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Fairfield Inn Rochester Airport

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Fairfield Inn Rochester Airport
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144 Reviews from our TripAdvisor Community

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Showing 142: English reviews
Central Islip, New York
Reviewed 28 June 2016

Upon arrival, Gavin was at the front desk and represented the Marriott organization very well. We were welcomed professionally and warmly. He went out of his way to make my family and I comfortable during our entire stay. Gavin greeted us every morning or afternoon that he worked during our stay, and he made us feel as if we were...

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Helpful?
Thank R S
Lynn R, General Manager at Fairfield Inn Rochester Airport, responded to this review

Hello R S, Thank you for reviewing our hotel! Thank you for the nice words about Gavin and Dorothy (our breakfast attendant). We are lucky to have them. I am glad our hotel was convenient and comfortable for you. We hope to see you again soon! Warm Regards, Alyssa D. General Manager

Clifton Park, New York
Reviewed 27 June 2016

I've been with Marriott for over 20 years. Most reviews have been 4 stars and above. A quality chain. This location is well kept and the front desk accommodating. Room was clean, bathroom cramped, air conditioning loud, shower pressure good. Nothing's perfect. However, the breakfast experience deserves some note. Wife and I arrived at 9:30 - 1/2 hour before closing....

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Thank John I
Lynn R, Front Office Manager at Fairfield Inn Rochester Airport, responded to this review

Hello, Thank you for taking the time out of your day to write a response. We are sorry to hear about your breakfast experience. We have spoken to the proper employees to make sure that it does not happen again. We would like to thank you again for staying with us and we hope to see you again soon! Jordan...

San Diego
Reviewed 20 June 2016

As others have written, this is a convenient airport hotel, located directly across from the terminal. Its nothing fancy as the rooms are modest; beds are comfortable; and the property features standard conveniences (e.g., coffee, water, etc.). We had room 301 which had 2 double beds and a view of the parking structure next door. We did hear the airplanes...

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Helpful?
Thank Sameer R
Lynn R, General Manager at Fairfield Inn Rochester Airport, responded to this review

Hello Sameer R, Thank you for reviewing our hotel! We are glad you had a pleasant stay with us. Please come see us again on your next visit to Rochester! Warm Regards, Alyssa General Manager

Princeton Junction, New Jersey
Reviewed 9 June 2016

Standard Marriott Fairfield design. Seems a little tired--rooms OK. However, as other reviewers have commented, very friendly and efficient staff. Breakfast opens at 4:30 AM, which is convenient for those catching an early flight. Were it not for the location I probably would not have stayed there, but all in all a good choice, particularly if your flight gets canceled.

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Thank Stanner57
Lynn R, General Manager at Fairfield Inn Rochester Airport, responded to this review

Hello Stanner57, Thank you for reviewing our hotel! We are glad that you had a pleasant stay. You will be happy to hear that we are currently undergoing a renovation which will soon be complete. We hope to see you on your next visit to Rochester! Warm Regards, Alyssa D. General Manager

Albany, Oregon
Reviewed 3 June 2016

During my stay, I thought I lost my major credit card. Alyssa and Gavin at the front desk were very sympathetic, understanding, and kind. They offered assistance, gave me a chilled bottled water, and even offered to make me warm baked cookies. Their excellent customer service is what keeps Marriott such an exceptional company. Both Alyssa and Gavin made a...

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Thank Denise C
Lynn R, General Manager at Fairfield Inn Rochester Airport, responded to this review

Hello Denise C! Thank you for reviewing our hotel! I'm so glad you enjoyed your stay with us and that we were a help to you. We hope to see you again soon!! Warm Regards, Alyssa D. General Manager

Saint Louis, Missouri
Reviewed 24 May 2016

Accolades to Gavin, a Front Desk representive who provided outstanding customer service. He is extremely professional, and yet very personable, making myself and other customers, I observed, feel at home. I was impressed with Gavin's overall knowledge of the operations, and his keen ability to address all my inquiries. Gavin is certainly a multifacet person who represent the Marriott Hotel...

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Thank C H
Lynn R, General Manager at Fairfield Inn Rochester Airport, responded to this review

Hello C H! Thank you for the kind words about Gavin. We are lucky to have him! We hope to see you on your next visit to Rochester! Warm Regards, Alyssa D. General Manager

Miami Beach, Florida
Reviewed 16 April 2016 via mobile

The service here was very good. The front desk staffer was friendly and professional and the morning breakfast staff also friendly. You cannot beat the location if you need to stay at the airport. I pulled out with my rental car and the was surprised to find a the hotel parking about 15 yards or less from the rental parking...

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Thank FinnyGo
Lynn R, General Manager at Fairfield Inn Rochester Airport, responded to this review

Hello FinnyGo! Thank you for choosing the Fairfield Inn Rochester Airport. We are glad you found our location convenient. You will be pleased to hear that we are currently undergoing a renovation that will be complete this summer. We look forward to seeing you on your next visit to Rochester! Warm Regards, Alyssa D. General Manager

Erie, Pennsylvania
Reviewed 18 March 2016 via mobile

I stay at this hotel every time I'm in Rochester. It is always clean and quiet, the staff are always friendly and helpful and the breakfasts are always fresh and hot. This is a great place to stay any time.

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Thank Barb E
Lynn R, General Manager at Fairfield Inn Rochester Airport, responded to this review

Hi Barb E., Thank you for reviewing our hotel! We are happy to be your Rochester hotel of choice. We appreciate your business and we look forward to seeing you soon! Warm Regards, Alyssa D. General Manager

ONTARIO
Reviewed 29 February 2016

The hotel is located on the Airport property. Easy to get to and very easy to get back to the highway. Downtown is about 10-15 minutes away or taxi is $25. one way. Clean, quiet. Beds were comfortable and showers were great. A big Thank- you to Jacqueline at the front desk who was extremely helpful on check in -...

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Thank Vacationhugger
Lynn R, General Manager at Fairfield Inn Rochester Airport, responded to this review

Hello Vacationhugger, Thank you for reviewing our hotel! We are glad you had a comfortable stay with us and thank you for the kind words about Jacqueline! We hope to see you soon! Warm Regards, Alyssa D. General Manager

Flowery Branch, Georgia
Reviewed 23 February 2016

If that is what is important to you, then Fairfield Inn at Rochester Airport is the location for you. I had an unscheduled need for a hotel near the airport, and this one was available. After dropping off my rental car, it was a 5-min walk to the hotel. When I checked out, it was an additional couple of minutes...

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Thank 10-FT-STOP
FFAGM, Manager at Fairfield Inn Rochester Airport, responded to this review

Hello 10-FT-STOP! Thank you for reviewing our hotel! We are glad you were able to take advantage of our location on airport property and that you were able to come back over when your flight was cancelled. You will be happy to hear that we are currently undergoing an full hotel renovation! We hope to see you again on your...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
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About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Fairfield Inn Rochester Airport

Address: 1200 Brooks Ave., Rochester, NY 14624
Region: United States > New York > Finger Lakes > Rochester
Price Range: $148 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn Rochester Airport 2.5*
Number of rooms: 62
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Also Known As:
Fairfield Inn Rochester Airport Hotel Rochester
Fairfield Rochester
Rochester Fairfield Inn
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn Rochester Airport staff and other travellers.
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Questions? Get answers from Fairfield Inn Rochester Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“go elsewhere where parking is truly complimentary for your trip”
 of 5 bubbles jjgalusha58, 23 Oct 2016 | Read review
“We were on the third floor. I think any room would be great. It was very quiet even though we were at the airport.”
 of 5 bubbles Enjoying_the_day, 15 Sep 2016 | Read review
“Choose a room facing the front as there is some kind of work materials being stored on the grass in the rear.”
 of 5 bubbles B7574LUrs, 27 Jun 2016 | Read review
“I had a room facing courtyard, not front entrance. It was very quiet.”
 of 5 bubbles Cece934, 18 Feb 2016 | Read review
“Rooms away from the taxiways & ramps, although it's well soundproofed on the ramp side.”
 of 5 bubbles westlakeroad, 10 Dec 2015 | Read review
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