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Ramada Rock Hill at Sullivan Center

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Ramada Rock Hill at Sullivan Center
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312 Reviews from our TripAdvisor Community

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Showing 312: English reviews
New York City, New York
Reviewed 4 days ago NEW

Review collected in partnership with Ramada
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Helpful?
Thank laniertheimpaler
Tony C, General Manager at Ramada Rock Hill at Sullivan Center, responded to this review

Liberty, New York
Reviewed 4 days ago NEW

Stayed for one night, 2/13/17, and was not impressed for the price of $200+ (they charged $50+ fee for "pet cleaning", (20 lb. 13 yr. old poodle doesn't shed, doesn't do anything but sleep on his own bed, we brought)the room was below average, there was a horrendous sewer smell in the bath room that had to be from a...

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Helpful?
Thank Deborah M
Tony C, General Manager at Ramada Rock Hill at Sullivan Center, responded to this review

Hello Deborah, Thank you for sharing your experience with us. We apologize that you did not enjoy your stay with us. We are certainly a dog friendly hotel, and the fee does not discriminate whether you have a 2lb dog or a giant German Shepard. This fee is evenly applied to all types of dogs. We are sorry that you...

Ny
Reviewed 6 days ago NEW

The beds were rock hard with almost no mattress. The bed consists of a foot of box spring and an inch of mattress. Very very uncomfortable!

Review collected in partnership with Ramada
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Helpful?
Thank 700unhappyguest
Tony C, General Manager at Ramada Rock Hill at Sullivan Center, responded to this review

Hello, We are very sorry to hear you did not enjoy your nights rest! One of the consistent compliments we receive regards the night sleep our guests receive. We have over and over again actually purchased from the manufacturer these mattresses upon request for our guests who wanted their own. Next time you are in any hotel, let the front...

Plymouth Meeting, Pennsylvania
Reviewed 2 weeks ago

I have stayed at many hotels in that area. First time with Ramada. Property was great, HOWEVER, Guests spend a lot of time in the room during the evenings. Your TV Selection is POOR! AND YOU DO NOT CARRT FOX NEWS! All other hotel up there too! Was this a consciuous, political decision? If it was, I will not come...

Review collected in partnership with Ramada
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Helpful?
Thank stephenkO5769LA
Tony C, General Manager at Ramada Rock Hill at Sullivan Center, responded to this review

Hello and thank you for your review! We are happy to let you know we called our TV provider and we now have FOX News. However we did have to eliminate one channel (and no, it was not a competing news network!!) and found one that was not viewed much to make room for the channel. We are happy to...

Ridley Park, Pennsylvania
Reviewed 2 weeks ago

Review collected in partnership with Ramada
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Helpful?
Thank bernb451
Tony C, General Manager at Ramada Rock Hill at Sullivan Center, responded to this review

Neptune, New Jersey
Reviewed 2 weeks ago

Our stay was average. We travel a lot for business. The walls are super thin and could here every couch or hiccup by people in the halls. I want to thank Courtney for being so accommodating and helpful prior to check in. She's a great asset to your team. We'll be back next year.

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Thank YouA9143XLsaraf
Liberty
Reviewed 2 weeks ago

I reserved a room for use after my work holiday party. The rooms were very clean and the staff was very nice. The beds were so uncomfortable my boyfriend and I couldn't sleep all night. We almost drove the 40 Min drive home.

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Thank makenzies2017
New York City, New York
Reviewed 4 weeks ago

Over all it was a nice stay...the bed was a bit hard my husband loved it but uncomfortable for me. Maybe getting a padded bed sheet cover....

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Helpful?
Thank Raydalis
Tony C, General Manager at Ramada Rock Hill at Sullivan Center, responded to this review

Hello, Thank you for taking the time and sharing your review with us! We are happy to hear that you enjoyed your stay with us! We will certainly take note on alternative sheet covers as you had mentioned. We hope you have the opportunity to stay with us again soon!

Middletown, New York
Reviewed 12 January 2017

For an out of the way high end hotel, there was no hot tub, television channels were sketchy at best, hard to get in door to outside near my roo had to try 8 to 10 times. The price for room does not equal the amenities offered and it was a half hour away from Middletown and in my opinion...

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Helpful?
Thank marianner300
Tony C, General Manager at Ramada Rock Hill at Sullivan Center, responded to this review

Hello Ms. Rafferty, Thank you for taking the time and sharing your experience with us. You stayed in room 20 and upon reading the review we went to the room to verify the issue with the TV you have encountered and not sure if the problem fixed itself or perhaps you needed assistance using the TV, but everything was clear,...

Cortlandt Manor, New York
Reviewed 8 January 2017

Clean, convenient. Hotel staff was helpful and friendly. Room decor was very nice. The bathroom was clean and large. The only problem we experienced was that the mattress on the bed was extremely hard and a bit uncomfortable.

Review collected in partnership with Ramada
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Helpful?
Thank hi2016908
Tony C, General Manager at Ramada Rock Hill at Sullivan Center, responded to this review

Hello, Thank you for taking the time and sharing your experience with us! We are happy to hear that you enjoyed your stay with us! We do apologize that you did not enjoy a good nights rest. One of the main compliments we receive is the great quality sleep our guests get when they are with us. We do understand...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Restaurant
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Breakfast included
Official Description (provided by the hotel)
Brand new boutique hotel on 55 wooded acres in beautiful Sullivan County, New York. Featuring 70 inviting rooms and 2 contemporary lobbies to entertain in. Meeting space for 10 - 1000 people and a Ballroom for any special event, holding up to 300 guests. Catering done on site. Complimentary continental breakfast is included each morning with a "make your own waffle" machine. 2 great places to eat lunch and dinner right next door, Bernie's Holiday Restaurant or Crust Italian Eatery. Local Attractions include Bethel Woods Center for the Arts, Monticello Motor Club, Holiday Mountain Ski & Fun Park and Monticello Raceway & Casino. The area has numerous lakes for boating and swimming, gorgeous hiking trails and quaint small towns with local shops. ... more   less 

Additional Information about Ramada Rock Hill at Sullivan Center

Address: 283 Rock Hill Drive, Rock Hill, NY 12775 (Formerly The Sullivan)
Region: United States > New York > Rock Hill
Price Range: $173 - $270 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ramada Rock Hill at Sullivan Center 3*
Number of rooms: 70
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Also Known As:
Lodge At Rock Hill Hotel Rock Hill
Hotel Rock Hill
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Questions & Answers

Here's what travellers have asked, with answers from Ramada Rock Hill at Sullivan Center staff and other travellers.
3 questions
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Ossining, NY
over a year ago
8 months ago
Monticello, New York
over a year ago

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Questions? Get answers from Ramada Rock Hill at Sullivan Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid staying on the 1st floor of the 2 story section.”
 of 5 bubbles LorryW2205, 15 Nov 2016 | Read review
“all are about the same”
 of 5 bubbles thomasmR695FJ, 1 Nov 2016 | Read review
“My room on the east side was very quiet, had a great view. Restaurants nearby.”
 of 5 bubbles Bobby06905, 30 Oct 2016 | Read review
“( Sweet 16 party in full swing - I asked to be placed far away from the center of activity. The front desk gladly complied & all was well!”
 of 5 bubbles amf660, 17 Oct 2016 | Read review
“Nice view through the window, very quiet room and enjoy.”
 of 5 bubbles kerryflynn960, 15 Sep 2016 | Read review
5 of 5