Hi there! You ladies were a lot of fun! We enjoyed having you and we're happy you liked the wine and champagne! See you for your next ladies weekend and we're looking forward to the laughs! Thanks, Mike

    Reviewed 1 week ago

    I recently had the pleasure of visiting this hotel, and was impressed with all of the renovations! I had noticed the beautiful fire-pit outside. The open area in the lobby with the breakfast area is great. Rooms are updated, and the manager is very friendly...More

    Thank Jenny L
    Response from Michael M, General Manager at Country Inn & Suites By Carlson, Rochester-Pittsford/Brighton, NYResponded 1 week ago

    Hi Jenny! It was a pleasure having you here! Thanks for taking the time to write such a nice review on our behalf. We definitely look forward to seeing you soon. Mike

    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Business Centre with Internet Access
    • Dry Cleaning
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Minibar
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Price range
    • US$99 - US$147 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #12 Business Hotel in Rochester
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Suites
    • Number of rooms
    • 67
    • Reservation Options
    • TripAdvisor is proud to partner with Priceline, Booking.com, Hotels.com, Carlson, Travelocity, Expedia, Hotwire, Orbitz, Cheap Tickets, Cancelon and getaroom.com so you can book your Country Inn & Suites By Carlson, Rochester-Pittsford/Brighton, NY reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Finger Lakes >
    • Rochester
    • Also Known As
    • Holiday Inn Express Rochester Hotel Rochester ,
    • Holiday Inn Rochester ,
    • Rochester Holiday Inn Express
    Add Photo Photos
    Room & Suite (24)
    Dining (5)
    Hotel & Grounds (16)
    Bathroom (3)
    Family and Play Areas (2)
    Business Centre & Event Rooms (2)
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    Ask a question
    Questions & Answers
    3 August 2017|
    Response from revrpb619 | Reviewed this property |
    Not sure what you are asking. Did the corporate website say they were going under renovations? When we were there in May the place was fine: clean, friendly and very accommodating (see my review). I would suggest you call... More
    R R
    22 May 2017|
    Response from CountryInnMonroeAve | Property representative |
    Yes, we have a larger style mini fridge along with a microwave and coffee maker in every room!
    Mohammed B
    5 February 2017|
    AnswerShow all 3 answers
    Response from CountryInnMonroeAve | Property representative |
    There is no deposit necessary to book a room with us! We just require a credit card to confirm the booking. As long as you stay with us or cancel within 24 hours of your reservation there will be no penalties. We look... More
    Room Tips
    "We loved the suite because of the table and sitting area."
    Read review
    "It's quiet even though it's in the middle of a busy boulevard"
    Read review
    "Ask for an upgrade to one of the suites"
    Read review
    "Towards the back of the hotel"
    Read review
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