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Holiday Inn Saratoga Springs

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Holiday Inn Saratoga Springs
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504 Reviews from our TripAdvisor Community

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Showing 501: English reviews
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Chennai, Tamil Nadu, India
Reviewed 1 week ago

The property, located on Broadway, is at a prime location, downtown just being a walk away. Have enough of fast foods and convenience stores around. The staff are good, both at the reception and the breakfast areas. There is no breakfast provided unlike the Holiday Inn Express, Staybridge Suites and so on, but they have a proper restaurant where you...

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Helpful?
Thank DineshPremkumar
Texas
Reviewed 11 February 2017

as usual Holiday Inn doesn't let you down. The bed is so comfortable. The towels are clean and fluffy. There is no free breakfast, but we aren't in Texas anymore. hahahaha. there is a nice place to buy breakfast but it's very limited. They do not have cereal and oatmeal mostly eggs and pancakes etc. there is one more thing...bring...

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Helpful?
Thank TexaxGranny
Claverack, New York
Reviewed 7 February 2017

We use this hotel a few times a year.They allow us to bring our dog so we figured we would try it. Never have we been treated so good. Every one goes out of there way to make sure your happy. I know this should be normal practice but these folks go over and above. We always get there early,...

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Helpful?
Thank Robert J
Morrisonville, NY
Reviewed 6 February 2017

My husband I decided to go to Saratoga Springs for our 22nd anniversary, however when we booked the hotel, we were unaware of the construction and that Chowderfest was going on the same day we arrived. We had a hard time finding parking not only because of people from the Chowderfest (not guests of the hotel) parked in the hotel...

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Helpful?
Thank DANDR95
Cathy F, Front Office Manager at Holiday Inn Saratoga Springs, responded to this review

Thank you for taking the time to share your experience during your stay with us. I am truly sorry to hear that your stay was not satisfactory. I would like to speak to you further about your overall stay and if you wouldn't mind reaching out to me at 518-584-4550 Ext. 281. Look forward to speaking with you.

Toronto, Canada
Reviewed 28 January 2017

We were given a room on the 1st floor close to the hotel housekeeping laundry and a side exit. People came and went talking loudly till late into the night, 1-2pm. As such could not sleep properly. Complained at checkout in the morning and was offered a free breakfast which we did not accept as we were running late due...

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1Thank 19Irene
Cathy F, Front Office Manager at Holiday Inn Saratoga Springs, responded to this review

Thank you for taking the time to share your recent experience. I am truly sorry to hear that you experienced some issues with noise during your stay with us. I would be happy to discuss this with you further. If you would like to reach out to me my name is Cathy and my number is 518-584-4550 Ext 281.

Schroon Lake, New York
Reviewed 27 January 2017

My husband and I had eye surgery and the hotel very graciously shuttled us to the surgery center, not only that but a room available for early check in so we didn't have to deal with that after the surgery. It was a wonderful experience, the staff was welcoming and so very helpful, we were able to have a delicious...

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Helpful?
Thank dstep312
Cathy F, Front Office Manager at Holiday Inn Saratoga Springs, responded to this review

Thanks for the sharing your experience. We are glad to hear that you and your husband are on the mend. Hope you can spend time with us again under better circumstances.

Reviewed 26 January 2017

The staff was easy to deal with, the lobby smells like popcorn, the location is great. As much as I enjoyed my stay at the HI, I had a few kinks that prohibited me from giving the hotel a 5. *Construction - I don't mind construction (currently working on the entrance and parking area at the front of the hotel).......

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Helpful?
Thank dianero332
Cathy F, Front Office Manager at Holiday Inn Saratoga Springs, responded to this review

Thank you for reviewing your recent experience at our hotel. We appreciate your candid comments and will be sharing them with our staff. Hope to serve you again in the future.

Chicago, IL
Reviewed 8 January 2017

Hotel is undergoing some construction at the entrance. I have been coming to Saratoga for 4 years, and have never stayed at the Holiday Inn, so was not overly sure where to enter as ice and snow coupled with construction and darkness made it a challenge. Should be nice when complete. Sadly, progress requires some inconvenience. Stayed for one night...

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Thank JKS
Reviewed 17 December 2016

Decent sized room, hotel is in the middle of renovations. I didnt get a renovated room but my associate did, and he said it was lovely, great location though. Very nice lobby and restaurant on premises is good

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Thank Tajh H
Halfmoon, New York
Reviewed 16 December 2016

We would like to express our gratitude to the management and staff of the Holiday Inn in Saratoga Springs, NY for making our Thanksgiving/Rehearsal dinner a wonderful event. The dining room was beautifully decorated and the food was excellent. The staff was friendly and attentive. A big “thanks” to Julie, whose insight and expertise made the night go smoothly. Although...

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Thank mmarco4

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Take a video tour of our hotel. The Holiday Inn Hotel Saratoga Springs is a full service hotel & conference center located in the historic downtown district of Saratoga Springs, a short walk to shopping, great restaurants & entertaining nightspots. We are close to all major attractions and within walking distance to the historic Saratoga Race Course and the Canfield Casino, Saratoga Spring's most popular wedding venue. Bookmakers Restaurant and Lounge serves breakfast, lunch and dinner and offers American cuisine as well as light offerings. Breakfast buffets are available during the summer months, on Sundays & Holidays. Banquet and meeting accommodations are offered for groups of 10 to 800 people in 6 spacious rooms. The historic Congress Park adjoins to the hotel property... ask about a park side room. Our indoor pool and heated outdoor pool complex is a popular favorite for families and sunbathers. Keep fit in our 24-hour exercise facility. Free high-speed internet access and Wi-Fi is available in guest rooms, Bookmakers Restaurant, all meeting rooms and even the pool areas! Our 24-hour business service center is open for coping, faxing, internet use and all business needs! We offer free courtesy van service within 5 miles of the hotel to our convention center, area businesses & attractions and the Saratoga Amtrak/Bus Station. Enjoy seasonal dining on our Broadway patio complete with firepit. ... more   less 

Additional Information about Holiday Inn Saratoga Springs

Address: 232 Broadway, Rt. 9, Saratoga Springs, NY 12866-4253
Region: United States > New York > Saratoga Springs
Price Range: $200 - $657 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Saratoga Springs 3*
Number of rooms: 168
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Also Known As:
Holiday Inn Saratoga Springs Hotel Saratoga Springs
Saratoga Springs Holiday Inn
Hotel Style:
#4 Green Hotel in Saratoga Springs
#4 Business Hotel in Saratoga Springs
#9 Romantic Hotel in Saratoga Springs
#10 Family Hotel in Saratoga Springs
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Saratoga Springs staff and other travellers.
7 questions
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Tupper Lake
Hamlin, New York
New York City, New York
New York City, New York
1nd1ana
over a year ago

See all questions (7)

Questions? Get answers from Holiday Inn Saratoga Springs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“1. Take the back facing rooms, pretty nice view. 2. Take the breakfast package with an additional $10 fee.”
 of 5 bubbles DineshPremkumar, 11 Mar 2017 | Read review
“bring a sleep mask if you can't sleep in a lighted room”
 of 5 bubbles TexaxGranny, 11 Feb 2017 | Read review
“ask for a non 711 room if possible. kind of noisy”
 of 5 bubbles N754TOrobertj, 7 Feb 2017 | Read review
“Do not accept a room on the 1st floor near the laundry or side exit”
 of 5 bubbles 19Irene, 28 Jan 2017 | Read review
“Ask for room away from the ice machine.”
 of 5 bubbles dianero332, 25 Jan 2017 | Read review
5 of 5