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Clarion Hotel & Conference Center

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Clarion Hotel & Conference Center
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239 Reviews from our TripAdvisor Community

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Showing 238: English reviews
Reviewed 26 October 2016

Excellent meals and banquet fare. The Hotel staff was polite, friendly, helpful and professional! Good location with access to shopping and gas/fuel stations. First time visitor to this hotel - room was clean with refrigerator and microwave, hair drier, coffee pot, and ironing board with iron. No issues!

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Helpful?
Thank Carol A D
clarionronkonkoma, webmaster at Clarion Hotel & Conference Center, responded to this review

Dear Guest, Thanks for staying with us. I’m glad that our hotel impressed you in so many ways.When you’re in the area again, I hope you will make us your first choice. We’ll be here when you need us with another great stay that you’re sure to like again. Sincerely, Hotel Manager

Pompano Beach, Florida
Reviewed 26 October 2016

I am writing to tell you my stay had to have been one of my worst hotel experiences in a long time. I arrived at 11pm and went to my room. When i got to my room all i wanted to do was get ready for bed and sleep after a long day of travel. I tried turning on the...

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Helpful?
Thank taylord1980
clarionronkonkoma, webmaster at Clarion Hotel & Conference Center, responded to this review

Dear Guest, Thanks for your Review about our hotel. I’m very sorry that we failed to meet your expectations. Maintenance was informed of the problems you experienced and instructed to take required action. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the guest experience...

Los Angeles, California
Reviewed 18 October 2016

I have stayed at this hotel several times--primarily for its location and cost compared to other properties in the area. It has always been a bit shabby dating back to its time as a Holiday Inn, but generally the rooms have been adequate. The annoyances from my most recent stay, however, finally motivated me to write about them: - Rainwater...

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Helpful?
Thank Beedo57
clarionronkonkoma, webmaster at Clarion Hotel & Conference Center, responded to this review

Dear Guest, Thank you for the review. Our goal is to provide a great experience, and I apologize for any ways we failed you. We take pride in doing our very best to make every guest happy. I regret that maintenance and housekeeping issues you experienced. We’re working all the time to make the hotel better, and I hope you...

Tavernier, Florida
Reviewed 17 October 2016 via mobile

Nothing special but was clean and convenient. The front desk was helpful with local information. It could use some sprucing up but the price was right and convenient. There is bar on the premises and a small shop for sundries.

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Helpful?
Thank WinnieTavernier
clarionronkonkoma, webmaster at Clarion Hotel & Conference Center, responded to this review

Dear Guest, Thanks for your kind comments. I’m so pleased that you would stay with us, and I hope to see you soon. I’m glad we could satisfy you, as we do so many others each day. Thanks again for your pleasant feedback. Sincerely, Hotel Manager

Stratford
Reviewed 13 October 2016 via mobile

Picture below shows man below vacuuming COMMON hallways around 9pm. Housekeeping of a coworker in a different room stole her silverware she brought with her from home NO way to control forced air in rooms. Either hot and uncomfortable or cold where you need extra blankets. If you want hot water for a shower, request a room WITH hot water...

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Helpful?
Thank John S
clarionronkonkoma, webmaster at Clarion Hotel & Conference Center, responded to this review

Dear Guest, Thank you for the review. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. We rely on guests like you to tell us when we’re doing well and when we aren’t so we can get better. We have taken note of these comments to make sure we do better....

Reviewed 9 October 2016 via mobile

We just had our Department of NY Marine Corps League Fall staff meeting oct 7-8. The management and staff were great anything we needed. They helped us No questions asked. Outstanding!! Looking forward to going back next year. Semper Fidelis Thank you all

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Helpful?
Thank Jim S
clarionronkonkoma, Webmaster at Clarion Hotel & Conference Center, responded to this review

Dear Esteemed Guest, Thanks for your stay and appreciating our service. It is indeed a privilege to serve guests like you. We are glad that you liked the cleanliness and hospitality. Your good words shall encourage us to serve our guests still better. We are privileged to have guests like you. Hope to see you back soon. Sincerely, Hotel Manager

Portland, Maine
Reviewed 28 September 2016

Had short stay Saturday nite. Hotel check in was terrible made everyone wait 3 pm to check. Of course 20 plus people trying to check in at once. A comic con thing was going on ( wish I knew would have never stayed there) Stay in 600 wing had to call front desk numerous times to tell people next to...

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Helpful?
3Thank jeffmatt03818
clarionronkonkoma, Webmaster at Clarion Hotel & Conference Center, responded to this review

Dear Guest, Thank you for the review. . I apologize for any inconvenience or inattentiveness by our staff. I regret that problems with other guests disturb you. We look forward to having you and your group with us again in the future. Sincerely, Hotel Manager

Kissimmee, Florida
Reviewed 21 September 2016

Hotel is good for just miniumum stay it does what is needed . needs some renovation still looks like old Holiday Inn Brand .i stayed in the 500 room wing slightly upgraded .the hotel bar is in needed upgrade .beer taps are old .but overall does whats needed for price ..

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Helpful?
Thank mitch907
clarionronkonkoma, Webmaster at Clarion Hotel & Conference Center, responded to this review

Dear Guest, Thank you so much for your kind words. I’m so pleased that you liked our Hotel. I’m disappointed that we could not satisfy you Fully. We’re always working to make the guest experience better than ever before and we’re looking better than ever. We look forward to having you with us again soon. Sincerely, Hotel Manager

Poughquag, New York
Reviewed 13 September 2016

My husband and I checked into the Clarion to attend a close by family wedding. The room smelled musty the carpeting was damp and overall the room did not seem clean. Aside from the overall neglect, we did not feel safe. We checked out before the wedding as we did not want to come back to the hotel late at...

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Helpful?
1Thank jnlvaldina
clarionronkonkoma, Webmaster at Clarion Hotel & Conference Center, responded to this review

Dear Guest, Thanks for your comments. I’m sorry that several issues combined to make your stay less than desirable. We take real pride in offering the best possible guest experience, and I understand that we let you down. You can be sure we’ll do better for you next time. Nothing means more to us than providing a pleasant guest experience....

Reviewed 7 September 2016 via mobile

Motel is not well taken care of, window has board over it , outside very dirty, beds are hard and area is very shady , ac was on 60 just to get it to 74. Comforter had a hole in it and rugs were gross. Would not stay there ever again.

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Helpful?
Thank Mork827
clarionronkonkoma, Webmaster at Clarion Hotel & Conference Center, responded to this review

Dear Guest, Thank you for the review. I’m terribly sorry we failed to meet your expectations. We take pride in the cleanliness of our hotel and in the overall experience we provide to guests. I sincerely apologize that we let you down and assure you that action is already being taken to make things better for the future. Your experience...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Banquet Room
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Clarion Hotel & Conference Center

Address: 3845 Veterans Memorial Hwy., Ronkonkoma, NY 11779 (Formerly Holiday Inn)
Region: United States > New York > Long Island > Ronkonkoma
Price Range: $136 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Clarion Hotel & Conference Center 3*
Number of rooms: 289
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Also Known As:
Holiday Inn Long Island-Islip Airport Hotel Ronkonkoma
Holiday Inn Ronkonkoma
Ronkonkoma Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Clarion Hotel & Conference Center staff and other travellers.
7 questions
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Questions? Get answers from Clarion Hotel & Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the right side of the hotel is quiet”
ana1rose196, 7 Jan 2017 | Read review
“better to go to another hotel if you have a choice.”
mfayyazpk, 31 Oct 2016 | Read review
“No issues with room choices and accessability!”
carolad242, 26 Oct 2016 | Read review
“500 wing side best”
mitch907, 20 Sep 2016 | Read review
“A room away from the elevator.”
Todd0237, 20 Aug 2016 | Read review
5 of 5