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Radisson Hotel Rochester Riverside

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Radisson Hotel Rochester Riverside
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1,345 Reviews from our TripAdvisor Community

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There are newer reviews for Radisson Hotel Rochester Riverside
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Showing 1,335: English reviews
Springville NY
Reviewed 2 weeks ago

Review collected in partnership with Radisson Hotels
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Helpful?
Thank brendab425
Carolyn L, Director of Operations at Radisson Hotel Rochester Riverside, responded to this review

East Rochester, New York
Reviewed 2 weeks ago

I try to be very positive with my reviews of places, but this time, I simply cannot.. Check-in was slated for 3pm, and when we arrived at 4, the inside parking garage was nearly full. The line to check in snaked to the furthermost back corner of the hallway attached to the lobby, and with only three clerks working the...

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Helpful?
3Thank RachelleAllen
Carolyn L, Director of Operations at Radisson Hotel Rochester Riverside, responded to this review

Thank you for writing about your recent New Year’s Eve experience. We are very sorry to hear that your stay was not to expectation. We will be sharing your feedback with our entire team as we work towards making improvements for the future. We do welcome the opportunity to Make It Right for our guests when they have a less...

Brantford, Canada
Reviewed 2 weeks ago

Review collected in partnership with Radisson Hotels
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Thank Summersdru
Hannah G, Guest Relations Manager at Radisson Hotel Rochester Riverside, responded to this review

Avon, New York
Reviewed 2 weeks ago

Review collected in partnership with Radisson Hotels
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Helpful?
Thank juanrY3902KB
Hannah G, Guest Relations Manager at Radisson Hotel Rochester Riverside, responded to this review

Rochester, United States
Reviewed 3 weeks ago

Review collected in partnership with Radisson Hotels
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Helpful?
1Thank U2987ABjohnp
Hannah G, Guest Relations Manager at Radisson Hotel Rochester Riverside, responded to this review

Syracuse, New York
Reviewed 4 weeks ago

Review collected in partnership with Radisson Hotels
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Helpful?
Thank Diane C
Hannah G, Guest Relations Manager at Radisson Hotel Rochester Riverside, responded to this review

Largo, Florida
Reviewed 4 weeks ago via mobile

I stayed here courtesy of Southwest due to my flight being rebooked. The hotel at firsthand appears decent and the staff at the front desk where kind and gave me a free breakfast after waiting awhile to get checked in. The room itself is another story. It seems to have been neglected entirely. Upon entering it has a terrible pervasive...

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1Thank Brittany G
Hannah G, Guest Relations Manager at Radisson Hotel Rochester Riverside, responded to this review

Thank you for taking the time to write about your experience. I am so glad to hear that we were able to provide you with excellent customer service during your stay! We certainly apologize for the condition of your room, as that is certainly not normal or acceptable. We do hope you will visit in the future- and hopefully under...

Philadelphia, United States
Reviewed 9 December 2016

Review collected in partnership with Radisson Hotels
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1Thank 950sherriem
Carolyn L, Director of Operations at Radisson Hotel Rochester Riverside, responded to this review

San Jose, United States
Reviewed 8 December 2016

Review collected in partnership with Radisson Hotels
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Helpful?
Thank David P
Carolyn L, Director of Operations at Radisson Hotel Rochester Riverside, responded to this review

Utica, New York
Reviewed 5 December 2016

I stayed at this hotel during a recent conference. I found that the hotel was convenient location, but in a sketchy part of town. I had a lot of trouble with the wifi in the room. I was unable to stay connected for more than 10 minutes at a time. I was forced to travel outside of the hotel to...

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Helpful?
Thank Korilio
Hannah G, Guest Relations Manager at Radisson Hotel Rochester Riverside, responded to this review

Thank you for taking the time to give us your feedback. I am so sorry that your experience with us wasn't positive. I can assure you that many of the things you mentioned are not normal or acceptable. We do hope that you will give us another chance to "wow" you, and to make your experience as fabulous as our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Legends Bar and Grille
Legends Bar and Grille
Cuisines: American, Bar
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Convenient downtown location central to all of Rochester's attractions and businesses. Newly renovated and rebranded, The Radisson Riverside Hotel Rochester offers Legends Bar and Grill onsite, fitness center, business center and free wifi ... more   less 

Additional Information about Radisson Hotel Rochester Riverside

Address: 120 E Main St, Rochester, NY 14604-1699
Region: United States > New York > Finger Lakes > Rochester
Price Range: $150 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Radisson Hotel Rochester Riverside 3.5*
Number of rooms: 460
Reservation Options:
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Also Known As:
Clarion Hotel Rochester Riverside
Clarion Rochester
Rochester Clarion
Hotel Style:
#12 Business Hotel in Rochester
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Questions & Answers

Here's what travellers have asked, with answers from Radisson Hotel Rochester Riverside staff and other travellers.
7 questions
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Questions? Get answers from Radisson Hotel Rochester Riverside staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book ahead, ask for river view.”
 of 5 bubbles amys534, 16 Jan 2017 | Read review
“if visiting jazz festival make reservations early.”
 of 5 bubbles skaszab2016, 27 Nov 2016 | Read review
“We asked for a higher room with a nice city view, and got exactly that.”
 of 5 bubbles BinColorado, 25 Nov 2016 | Read review
“The 12th floor seems to be a busy place.”
 of 5 bubbles dmb672, 29 Oct 2016 | Read review
“Stay somewhere else.”
 of 5 bubbles MiamiSpy, 22 Oct 2016 | Read review
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