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Hilton Westchester

PricelineUS$177*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$184*
US$177*
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US$184*
US$184*
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Hilton Westchester
Hilton Westchester
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572 Reviews from our TripAdvisor Community

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Showing 563: English reviews
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Reviewed 4 days ago NEW

Reception professionalism was quite poor and not understanding. She offered no help to handicapped guest and gave farthest room from lobby after telling guest no room was available despite company reserving early check-in by 11:30 and guest arriving not until 12:30. Guest ate lunch to kill time, reception offered no help or to keep luggage requiring guest to lug bags...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank BeatlesGirl68
Kai F, General Manager at Hilton Westchester, responded to this review

We have reviewed your feedback with our team to ensure a smooth arrival experience for every guest.

HOTEL’S FAVOURITE REVIEW
Reviewed 30 January 2017

Let's start with the free parking. Then you walk into the hotel and they have hot apple cider in the lobby. The check in process was fast. My room was on the 5th floor. The room was very clean. Included toiletries. The water pressure was great in the bathroom. It was a double bed room. The beds seemed smaller than...

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Helpful?
1Thank Elaine M
About Hotel's Favourite Review
Kai F, General Manager at Hilton Westchester, responded to this review

Spring is in the air and just around the corner. Let's hope not a long corner though. Our grounds and amenities are an absolute delight during the warmer months and look forward to having you back to enjoy them firsthand.

Reviewed 5 days ago NEW

There are not many decent hotels with full amenities in the area so we booked this hotel for an upcoming family event for our out of town guests and ourselves. The rooms were clean and the bed was very comfortable. Water pressure was great and bathroom amenities were nice. Breakfast and service was quite good. Indoor pool is a nice...

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Helpful?
Thank Bonniebelle4
Kai F, General Manager at Hilton Westchester, responded to this review

We are glad you enjoyed your stay. We are in the process of expanding our retreat amenities and feel. New fountains and landscaping enhancements are being added as well as heating our outdoor pool. Hope to see you back soon.

Schiller Park
Reviewed 1 week ago NEWvia mobile

This hotel has a great selection of amenities, great workout facility and pool. Being there as a crew member they're very hospitable. Close to the airport. The decor is beautiful. The classic car in the lobby and refreshments are my favorite. Very comfortable beds. Great brand of complimentary toiletries. The back facing rooms are lovely looking into the trees. No...

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Helpful?
Thank dicintio15432
Kai F, General Manager at Hilton Westchester, responded to this review

Thank you for the great review. We continue to enhance the retreat setting for your enjoyment.

Staten Island, New York
Reviewed 1 week ago via mobile

Excellent hotel. Everything is modern and fresh. Check in was very efficient. All staff are excellent. Experienced problem with in room air conditioning and front desk sent engineer immediately to repair the problem. Fair price for such a great hotel.

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Helpful?
Thank TSD51
Kai F, General Manager at Hilton Westchester, responded to this review

Glad you found your home away from home and we look forward to your return.

Reviewed 1 week ago

This place is upscale accommodating and beautiful I got out the cab and the gentlemen in the front greeted always a good sign the opened the door for me and asked me if i need help with my luggage i walked in and this place looks like palace they have a huge lobby with a bar/ restaurant they eve had...

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Helpful?
Thank fanny g
Kai F, General Manager at Hilton Westchester, responded to this review

Creating a warm welcome is always important and sets the tone for a great stay. Thanks for the taking the time to recognize out team for making your stay wonderful.

New York
Reviewed 1 week ago

My wife and I were visiting Manhattan from South Carolina and returning home via White Plains airport. The Westchester Hilton is well placed for the airport. However, my wife was taken ill with a potentially life threatening issue which meant that she had to have an emergency MRI of the brain. This was scheduled for 9pm in Manhatten and I...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Stephen H
Kai F, General Manager at Hilton Westchester, responded to this review

We are always here to help and hope your wife is well. Clearly we should have done a better job to provide you comfort and understanding during a stressful time. We do hope to have you and your wife return for relaxing visit so we can offer you the hospitality you deserve.

Woodside, New York
Reviewed 1 week ago

Efficient digital check-in. Cannot tell you how Vince it is to check in and get a digital key on cell phone without having to go to front desk. Very friendly staff. Very good coffee. Unusual antique car in lobby which didn't quite fit with nice, modern decor but otherwise great.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Sarah S
Kai F, General Manager at Hilton Westchester, responded to this review

We are glad to have had you stay with us and enjoyed the digital key experience.

New York City, New York
Reviewed 1 week ago

I visited the Hilton for a weekend conference. The hotel is situated on beautiful grounds with sculptures. Big clean rooms, courteous and friendly stuff. There's an indoor pool with a Jacuzzi, big parking.

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Helpful?
Thank aronuz
Kai F, General Manager at Hilton Westchester, responded to this review

Today we open the outdoor pool which will soon be heated and include an outdoor kitchen offering made to order food and beverage delights for your enjoyment.

Reviewed 1 week ago

I was in town for a competition with my son. The floors were dirty and had trash on it. I reported it to the front desk but nothing was done. I was only in town for one night and I didn't pay for the room so I didn't make a big deal of it.

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Helpful?
1Thank Helen M
Kai F, General Manager at Hilton Westchester, responded to this review

We are always focused on maintaining a pristine environment for your enjoyment. Sorry we did not meet that expectation on your visit.

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The newly refreshed Hilton Westchester hotel is situated on 45 acres of lush woodlands in Rye, NY combining the relaxed setting of a resort with the flexibility of a full-service business hotel. Located just 6 miles east of White Plains, NY, 8 miles from Westchester Airport(HPN) and 25 miles to New York City. Free local shuttle service available. Newly refreshed guest rooms feel brighter and more relaxed with a complete rebuild. Guests will take pleasure in warm colors creating a residential feel for a home away from home. With improved sound insulation and Hilton Serenity™ Beds, a good night's sleep will come with ease. Contemporary amenities and elegant renovated bathrooms give the perfect start to the day. Take advantage of complimentary transportation to destinations including White Plains Airport, Rye Train Station, local businesses and downtown White Plains. We look forward to welcoming you to the Hilton Westchester hotel. ... more   less 

Additional Information about Hilton Westchester

Address: 699 Westchester Ave, Rye Brook, NY 10573-2821
Region: United States > New York > Westchester County > Rye Brook
Price Range: $217 - $448 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Westchester 3.5*
Number of rooms: 436
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Hotels.com, Expedia, Hotwire, Travelocity, Booking.com, Priceline, Cancelon, Cheap Tickets, getaroom.com, TripOnline SA, HotelsClick, HotelQuickly and Hotel.de so you can book your Hilton Westchester reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Westchester - Rye Brook Hotel Rye Brook
Hilton Rye Brook
Rye Brook Hilton
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Westchester staff and other travellers.
15 questions
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See all questions (15)

Questions? Get answers from Hilton Westchester staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room farther away from the pool; ask for a room with an in-room safe”
TrishaMD, 23 Mar 2017 | Read review
“away from elevators”
badbaruch57, 20 Mar 2017 | Read review
“Ask for a view of the woods or gazebo. Upgrade to a junior suite or a suite if you are able.”
PeterD849, 19 Mar 2017 | Read review
“Ask for a room with a view of the gazebo if you plan on spending much time in the room.”
FinanciallySavvy, 17 Mar 2017 | Read review
“Rye Wing near elevators facing woods.”
howardg864, 1 Mar 2017 | Read review
5 of 5
Priceline
US$177* /night
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Hilton.comUS$184
TripAdvisorUS$184
Booking.comUS$184
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Prices are for 1 room, 2 adults
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