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When checking in and checking out are the best part of the experience, that's extremely disappointing! Got there on a Saturday for a 4 day convention of several states staying in the Raddison. FOUR and only FOUR luggage carts available (when you could get one),...More
Thank Jeff R
Management response:Responded 1 week ago
Thank you for reaching out to us. We apologize that you were not satisfied with the condition of the hotel during your stay. The hotel had the elevator company on site as soon as the issue's occurred. Please accept our apology on behalf of the...More
The hotel was okay it is outdated. The elevator was terrible. Only one place you could eat in the hotel not alot of choices on menu. Pool was nice and warm. Bed was pretty comfortable. Staff was really nice and helpful.
The Radisson Riverside in Rochester has seen better years. I have stayed there several times for the DCA Drum and Bugle Championships. While the group rate for this hotel was reasonable for an upscale hotel, this once five-star hotel has recently fallen on hard times....More
If you are OK with uncomfortable beds, slow internet, zero responsiveness from housekeeping when you ask for an extra blanket, a terrible bar/lounge area, and a general dirty, dingy atmosphere then by all means, stay here. Otherwise, avoid this Radisson! On the plus side, the...More
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Management response:Responded 2 weeks ago
Thank you for reaching out to us. We apologize that you were not satisfied with the condition of the hotel during your stay. Also, we are sorry that you were not pleased with the service of our staff at that time. This is not the...More
US$118 - US$182 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#10 Business Hotel in Rochester
Number of rooms
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Response from careyb28 | Property representative |
We have an outstanding event held here in the hotel on New Years Eve! Food Stations, 5 hours of open bar, live music and dancing. We have a very limited amount of tickets left, please call (585)546-6400 for more... More
We have an outstanding event held here in the hotel on New Years Eve! Food Stations, 5 hours of open bar, live music and dancing. We have a very limited amount of tickets left, please call (585)546-6400 for more information and to confirm your reservation today!
We look forward to hearing from you!
Response from Carolyn L | Property representative |
Dear Mr. Jobson,
Thank you for taking the time to reach out to us. We certainly pride ourselves on great guest experiences, which includes a clean and comfortable room. We welcome you to reach out to our management team... More
Dear Mr. Jobson,
Thank you for taking the time to reach out to us. We certainly pride ourselves on great guest experiences, which includes a clean and comfortable room. We welcome you to reach out to our management team with any specific concerns that you may have prior to arrival so that we can give you peace of mind. We look forward to welcoming you as part of the upcoming PEF convention!