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Country Inn & Suites by Radisson, Rochester Airport-University Area, NY

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Traveller (35)
Room & Suite (34)
Dining (4)
Overview
  • Excellent43%
  • Very good29%
  • Average16%
  • Poor8%
  • Terrible4%
Travellers talk about
“cookies”(50 reviews)
“tgi fridays”(14 reviews)
“front desk”(71 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Airport Transportation
3 Star accommodation
All hotel details
Additional information
Offers from Country Inn & Suites by Radisson, Rochester Airport-University Area, NY
Special Offer: $25 Gift Card & 5% Off
Hotel deals
Offers from Country Inn & Suites by Radisson, Rochester Airport-University Area, NY
Special Offer: $25 Gift Card & 5% Off
Hotel deals
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Rooms
3 Sep4 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (596)
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593 results
Traveller rating
247
176
98
48
24
Traveller type
Time of year
LanguageEnglish
247
176
98
48
24
Show reviews that mention
All reviewscookiestgi fridaysfront deskroom was cleanhot tubparking lotwafflesqueen suitewould stay here againpleasant staycontinental breakfastindoor poollobbycerealaccommodationsclosetrit
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1 - 5 of 593 reviews
Reviewed yesterday via mobile

We stayed here one night because if the proximity to the hospital since my son was having major surgery. We were in a such high stress that it didn’t help when we arrived and saw how awful this hotel was! First of all it smells...More

Thank michelle r
Response from Nicole T, General Manager at Country Inn & Suites by Radisson, Rochester Airport-University Area, NYResponded today

Dear michelle r We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.

Hotel's Favourite
Reviewed 30 May 2018

Professional front desk staff. Nice breakfast. There is no jacuzzi, although there is an indoor pool. One other reviewer said the heating/air conditioning unit in their room was noisy, although ours was quiet. Maybe check it when you get into the room and request another...More

Thank Lois R
Response from Nicole T, General Manager at Country Inn & Suites by Radisson, Rochester Airport-University Area, NYResponded 21 June 2018

Dear Lois R: Thank you so much for your detailed review. I myself prefer a softer mattress as well. I do apologize for the stains in the carpet but am pleased that you did enjoy your stay. We hope that you choose to stay with...More

Reviewed 3 days ago

More

Review collected in partnership with Country Inns & Suites By Radisson
Response from Nicole T, General Manager at Country Inn & Suites by Radisson, Rochester Airport-University Area, NYResponded today

More

Reviewed 1 week ago

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Review collected in partnership with Country Inns & Suites By Radisson
Response from Nicole T, General Manager at Country Inn & Suites by Radisson, Rochester Airport-University Area, NYResponded 6 days ago

More

Reviewed 1 week ago via mobile

From the start we were made to feel incredibly welcome. The room was comfortable and the beds were nice. The temperature was comfortable and the fridge was larger than we find in many rooms. It's an older hotel, and the rooms are small, but the...More

Thank ShadraB
Response from Nicole T, General Manager at Country Inn & Suites by Radisson, Rochester Airport-University Area, NYResponded 1 week ago

Dear Shadra B; Thank you so much for your feedback. Comments such as yours let us know what areas guests are happy with and in what areas we need to make changes. Again thank you for taking the time to share your thoughts and we...More

View more reviews
About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Pool
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Wheelchair Access
Breakfast included
Business Centre with Internet Access
Self-Serve Laundry
Non-Smoking Hotel
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Tennis Court
Details
Price range
US$91 - US$181 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Rochester
#6 Business Hotel in Rochester
#8 Family Hotel in Rochester
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$91 - US$181 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Rochester
#6 Business Hotel in Rochester
#8 Family Hotel in Rochester
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (35)
Room & Suite (34)
Dining (4)
Pool & Beach (3)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
GeorgiaMamie
3 April 2016|
AnswerShow all 2 answers
Response from Nicole T | Property representative |
Breakfast begins at 6am during the week and is offered until 9:30am. On the weekends the breakfast is offered from 7am until 10:30am
0
Votes
bklynkell
16 October 2015|
AnswerShow all 5 answers
Response from VisionsGM | Property representative |
We have crib and pack n play upon advanced request, please mention your needs when making the reservation.
0
Votes
Robert H
7 July 2015|
Answer
Response from Nicole T | Property representative |
Dear Redsox2252, Thank you for interest at Country Inn & Suites Rochester-Brighton. Unfortunately we don't accepts pet in this hotel. Best Regards, Fernando
0
Votes
Room Tips
"higher floors have less noise"
Read review
"If you desire clean don't stay here."
Read review
"just don't go to this place"
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"Ask to see the room before agreeing to stay there."
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