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The East Avenue Inn & Suites

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287 Reviews from our TripAdvisor Community

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Showing 284: English reviews
Cornwall, New York, United States
Reviewed 6 days ago NEWvia mobile

Only stayed one night but there hospitality is unrivaled. I stayed in the suite which included a mini kitchen and sofa. The bed was super comfortable and the room was perfectly clean and organized as well as the bathroom which has a double shower head. From the moment you enter your greeted with warm hospitality, we were met by Jessica,...

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Helpful?
Thank Jeffrey R
Atlanta, Georgia
Reviewed 2 weeks ago via mobile

The hotel was great with continental breakfast and the lobby employees were very kind and attentive Jessica and Natalie were fantastic . The bedroom was super clean and the bed was very comfortable . The restaurant next door had very good pizza . I will definitely stay there again...

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Thank theonlyoneforme1
Honeoye, New York
Reviewed 3 weeks ago

We stayed here for one night to attend a wedding nearby. We also were the hosts for the wedding brunch which was being held at the hotel conference room. From setting up the arrangements with Maria in advance and for the assistance of Jessica on the day of, the service was top notch. Jessica was so accommodating for any requests...

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Helpful?
Thank Janet E
EastAveInnMGR, Front Office Manager at The East Avenue Inn & Suites, responded to this review

Thank You for taking the time to complete a review on our property. We love to hear such great comments and will be sure to pass this along to our staff. We look forward to your next visit.

West Hartford, Connecticut
Reviewed 2 November 2016 via mobile

We stayed here as guests for a wedding nearby. The hotel is centrally located, offered free parking, and the restaurant right next door was yummy! Check in was easy and they handed out the wedding welcome bags! Our room was a standard king size bed room with a rather large walk in shower. Our only complaint was that the air...

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Thank Kristen M
Hamilton
Reviewed 28 October 2016

The staff was particularly friendly and helpful, they made us feel as though they were happy we were staying with them. This goes for the front desk people to the cleaning people. The room was clean, the bathroom was clean and spacious, and there was useful information about restaurants and sights near the hotel in the room.

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Helpful?
Thank janswain
EastAveInnMGR, Front Office Manager at The East Avenue Inn & Suites, responded to this review

Thank you for taking the time to review our property. We appreciate the feedback and are thrilled to hear you truly enjoyed your stay. We look forward to your next visit.

Reviewed 27 October 2016

Millenial on a budget here. Was looking to get away from the stale feeling of the other hotels. This place was affordable, walking distance from a bunch of cool/hip bars and hooked me up with breakfast & ride the next morning. Staff was AMAZING and super helpful, Jessica there really went above and beyond to make sure my stay here...

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Thank Carlos d
Reviewed 27 October 2016 via mobile

I recently returned to the Rochester area after living in the mountains of Colorado for the last 33 years. Yesterday I spent the night in your establishment to familiarize myself with the city. Your front desk staff were all friendly and professional as well as willing to take a moment to help me understand the neighborhood lay out for a...

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Thank Ken L
Phoenix, Arizona
Reviewed 22 October 2016 via mobile

Staff at East Avenue Inn and Suites went above and beyond to help when the late night taxi from the airport didn't take credit cards. Great, clean, spacious King Suites and well stocked free breakfast. Highly recommended.

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Thank azstuff
EastAveInnMGR, Front Office Manager at The East Avenue Inn & Suites, responded to this review

Thank You for taking the time to complete a review on our property. We love to hear such great comments and will be sure to pass this along to our staff. We look forward to your next visit.

Reviewed 18 October 2016

I spent 2 nights there for a wedding, the staff was nice and helpful. The room was clean, if not a little small and cramped. Over all I was happy with my stay, but I do feel the hotel is over priced for what they offer. Jessica at the front desk was very nice. As were all of the employees,...

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Helpful?
Thank Mj K
EastAveInnMGR, Front Office Manager at The East Avenue Inn & Suites, responded to this review

Thank you for taking the time to review our property. We appreciate the feedback and will use this to better our property in the future. We are thrilled to hear you truly enjoyed your stay and our staff and we look forward to your next visit.

Rochester, New York
Reviewed 13 October 2016

Hotel was a good value. The rooms were nicely updated however the bedding was very cheap appearing. Their were some weird odors throughout the hotel. But the staff was friendly and extremely accommodating!

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Helpful?
Thank Megan K
EastAveInnMGR, Front Office Manager at The East Avenue Inn & Suites, responded to this review

Thank you for taking the time to review our property. We appreciate the feedback and this will be used to help better our hotel. We are happy to hear you enjoyed your stay and we look forward to your next visit.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Multilingual Staff
  • Airport Transportation
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Discover Downtown Rochester's only boutique hotel, The East Avenue Inn & Suites, located in the city's most vibrant neighborhood, the East End. Under new ownership and renovated in 2013, the hotel invites travelers to enjoy a modern and artistic guest experience only minutes away from all of Rochester's best known cultural attractions. The East Avenue Inn & Suites is proud to host traveler's from all around the world in our creatively styled and comfortable Deluxe Guest Rooms and Premium Suites. Our experienced and professional staff members love to help visitors make their visit to Rochester's most famous street a comfortable and memorable one. We hope you take a minute to read what others have said about their stays with us. ... more   less 

Additional Information about The East Avenue Inn & Suites

Address: 384 East Ave, Rochester, NY 14607-1909
Region: United States > New York > Finger Lakes > Rochester
Price Range: $156 - $270 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — The East Avenue Inn & Suites 2.5*
Number of rooms: 58
Reservation Options:
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Also Known As:
The East Avenue Hotel Rochester
Days Inn Rochester
East Avenue Hotel
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Questions & Answers

Questions? Get answers from The East Avenue Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be prepared for the fact that the hallways and stairs to get to the rooms are a little quirky, up and down..”
 of 5 bubbles 460janete, 15 Nov 2016 | Read review
“It has a motel setting, so if you can't or don't like stairs, request a room on first floor.”
 of 5 bubbles 719mjk, 18 Oct 2016 | Read review
“don't go!”
 of 5 bubbles 755pattip, 12 Oct 2016 | Read review
“Air that works and clean carpet n rooms”
 of 5 bubbles 861alicew, 12 Oct 2016 | Read review
“Choose rooms that do not face the parking lot...”
 of 5 bubbles saek, 10 Oct 2016 | Read review
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