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28/01/2018 29/01/2018
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    Rochester Riverside Hotel

    120 E Main St, Rochester, NY 14604-1699
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    28/01/2018 29/01/2018
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    US$101
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    Traveller (21)
    Room & Suite (22)
    Pool & Beach (5)
    Overview
    • Excellent21%
    • Very good15%
    • Average6%
    • Poor21%
    • Terrible37%
    1 week ago
    “Frankie at the desk was great. Otherwise it was a tough experience.”
    1 Dec 2017
    “Old, but fine”
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Free Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    Shuttle Bus Service
    3.5 Star Hotel
    All hotel details
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    Rooms
    28 Jan29 Jan
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (32)
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    1 - 5 of 32 reviews

    Reviewed yesterday

    I was actually a bit dissapointed when I checked in and was told that the elevators were not working and that I would need to use a service elevator. But everyone seemed to be quite helpful so it did soften the blow. After I was...More

    Thank kbarres16
    Reviewed 1 week ago

    Elevator was out so had to trek through the back hallways of the hotel. Heat was off in all 4 of our rooms and was in the 50's when we walked in. No fridge in our room. Some had TV's that didn't work. Ours was...More

    Thank toddsko79
    Response from Syed Y, General Manager at Rochester Riverside HotelResponded 5 days ago

    Thank you for taking the time to share your experience about your recent stay at our hotel. We apologize we were not able to provide you with the quality of services you deserve. Our elevators are currently under renovation and our guests will be able...More

    Reviewed 1 week ago via mobile

    Frankie was so kind and patient with me during my stay. He is very courteous, respectful, and knowledgeable about the amenities! On two or more occasions Jessie drove me to a couple of places for personal errands. During the drive in bad, very cold and...More

    Thank nahartsjt1
    Response from Syed Y, General Manager at Rochester Riverside HotelResponded 5 days ago

    Thank you for your comments and we are very pleased that your stay was so enjoyable. It's good to hear that you enjoyed the staff and surrounding area. We look forward to seeing you upon your next visit to Rochester NY. Syed Younus General Mansger

    Reviewed 2 weeks ago

    The hotel is clean and the staff very friendly. The waitress for the evening meal was very good and also friendly. They more than missed the breakfast mark, as I never got waited on. There was another table that came in after me and left...More

    Thank icecream2017
    Response from Syed Y, General Manager at Rochester Riverside HotelResponded 5 days ago

    Thank you for taking the time to give us your feedback from your recent stay. I want to apologize for the lack of service offered to you during breakfast. We appreciate your candid feedback because it provides us with a clear picture of areas in...More

    Reviewed 3 weeks ago

    Cannot thank Erin Breen enough for all she did to make our 2017 Holiday party a huge success. The food was great and she handled everything perfectly! Amazing treatment from an amazing person. Definitely went above and beyond for us.

    Thank jmg9233
    About
    Amenities
    • Top amenities
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Pool
    • Room Service
    • Hotel Amenities
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Airport Transportation
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room Service
    • Dry Cleaning
    • Room amenities
    • Air Conditioning
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    • Pool
    Details
    • Price range
    • US$113 - US$154 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #10 Business Hotel in Rochester
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 460
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, Priceline, Hotels.com, Orbitz, Hotwire, HotelQuickly, getaroom.com and Cancelon so you can book your Rochester Riverside Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Finger Lakes >
    • Rochester
    • Also Known As
    • Clarion Hotel Rochester Riverside ,
    • Clarion Rochester ,
    • Rochester Clarion
    Add Photo Photos
    Traveller (21)
    Room & Suite (22)
    Pool & Beach (5)
    Dining (4)
    Hotel & Grounds (33)
    Business Centre & Event Rooms (9)
    Bathroom (2)
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    Ask a question
    Questions & Answers
    Gretchen W
    28 December 2016|
    AnswerShow all 3 answers
    Response from careyb28 | Property representative |
    Hello, We have an outstanding event held here in the hotel on New Years Eve! Food Stations, 5 hours of open bar, live music and dancing. We have a very limited amount of tickets left, please call (585)546-6400 for more... More
    1
    Vote
    jjobson
    13 September 2016|
    AnswerShow all 6 answers
    Response from Carolyn L | Property representative |
    Dear Mr. Jobson, Thank you for taking the time to reach out to us. We certainly pride ourselves on great guest experiences, which includes a clean and comfortable room. We welcome you to reach out to our management team... More
    0
    Votes
    Katiebeth52
    4 February 2016|
    AnswerShow all 3 answers
    Response from travelfacto | Reviewed this property |
    Although i would recommend a different hotel altogether!
    0
    Votes
    Room Tips
    "Ask to see the room first."
    Read review
    "Ask about where internet is strongest"
    Read review
    "Stay on the first floor so you don't need to use the elevator."
    Read review
    "YES. CHoose the HoLiday INN or HIlton"
    Read review
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