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Rochester Airport Marriott

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230 Reviews from our TripAdvisor Community

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Showing 224: English reviews
Kenmore, New York, United States
Reviewed 13 August 2015 via mobile

Stayed here recently for a convention. The hotel and room was clean and attractive. The bed was comfortable. Service is efficient, the staff friendly. The hotel is convenient to stores and restaurants, and is an easy few minutes from downtown. I hope it is on next years convention accommodation list.

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Helpful?
Thank Leslie M
Albany, New York
Reviewed 12 August 2015

Recently stayed at property enroute to Ohio. Arrived late at night and had difficulty finding it since it is set back from road. Hotel is an older Marriott property and not very attractive from the exterior. Rooms are updated but small. Bedding was 2 doubles rather than 2 queens. The beds were comfortable, but would have preferred larger ones ....

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Thank Scott O
Philadelphia, Pennsylvania
Reviewed 10 August 2015

After the Del Monte, this is my favorite place to stay when in the area. Not at the airport but fairly convenient to it. I like the Chipotle and convenience store across the road. The window opens a bit and it was good to be able to turn off the AC and get fresh air. Bathroom is small. My room...

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Thank Nemokota
Amy E, Guest Relations Manager at Rochester Airport Marriott, responded to this review

I am glad to hear that you enjoyed your stay with us at the Rochester Marriott. The comments of our guests are the focus for our continuous improvement. I will extend your compliments to our staff and especially the chef. Thank you for the opportunity to serve you and we look forward to welcoming you back in the future.

Groton, United States
Reviewed 4 August 2015

In the positive category, this is a very nicely appointed hotel, clean with modern fixtures and comfortable bedding. Everything here seemed pretty new and without the dings and scars of hotel that is a long time from its last remodel. The staff was professional and helpful and the location was convenient to the airport and a short drive to downtown....

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Thank Amy T
Amy E, Guest Relations Manager at Rochester Airport Marriott, responded to this review

Thank you for your kind review. We strive to offer all of our guests the highest level of service and comfort. We look forward to welcoming you and your family back to the Rochester Marriott whenever your travels bring to our city.

Sayville, New York
Reviewed 28 July 2015

If you like a nice looking facility, this is the place for you. If you want a facility that will provide you with a great stay, this IS NOT A PLACE you'd like to stay. Let me first say that I am a Diamond Elite Marriott member, have accumulated over 500,000 points in the last year, and have had over...

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Thank pkevinc
Amy E, Guest Relations Manager at Rochester Airport Marriott, responded to this review

Thank you for bringing these concerns to our attention. We take the comments of our guests very seriously. As a result, I will be contacting you directly to review this matter further. I look forward to speaking with you soon.

Niagara Falls, Canada
Reviewed 24 July 2015

I have been here numerous times for either conferences or business meetings. Everything about this hotel has been outstanding. The entire staff has been friendly and attentive to my needs. It is well maintained and has a bright and cheerful atmosphere.

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1Thank Mike M
Rock Hill, South Carolina
Reviewed 22 July 2015

Stayed here on business last month and found everything from the staff to the room to be great. The hotel is well looked after and offered easy access to everything I needed to do. This will be my choice when traveling to Rochester from now on.

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Thank Frampton P
New Haven, Connecticut
Reviewed 16 July 2015

The Marriott Rochester Airport is a decent, mid-level property. The staff is nice and attentive, and the hotel is well maintained. The rooms are comfortable and the upkeep is good. The bedding, carpets and bathroom are clean and relatively new, and the water pressure is excellent; in fact its so good that I think they may have purchased their water...

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Helpful?
Thank PatchMeister
Laura B, General Manager at Rochester Airport Marriott, responded to this review

Thank you for your compliments about the staff and accommodations. We are delighted that you enjoyed your stay and shared this with others. L. Bennett, GM

Scranton, Pennsylvania
Reviewed 16 July 2015

I admit that I have very high standards when it comes to hotels. I spend over 100 nights per year in hotels, at least 90 of them in Marriott properties. Marriott always provides a great experience, but this property is superb. The staff is friendly, courteous and welcoming. The lobby beautiful and clean. The rooms are modern and spacious. Though...

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Thank John B
Laura B, General Manager at Rochester Airport Marriott, responded to this review

Thank you for the complimentary review regarding your stay at the Rochester Marriott Airport Hotel. I'm so happy to hear that you chose our location for this trip to Rochester and found the staff and accommodations to be of such high standards. The team here strives to provide the very best for our guests. I will share your comments with...

Midwest Exile
Reviewed 13 July 2015

Our family of four first stopped at this location on New Years Eve two years ago and it was snowing like crazy. It was pretty empty at the time but staff was accommodating and kind and the stay was comfortable, but unremarkable. Because we travel each summer and often once in the fall/winter I always make note of Marriott properties...

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Thank Joysephus
Laura B, General Manager at Rochester Airport Marriott, responded to this review

Thank you for taking the time to write about your return experience to the Rochester Marriott Airport Hotel. I am so happy that you decided to stay with us again and found the experience to be so positive. The team strives to make every guest feel welcome and not only provide great service but anticipate their needs, as well. I...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Concierge
Official Description (provided by the hotel)
The Rochester Marriott Airport Hotel showcases luxury accommodations and amenities including: 210 stunning guest rooms, complimentary wireless Internet access and remote printing. Stay connected with a complimentary business center including wireless Internet, computers, printer and fax. Recharge in our fitness facility or relax in our indoor pool, whirlpool spa and sauna. For exceptional dining, visit EJ's featuring distinctive American cuisine. Unwind in Images Lounge with comfortable, contemporary decor and a casual menu. Our hotel offers complimentary on-site parking and airport shuttle. With 5,600 square feet of event space, the Rochester Marriott Airport Hotel appeals to event planners with state of the art meeting facilities and entices brides-to-be with a distinctive ballroom. Experience extraordinary service and true hospitality at The Rochester Marriott Airport Hotel. ... more   less 

Additional Information about Rochester Airport Marriott

Address: 1890 W Ridge Rd, Rochester, NY 14615-2505
Region: United States > New York > Finger Lakes > Rochester
Price Range: $152 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Rochester Airport Marriott 3.5*
Number of rooms: 210
Reservation Options:
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Also Known As:
Marriott Rochester Airport Hotel Rochester
Rochester Marriott
Hotel Style:
#4 Family Hotel in Rochester
#4 Business Hotel in Rochester
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Questions & Answers

Here's what travellers have asked, with answers from Rochester Airport Marriott staff and other travellers.
3 questions
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Michigan
6 months ago
Dobbs Ferry, New York
Birmingham, Alabama

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Questions? Get answers from Rochester Airport Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No Views, Room was very quiet and comfortable”
 of 5 bubbles bobf160, 29 Sep 2016 | Read review
“Even right next to the elevators, it was nice and quiet”
 of 5 bubbles haley119ann, 13 Sep 2016 | Read review
“Ask for a room away from 390”
 of 5 bubbles Ready_For_Sun10, 21 Aug 2016 | Read review
“honestly they're all good, but in general we prefer to be as high up as possible for better views.”
 of 5 bubbles Jinxie617, 14 Aug 2016 | Read review
“rooms on one side are not as close to highway and no trouble with traffic noise”
 of 5 bubbles BonVoyage114, 11 Jul 2016 | Read review
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