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Country Inn & Suites By Carlson, Rochester-Pittsford/Brighton, NY

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Country Inn & Suites By Carlson, Rochester-Pittsford\/Brighton, NY
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254 Reviews from our TripAdvisor Community

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There are newer reviews for Country Inn & Suites By Carlson, Rochester-Pittsford/Brighton, NY
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Showing 248: English reviews
WINTER SPRINGS, United States
Reviewed 8 August 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Michael D
CISMonroe, General Manager at Country Inn & Suites By Carlson, Rochester-Pittsford/Brighton, NY, responded to this review

Green Bay, Wisconsin
Reviewed 28 July 2016

This hotel is typical of what you would expect from this chain. The rooms were clean and comfortable. I loved our suite with an adjacent room for the couch and small fridge. They breakfast was excellent and we overall enjoyed our stay.

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Helpful?
Thank iliketoeateat
CISMonroe, General Manager at Country Inn & Suites By Carlson, Rochester-Pittsford/Brighton, NY, responded to this review

ilikeoteateat, Thank you for taking the time to share your experience with us. I hope you enjoyed your time while you were here in Rochester and hope you will choose us again on your next trip to the area. Thank you, Brian Ugorek General Manager

United States
Reviewed 17 July 2016

We selected this motel as it offered suite rooms and it was conveniently located near the family members we came to visit. The staff was friendly and helpful. Our room was comfortable and clean. The breakfast was tasty and varied over the days we stayed.

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Julie N
CISMonroe, General Manager at Country Inn & Suites By Carlson, Rochester-Pittsford/Brighton, NY, responded to this review

Julie N, Thank you for your wonderful comments. I am glad to you enjoyed your stay with us here. I hope on your next trip to this area you will choose to stay with us again. Thank you again! Brian Ugorek General Manager

New York City, New York
Reviewed 12 July 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Chad F
CISMonroe, General Manager at Country Inn & Suites By Carlson, Rochester-Pittsford/Brighton, NY, responded to this review

southern new england, usa
Reviewed 6 July 2016

Easy check in n check out! Clean room, comfy bed, micro n fridge. Free breakfast and easy access to interstate. Jus a few miles away! Places to bank, eat n shop nearby, too! Did not check on any other features.

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Helpful?
Thank Sb G
CISMonroe, General Manager at Country Inn & Suites By Carlson, Rochester-Pittsford/Brighton, NY, responded to this review

Sb G, Thank you for taking the time to give us a review of your stay with us. I am happy to hear that our location and facility meet your needs. I hope you will choose us again when you travel to Rochester next time. Thank you, Brian Ugorek General Manager

Rochester, United States
Reviewed 4 July 2016

For the price point, it was good. It was clean. The staff was courteous. There was a problem with the plumbing I our first room and the staff immediately moved us to another room. Both rooms were very clean.

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Jenny S
CISMonroe, General Manager at Country Inn & Suites By Carlson, Rochester-Pittsford/Brighton, NY, responded to this review

Jenny S, Thank you for your review of your stay with us. I am sorry to hear about your plumbing issue. I hope on your next trip to Rochester you will choose us again. Thank you, Brian Ugorek General Manager

Olean, United States
Reviewed 27 June 2016

If you want a good night sleep, forget it. You can hear every noise and footstep from the room above you. The bed is like a brick, pillows go flat, air conditioner is to loud. However, the staff were wonderful, very nice and helpful. Room was clean, just wish we could have slept.

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Thomas/ Barbara M
CISMonroe, General Manager at Country Inn & Suites By Carlson, Rochester-Pittsford/Brighton, NY, responded to this review

Thomas/Barbara M, Thank you for your feedback, I am sorry to hear about your lack of sleep. I will pass along your comments to my staff for them to get acknologement. I hope on your next trip to Rochester we can give you the experience you would expect. Thank you, Brian Ugorek General Manager

Fredonia, United States
Reviewed 27 June 2016

Came for a family wedding - so lots of family was there. Hotel was clean, staff friendly, great breakfast. Very convenient to highway exit and lots of stores nearby. If you have lots of luggage, make sure you as for the front building as the back building does not have an elevator.

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Ann E
CISMonroe, General Manager at Country Inn & Suites By Carlson, Rochester-Pittsford/Brighton, NY, responded to this review

Ann E, I hope you enjoyed the wedding! Thank you for sharing your feedback with us. I hope on your next trip to Rochester you will choose us again. Thank you, Brian Ugorek General Manager

Newark, New Jersey
Reviewed 27 June 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank zues123
CISMonroe, General Manager at Country Inn & Suites By Carlson, Rochester-Pittsford/Brighton, NY, responded to this review

Auburn, New York
Reviewed 22 June 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Marilyn C
CISMonroe, General Manager at Country Inn & Suites By Carlson, Rochester-Pittsford/Brighton, NY, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Country Inn & Suites By Carlson, Rochester East, NY, where guests are treated to comfortable rooms, thoughtful services, and a friendly atmosphere. Situated on the east side, this property in the Brighton/Pittsford area is near major interstates 590, 490, and 390 plus the NYS Thruway I-90. The hotel's location in Rochester, New York is also convenient to the Greater Rochester International Airport (ROC) and lies within walking distance of fantastic shopping and dining at Pittsford Plaza. During your stay, enjoy free high-speed Internet access, a fitness center, a 24-hour business center and the complimentary, hot Be Our Guest Breakfast buffet. You can also easily visit the University of Rochester, the Rochester Institute of Technology, Nazareth College, and Seabreeze Amusement Park, all of which are a short drive from the Country Inn & Suites. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Rochester-Pittsford/Brighton, NY

Address: 2835 Monroe Ave, Rochester, NY 14618 (Formerly Holiday Inn Express Rochester)
Region: United States > New York > Finger Lakes > Rochester
Price Range: $129 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Rochester-Pittsford/Brighton, NY 3*
Number of rooms: 67
Reservation Options:
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Also Known As:
Holiday Inn Express Rochester Hotel Rochester
Holiday Inn Rochester
Rochester Holiday Inn Express
Hotel Style:
#14 Business Hotel in Rochester
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Rochester-Pittsford/Brighton, NY staff and other travellers.
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Questions? Get answers from Country Inn & Suites By Carlson, Rochester-Pittsford/Brighton, NY staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all seems fine to me, for elderly in winter stay in main building”
 of 5 bubbles chakanysp, 12 Mar 2017 | Read review
“Ask for a room towards the rear of the property away from the highway to minimize nearby traffic noise.”
 of 5 bubbles markc320, 12 Sep 2016 | Read review
“If you must-upstairs only”
 of 5 bubbles Eldergioe, 17 Jun 2016 | Read review
“request an updated room on second floor”
 of 5 bubbles Leonid440, 8 Feb 2016 | Read review
“if you smoke you will want to request a first floor room to have quicker access to outside.”
 of 5 bubbles 69cc, 7 Jan 2016 | Read review
5 of 5