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Radisson Hotel Rochester Riverside

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Radisson Hotel Rochester Riverside
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1,327 Reviews from our TripAdvisor Community

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There are newer reviews for Radisson Hotel Rochester Riverside
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Showing 1,317: English reviews
Angelica, United States
Reviewed 2 weeks ago

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Helpful?
Thank April C
Management response:

Denver, Colorado, USA
Reviewed 2 weeks ago

Some reviews of this hotel made it sound musty and outdated. Maybe I'm outdated? Our room was spacious & well equipped, and had a very nice view of the river adjacent with a funky art deco tower beyond it. I knew about the added parking charge when I reserved, so that did not annoy. The breakfast spread was good. There...

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Helpful?
Thank BinColorado
Mumbai (Bombay), India
Reviewed 2 weeks ago

This place is gorgeous. Was here on holiday with the family and have to say we all were very pleased. The staff is very helpful. The rooms are gorgeous and comfortable. The restaurant too here serves amazing food. The chef was kind enough to cater to one of our guests special needs and whipped up an amazing meal for her...

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Helpful?
Thank PinksLovesToTravel
Management response:

Dear PinksLovesToTravel, Thank you so much for your recent feedback! I am glad you were able to spend the holiday at our hotel. Our culinary team takes great pride in creating fresh, quality dishes for our guests to enjoy. I will certainly pass along this awesome feedback to my chef to share with his team. See you next time!

Utica, United States
Reviewed 2 weeks ago

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Helpful?
Thank C1728LQtinap
Hannah G, Guest Relations Manager at Radisson Hotel Rochester Riverside, responded to this review

Upstate New York
Reviewed 2 weeks ago

This hotel is below sub par. Check in on a Sunday and elevator's were not working or slow at best. Four elevators in the hotel and waited 15 minutes on the 7th floor. Ended up taking the stairs for Sunday and Monday. Left the facility on Monday to visit some customers in Buffalo-When I returned at 3:00 in the afternoon,...

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Helpful?
2Thank afalcone
Hannah G, Guest Relations Manager at Radisson Hotel Rochester Riverside, responded to this review

Dear Guest, I am so sorry to hear that you were not satisfied with your experience with us. We do work very hard to be competitive within the market, including our parking rates. We will look into our parking pricing to ensure that we remain one of the best deals in Rochester! Have a happy and safe holiday season.

Reviewed 2 weeks ago

Kevin Rivera was awesome! He was very kind and always made sure to check in with us. The place is clean and the staff is extremely friendly. The hotel is very welcoming. This is a great hotel in the Rochester area!

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Helpful?
Thank Mark D
Carolyn L, Director of Operations at Radisson Hotel Rochester Riverside, responded to this review

Dear Mark D., Thank you for reviewing your recent stay and for recognizing Kevin for a job well done! We are so glad to hear that you felt we met your expectations in a hotel based upon the service that you received from him and the rest of our friendly staff. We look forward to welcoming you back again soon!

Rochester, United States
Reviewed 2 weeks ago

Everything and everyone was excellent! From the rooms to the food and the service. They had put on a top notch event for our family and friends. Very accommodating.The staff went out of their way to make sure we had all that we needed.

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Helpful?
Thank H7429DSedwardd
Carolyn L, Director of Operations at Radisson Hotel Rochester Riverside, responded to this review

Thank you for commenting on your recent wedding event that you had at our hotel. We are so glad to hear that our staff were able to be a part of making your special day happen and that you found everything to your expectations. We look forward to being able to welcome you back and host you and your family...

New York
Reviewed 2 weeks ago via mobile

We stayed at the Radisson and had a wonderful experience at the hotel restaurant Legends. Quong was our server and he was THE BEST. Went out of his way to help us! ❤️ can't wait to go back again. 😀 It was amazing.

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Helpful?
Thank travelgirl1232015
Carolyn L, Director of Operations at Radisson Hotel Rochester Riverside, responded to this review

Thank you for writing about your recent experience at our hotel and in Legends! We appreciate the recognition for Quong, are glad you felt he was such a great part of your amazing experience, and will be sure to share these wonderful comments with him. We look forward to your next visit!

Reviewed 3 weeks ago via mobile

Stayed for the week for work. Long painful week but the staff at Legends especially super nice Jamie saved the day and at least made the end of the day great - great service and very friendly. Good food remembered drinks ordered and one day to the next Jamie remembered who your were, what you ate, what you drank and...

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Helpful?
Thank Alastair W
Tully, United States
Reviewed 3 weeks ago

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Helpful?
Thank Jenna F
Hannah G, Front at Radisson Hotel Rochester Riverside, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Legends Bar and Grille
Legends Bar and Grille
Cuisines: American, Bar
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Convenient downtown location central to all of Rochester's attractions and businesses. Newly renovated and rebranded, The Radisson Riverside Hotel Rochester offers Legends Bar and Grill onsite, fitness center, business center and free wifi ... more   less 

Additional Information about Radisson Hotel Rochester Riverside

Address: 120 E Main St, Rochester, NY 14604-1699
Region: United States > New York > Finger Lakes > Rochester
Price Range: $145 - $253 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Radisson Hotel Rochester Riverside 3.5*
Number of rooms: 460
Reservation Options:
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Also Known As:
Clarion Hotel Rochester Riverside
Clarion Rochester
Rochester Clarion
Hotel Style:
#12 Business Hotel in Rochester
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Questions & Answers

Here's what travellers have asked, with answers from Radisson Hotel Rochester Riverside staff and other travellers.
6 questions
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Questions? Get answers from Radisson Hotel Rochester Riverside staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if visiting jazz festival make reservations early.”
 of 5 bubbles skaszab2016, 27 Nov 2016 | Read review
“We asked for a higher room with a nice city view, and got exactly that.”
 of 5 bubbles BinColorado, 25 Nov 2016 | Read review
“The 12th floor seems to be a busy place.”
 of 5 bubbles dmb672, 29 Oct 2016 | Read review
“Stay somewhere else.”
 of 5 bubbles MiamiSpy, 22 Oct 2016 | Read review
“The odd numbered rooms have views of the river.”
 of 5 bubbles B4122WRdonnab, 14 Oct 2016 | Read review
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