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Fairfield Inn Rochester Airport

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Traveller (14)
Room & Suite (6)
Dining (3)
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Overview
  • Excellent41%
  • Very good35%
  • Average16%
  • Poor5%
  • Terrible3%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Family Rooms
2 Star Hotel
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (174)
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All reviewsrochester airportan early flightmarriott chainfront deskthe breakfast areafree wifi worked wellroom was cleanbagelsa great place to staysausage pattiesnight's restbit wornlate arrivalbreakfast was includedmorning breakfastconvenient locationwould stay here again
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41 - 45 of 170 reviews
Reviewed 27 June 2016

I've been with Marriott for over 20 years. Most reviews have been 4 stars and above. A quality chain. This location is well kept and the front desk accommodating. Room was clean, bathroom cramped, air conditioning loud, shower pressure good. Nothing's perfect. However, the breakfast...More

Thank John I
Response from Lynn R, Front Office Manager at Fairfield Inn Rochester AirportResponded 29 June 2016

Hello, Thank you for taking the time out of your day to write a response. We are sorry to hear about your breakfast experience. We have spoken to the proper employees to make sure that it does not happen again. We would like to thank...More

Reviewed 20 June 2016

As others have written, this is a convenient airport hotel, located directly across from the terminal. Its nothing fancy as the rooms are modest; beds are comfortable; and the property features standard conveniences (e.g., coffee, water, etc.). We had room 301 which had 2 double...More

Thank Sameer R
Response from Lynn R, General Manager at Fairfield Inn Rochester AirportResponded 24 June 2016

Hello Sameer R, Thank you for reviewing our hotel! We are glad you had a pleasant stay with us. Please come see us again on your next visit to Rochester! Warm Regards, Alyssa General Manager

Reviewed 9 June 2016

Standard Marriott Fairfield design. Seems a little tired--rooms OK. However, as other reviewers have commented, very friendly and efficient staff. Breakfast opens at 4:30 AM, which is convenient for those catching an early flight. Were it not for the location I probably would not have...More

Thank Stanner57
Response from Lynn R, General Manager at Fairfield Inn Rochester AirportResponded 27 June 2016

Hello Stanner57, Thank you for reviewing our hotel! We are glad that you had a pleasant stay. You will be happy to hear that we are currently undergoing a renovation which will soon be complete. We hope to see you on your next visit to...More

Reviewed 3 June 2016

During my stay, I thought I lost my major credit card. Alyssa and Gavin at the front desk were very sympathetic, understanding, and kind. They offered assistance, gave me a chilled bottled water, and even offered to make me warm baked cookies. Their excellent customer...More

Thank Denise C
Response from Lynn R, General Manager at Fairfield Inn Rochester AirportResponded 27 June 2016

Hello Denise C! Thank you for reviewing our hotel! I'm so glad you enjoyed your stay with us and that we were a help to you. We hope to see you again soon!! Warm Regards, Alyssa D. General Manager

Reviewed 24 May 2016

Accolades to Gavin, a Front Desk representive who provided outstanding customer service. He is extremely professional, and yet very personable, making myself and other customers, I observed, feel at home. I was impressed with Gavin's overall knowledge of the operations, and his keen ability to...More

Thank C H
Response from Lynn R, General Manager at Fairfield Inn Rochester AirportResponded 27 June 2016

Hello C H! Thank you for the kind words about Gavin. We are lucky to have him! We hope to see you on your next visit to Rochester! Warm Regards, Alyssa D. General Manager

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Multilingual Staff
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Things to do
Pool
Fitness Centre with Gym / Workout Room
Tennis Court
Heated pool
Indoor pool
Details
Price range
US$124 - US$224 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$124 - US$224 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (14)
Room & Suite (6)
Dining (3)
Questions & Answers
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pvanauke
7 October 2016|
AnswerShow all 2 answers
Response from John I | Reviewed this property |
I would call the hotel. Your intentions are similar to many others. Some don't even stay at the hotel. You may have to talk to the front desk about their policy. Of course, you can park at the airport after you stay here.
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Votes
Room Tips
"1. Always ask for a quiet room away from traffic and mechanical noise. 2. If you change dates, recheck..."
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"Corner room on the 2nd floor is great - can enter through back door and walk one flight right to your room"
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"go elsewhere where parking is truly complimentary for your trip"
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"We were on the third floor. I think any room would be great. It was very quiet even though we were at the..."
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