Courtyard by Marriott Saratoga Springs
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About
#12 of 32 hotels in Saratoga Springs
Location
Cleanliness
Service
Value
Courtyard Saratoga Springs is an excellent choice for travellers visiting Saratoga Springs, offering a family-friendly environment alongside many helpful amenities designed to enhance your stay.
Given the close proximity of popular landmarks, such as Humphrey S Finney Sales Pavilion (0.8 mi) and The Lodge (2.2 mi), guests of Saratoga Springs Courtyard can easily experience some of Saratoga Springs' most well known attractions.
The rooms offer a flat screen TV, and getting online is possible, as free wifi is available, allowing you to rest and refresh with ease.
Saratoga Springs Courtyard features room service. In addition, as a valued Saratoga Springs Courtyard guest, you can enjoy a pool and breakfast that are available on-site. Guests arriving by vehicle have access to free parking.
While you’re here, be sure to check out some of the French restaurants, including The Mouzon House and Ravenous, all of which are a short distance from Courtyard By Marriott Hotel.
Saratoga Springs is also home to Tang Teaching Museum, a popular art museum that is not too far from Saratoga Springs Marriott.
Enjoy your stay in Saratoga Springs!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Children Activities (Kid / Family Friendly)
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Restaurant
Breakfast available
Tennis court
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Baggage storage
Convenience store
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Safe
Kitchenette
Microwave
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Modern
Location
58Somewhat walkable
Grade: 58 out of 100
64Restaurantswithin 1 km
27Attractionswithin 1 km
432Reviews1Q+A80Room tips
Reviews
Traveller rating
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- 130
- 49
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We stayed here in May to attend a wedding. It was a great location as we were able to walk downtown. On Saturday we walked to the Farmer's Market & got lunch there. Also the Olde Bryan Inn is close by for lunch or dinner. Our king room had a refrigerator, microwave & a safe. The bed was very comfortable. Even though the hotel was full the weekend we were there due to a college graduation, it was a nice, quiet place . The rooms here are serviced every 2 days. I was surprised that the bed was not made on the day the cleaning staff came in. I had left only a magazine on the bed & was told by the front desk that if there is anything left on the bed, the bed will not be done. This Marriott has a pool & hot tub and a bistro where you can get meals. There was no charge for parking. I would stay here again. …
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Date of stay: May 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Very clean room and the beds were very comfortable with great pillows and the front desk staff were very accommodating and housekeeping was awesome and I would really recommend this hotel because it is also in a very good location
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Date of stay: May 2023Trip type: Travelled on business
Value
Location
Service
Room Tip: Rooms were quiet and upper floors probably best
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Stayed for one night with my sister and 2 nephews since she has Marriott points she likes to utilize. She lives locally, however I was visiting from Out of town. Where do I begin? Hotel is in a weird area in Saratoga, a little walk from Broadway. Not super convenient,especially in winter temps. The hotel itself is very disappointing. Our first front desk person was going through the motions at best checking us in. I mean I would be depressed if I worked here too. Fireplace out of order in badly outdated lobby. No bar or restaurant open while we were there. Considering that it’s a jaunt to go someplace else, super disappointing. The room. Ok, accept shampoo and conditioner Empty in shower, so like no toiletries basically. The pool and hot tub area. Just sad. Pool was out of order second day,y nephew saw something floating in hot tub. Gross. “Gym”was a joke as well. Finally no coffee in lobby in the am? Like come on, I have to pay $4 for coffee and $12 for an inedible breakfast sandwich. I mean I know it’s upstate NY in winter but can’t imagine track people paying top dollar during track season for this subpar experience. Will not return…
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from kayla pastore, Guest Services / Front Office at Courtyard by Marriott Saratoga Springs
Responded 9 Jan 2023
Kara B., We apologize for the inconveniences you experienced during your stay. We pride ourselves on making sure our guests have the best possible experience, and I sincerely apologize for not meeting your expectations. I have notified the leadership team to ensure this is an isolated incident. We thank you for staying with us and taking the time to give your feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The worst customer service I have received in a very long time. rude, unprofessional, unsympathetic managers that were helpful when we had an issue that the hotel needed to resolve. Would give 0 stars if possible. Marriott customer for decades, never staying at this hotel again
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from kayla pastore, Guest Services / Front Office at Courtyard by Marriott Saratoga Springs
Responded 4 Jan 2023
987izzyl, I recognize your time is valuable and appreciate the feedback you have provided. Receiving warm and friendly service from our staff sets the tone for a great stay. This was not your experience, and I sincerely apologize for failing to meet your expectations. I have shared your feedback with our leaders, and as a teachable moment, we have discussed our service standards and reviewed improvement opportunities in the service they provide. I am confident that these necessary steps will ensure your experience an isolated incident. I hope you choose to stay with us again, whenever your travels bring you back to the area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room was fine. The hotel lobby is dated and in need of a refresh. Hotel indoor pools are never great, but the one in this hotel is a glorified bathtub. The workout facility had 3 treadmill type machines and absolutely no room to do anything else. Lastly, there is no complimentary continental breakfast or coffee!! I can’t remember the last time I needed to pay for a breakfast bagel and coffee in a hotel. We normally opt for Hyatt, but stayed here out of convenience….a mistake we won’t repeat.
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Very disappointed in this Courtyard. The check in process was good but the entire lobby is very dated. Our room smelled very musty and everything felt like it was wet. I spoke with the front desk and the girl was very nice and moved our room across the hall. Unfortunately this room smelled musty also. The wall unit AC was so loud and really outdated. The carpet was dirty and bed very hard. Overall I felt grossed out the entire time we stayed there. It is overdue for a renovation.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from kayla pastore, Guest Services / Front Office at Courtyard by Marriott Saratoga Springs
Responded 28 Jul 2022
k8tyLady, Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the maintenance leadership team to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area. Sincerely, Katherine Brockway
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I am not one to complain about hotels, I am not a posh person where everything needs to be spotless and I understand human being are doing jobs. But i have to say that in the case of our in this hotel, the maid had clearly be slacking off and not doing there job correctly. The mirror was still very dirty, lots of black hair everywhere and my friend and I do not have that hair colour. There was pee on the toilet that had not been cleaned and MOUSE poop on the bed. We went to the front desk and right away asked for another room. The clerk was completely understanding and changes us right away. She apologised and send that she was simply the night clerk and couldn't do much but that we could speak to the manager in the morning. And so we did, she was very understanding and saying that they had a new crew and definitely would see what could be done. Even said they would send a manager of the cleaning crew to clean. They discounted our room for that night. I felt very heard by the manager and she was nice and seemed to want to continue to make our stay a positive one. That being said it was one of my not so pleasant stay at a hotel because of that experience. My friend was very uneasy sleeping that night and i don't blame her at all.…
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Date of stay: July 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from kayla pastore, Guest Services / Front Office at Courtyard by Marriott Saratoga Springs
Responded 15 Jul 2022
Dear Jennifer G, I recognize your time is valuable and appreciate the feedback you have taken the time to provide. Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. These issues have been shared with our housekeeping leaders to ensure this is an isolated incident. My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver. I'm glad that you felt heard by me, I apologize again for the cleanliness of your room. Please reach out if your travels bring you our way again! Sincerely, Katherine Brockway Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Everything is "do it yourself" at this hotel. That's reflected in what they charge. We went up on "motorcycle weekend." Had no idea we would encounter 50,000 motorcycles. I immediately asked for a top floor back corner room. It was quiet. The front rooms must have been a nightmare with the noise of motorcycles. Our room was very nice. The "Charlie Restaurant" in the hotel was very good. Parking was easy. You are very close to where the action is. Restaurants on the lake and live music. We had a good time. We are Ritz Carlton people, so it must have been okay staying at the Courtyard if we liked it. We will go back again and get the same room.
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Date of stay: June 2022
Value
Cleanliness
Service
Room Tip: Always get a top floor.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We are at the hotel and just walked in after a long tiring day of white water rafting. The 5th floor is reeking of cigarette smoke!! When we called the front desk they bluntly denied it. We are here with kids and these sham of service providers don’t even care to put this issue to a proper end other than shutting us down. If the management of this hotel looks at this review, please some sense into these knuckleheads and educate them of the difference between cigarette smoke and musty smell. We are not that naïve!!!!
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Date of stay: May 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from kayla pastore, Guest Services / Front Office at Courtyard by Marriott Saratoga Springs
Responded 7 Jun 2022
disappointedc2022, I recognize your time is valuable and appreciate the feedback you have provided. Receiving warm and friendly service from our staff sets the tone for a great stay. This was not your experience, and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the associates, and as a teachable moment, we have discussed our service standards and reviewed improvement opportunities in the service they provide. I am confident that these necessary steps will ensure your experience is an isolated incident. I hope you choose to stay with us again, whenever your travels bring you back to the area. Sincerely, Katherine Brockway Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Being the members of the Marriott and is a elite platinum, I was upgraded to the suite but rather regretted it. The room is very old and furniture is breaking down soon. Toilet is in bad shape with so dim lighting . No frills here as everything you need to pay from water to breakfast. The service is great and the gym room is rather small. Looks clean and decent hotel to stay.
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Date of stay: January 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
PRICE RANGE
US$209 - US$372 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard by marriott hotel saratoga springs, courtyard hotel saratoga springs, courtyard saratoga springs, saratoga springs marriott, saratoga springs courtyard
FORMERLY KNOWN AS
Courtyard by Marriott
LOCATION
United StatesNew YorkSaratoga Springs
NUMBER OF ROOMS
146
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Claim Your ListingCOURTYARD BY MARRIOTT SARATOGA SPRINGS: UPDATED 2023 Hotel Reviews, Price Comparison and 78 Photos (NY) - Tripadvisor
Frequently Asked Questions about Courtyard by Marriott Saratoga Springs
Which popular attractions are close to Courtyard by Marriott Saratoga Springs?
Nearby attractions include Glen Falls (1.0 km), Saratoga Olive Oil Company (0.8 km), and New York State Military Museum (0.7 km).
What are some of the property amenities at Courtyard by Marriott Saratoga Springs?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Courtyard by Marriott Saratoga Springs?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Courtyard by Marriott Saratoga Springs?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Courtyard by Marriott Saratoga Springs?
Yes, free parking is available to guests.
What are some restaurants close to Courtyard by Marriott Saratoga Springs?
Conveniently located restaurants include 15 Church Restaurant, Osteria Danny, and Mrs London's.
Are there opportunities to exercise at Courtyard by Marriott Saratoga Springs?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Courtyard by Marriott Saratoga Springs have an airport shuttle?
Yes, Courtyard by Marriott Saratoga Springs offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Courtyard by Marriott Saratoga Springs located near the city centre?
Yes, it is 0.8 km away from the centre of Saratoga Springs.
Are any cleaning services offered at Courtyard by Marriott Saratoga Springs?
Yes, dry cleaning and laundry service are offered to guests.
Does Courtyard by Marriott Saratoga Springs offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.