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Rochester Airport Marriott

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Traveller (27)
Room & Suite (105)
Dining (10)
Overview
  • Excellent46%
  • Very good41%
  • Average9%
  • Poor2%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star accommodation
All hotel details
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Rooms
3 Sep4 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (287)
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Traveller rating
122
117
27
6
8
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LanguageEnglish
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122
117
27
6
8
Show reviews that mention
All reviewsthe concierge loungerochester airportplatinum memberroom service was greatnice hotelmajor highwaycollege graduationworkout roombusiness hotelbusiness tripdouble roomgreece ridgefree shuttlefront desk staffup to dateon site restaurantstayed here for one night
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1 - 5 of 280 reviews
Reviewed 3 weeks ago via mobile

Stayed here on business for one night. For a Marriott I'm a bit bummed at the quality. It's run down in rooms. I asked for king, got double room. Everyone else in my group asked for king and got doubles too. I had this large...More

Thank MarenOrd
Response from Laura B, General Manager at Rochester Airport MarriottResponded 3 weeks ago

Dear Valued Marriott Guest, Thank you for taking the time to comment about your recent stay. I appreciate feedback from our guests so we may address any issues. I'm sorry that your stay wasn't up to your full satisfaction. We pride ourselves with providing excellent...More

Reviewed 4 weeks ago

I stayed here for one night this past Saturday. Check in was very easy and quick. I was given a room on the 6th floor, I think it was 617. I found the room to be very nice and tastefully appointed. The room was a...More

Thank SFA1997
Reviewed 4 weeks ago

Recently stayed here and could not be happier. Room was clean and comfortable and each staff member polite and gracious. We had breakfast in the cafe and again the service was awesome. The food was delicious and we found d the staff eager to please....More

Thank Marriotttimeshareown
Response from Laura B, General Manager at Rochester Airport MarriottResponded 4 weeks ago

Dear Valued Marriott Guest, Thank you for taking the time to write a review about your recent stay at the Rochester Marriott Airport Hotel. I am delighted to know that you had such a wonderful experience! Your compliments will be shared with the team so...More

Reviewed 5 weeks ago

The place looks up to date and modern, except pool and hot tub area need a little renovation or just a good clean up. Hot tub was never hot and felt dirty. Food and room service was great. We tried the breakfast buffet one day...More

Thank Rahsun
Response from Laura B, General Manager at Rochester Airport MarriottResponded 4 weeks ago

Dear Valued Marriott Guest, Thank you for taking the time to provide comments about your recent stay. I appreciate knowing where we have failed to meet your expectations. We pride ourselves with providing excellent accommodations and service. I would welcome the opportunity to correspond with...More

Reviewed 27 June 2018

Very helpful staff on any problem. They helped me located an eyeglass store when a lens popped out of my glasses. Saved me a lot of time trying to find a place on my own. The location was excellent for seeing friends that lived in...More

Thank egbggill
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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Wheelchair Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Concierge
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$132 - US$236 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Rochester
#4 Business Hotel in Rochester
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$132 - US$236 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Rochester
#4 Business Hotel in Rochester
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (27)
Room & Suite (105)
Dining (10)
Business Centre & Event Rooms (21)
Questions & Answers
Ask a question
yibohuang
7 September 2017|
AnswerShow all 3 answers
Response from Mercedes W | Reviewed this property |
I think only service dogs are allowed. I would call them to make sure
0
Votes
ladyofgrammar
3 January 2017|
AnswerShow all 4 answers
Response from Laura B | Property representative |
Yes, all of our guest rooms have mini fridges. Please let us know if you will need anything else. We look forward to your visit! Laura Bennett, General Manager
1
Vote
rosalyna164
1 August 2016|
AnswerShow all 2 answers
Response from Deborah J | Reviewed this property |
I don't know what their policy is. I would ask them if they would.
0
Votes
Room Tips
"rooms on top level"
Read review
"Avoid the parking lot view."
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"Side facing away from the street hotel faces is probably quietest. If you need connecting rooms, call ahead..."
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"Top floors are quieter"
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