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The East Avenue Inn & Suites

449 reviews
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Traveller (45)
Room & Suite (28)
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Overview
  • Excellent47%
  • Very good34%
  • Average11%
  • Poor5%
  • Terrible3%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
2.5 Star Hotel
All hotel details
Offers from The East Avenue Inn & Suites
Offers & Announcements: Winter Special
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Reviews (449)Write a Review
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203
149
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15
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All reviewscity grillcontinental breakfasteastman school of musichard boiled eggswithin walking distancegreat neighborhoodbagelsart gallerygreat place to stayvisiting rochesterfirst floorfront desk staffeastman housethe shuttle driverwould definitely stay here againbed was very comfortabledowntown area
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11 - 15 of 443 reviews
Reviewed 4 weeks ago via mobile

I stayed at this hotel while visiting Rochester for business and stayed at this hotel for 10 days. I’ll go ahead and list the pros and cons. Pros: -Clean and modern updates -Room service always cleaned the room well -Location is good- on the better...More

Thank ManalSQ
Response from EastAveInnMGR, other at The East Avenue Inn & SuitesResponded 4 weeks ago

Thank you for your feedback. We take everyone's concerns with a great deal of value and will be using this as a focus point to help improve on the hotel. If you believe there to be a bug in the room you stayed in, please...More

Reviewed 14 January 2018 via mobile

Nice hotel in a quaint neighborhood. Definitely enjoyed our stay. No complaints. Our room was perfect for business travelers: kitchenette, desk, and living room. I really enjoyed the comfy bed, nice ground floor view of a garden, and the convenience of the restaurant and bar....More

Thank Lisa O
Response from EastAveInnMGR, Front Desk Lead at The East Avenue Inn & SuitesResponded 16 January 2018

Thank you very much for your feedback. We are glad to see that we were able to make your visit so enjoyable! We look forward to and cannot wait for your next visit!

Reviewed 5 January 2018

Stayed for one night while visiting Rochester, a good experience. Front desk and shuttle staff were very friendly and accomodating. This made getting to/from airport very easy. Facilities were nice, breakfast is a pretty good spread, and there is a nice restaurant attached.

Review collected in partnership with this hotel
Thank becsy91
Response from EastAveInnMGR, Front Desk Lead at The East Avenue Inn & SuitesResponded 6 January 2018

Thank you for your review and rating! We are glad to see that we a were able to make you stay with us a breeze. We look forward to any future stays you may have with us. Well wishes and have a great evening!

Reviewed 3 January 2018

The only way I can describe this hotel is that it probably used to be a cheap roadside motel, and was made into a nicer one. However, with numerous side entrances with direct access to hallways, and for other reasons that I can't quite articulate,...More

Thank Dov B
Response from EastAveInnMGR, Front Desk Lead at The East Avenue Inn & SuitesResponded 6 January 2018

Thank you for your feedback and rating! Your concerns mean a lot to us and we will be using this review and a point of focus to help further improve on our hotel. We are looking to undergo renovations in the near future that will...More

Reviewed 3 January 2018

Great location. Large suite was very comfortable. Staff very friendly and attentive. Cozy fireplaces throughout the hotel . Restaurant and bar were trendy and fun. Only complaint was that there was a very strong funky odor throughout the second floor hallway that needs to be...More

Review collected in partnership with this hotel
Thank kellylltravel
Response from EastAveInnMGR, Front Desk Lead at The East Avenue Inn & SuitesResponded 6 January 2018

Thank you for your review and rating! We are glad that you enjoyed your stay here with us. We value your feedback highly and will be addressing the issue with the hallway directly. We aim to make sure everyone had the same great experience during...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Restaurant
Hotel Amenities
Free Parking
Meeting Rooms
Breakfast included
Conference Facilities
Airport Transportation
Business Centre with Internet Access
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Details
Price range
US$127 - US$212 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Kitchenette, Accessible rooms
Details
Price range
US$127 - US$212 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Kitchenette, Accessible rooms
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Traveller (45)
Room & Suite (28)
Dining (7)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
ManalSQ
16 January 2018|
AnswerShow all 7 answers
Response from IndyKate | Reviewed this property |
No pool but plenty of loud partying all night. Unless you are a young person that’s booking a room so you don’t have to drive after closing down the bar I would really think twice about staying at that hotel. For myself... More
1
Vote
priscillalinc
11 January 2017|
Answer
Response from EastAveInnMGR | Property representative |
We are the former Treadway Inn. This was the original name when it first opened in the 1950's. It has since gone through several name changes over the years. Our arrival time is 3:00 PM and departure time is 11:00 AM. All... More
0
Votes
Room Tips
"A suite doesn’t cost much more and well worth the investment."
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"Spend a little more and get the King Suite, well worth it!"
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"Pillows are very soft"
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"Ask for a room away from the parking lot."
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