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The Saratoga Hilton

Booking.comUS$134*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$156*
US$134*
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US$149*
US$149*
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The Saratoga Hilton
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1,198 Reviews from our TripAdvisor Community

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Showing 1,192: English reviews
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Reviewed yesterday NEWvia mobile

We arrived on a busy day and no rooms were ready but front desk was responsive and got us into a room quickly. They listened to our challenge as our daughter was not feeling well. It was appreciated and great service. On the Friday we received a note saying that room service the following morning would not be an option...

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Helpful?
Thank Graeme B
HOTEL’S FAVOURITE REVIEW
Reviewed 5 April 2017

My mom got married in downtown Saratoga so we had a lot of out of town guests that needed to stay nearby. We did a room block at the Hilton and the staff was ver accommodating and great to work with. I did not want to reserve too many rooms because it would mean that I would owe a deposit...

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Helpful?
1Thank Lovethefoodandwine
About Hotel's Favourite Review
Darryl L, Director of Sales at The Saratoga Hilton, responded to this review

Thank you for the great review! We are happy to hear that you chose our hotel for such an important family event, and that everything went well! We greatly appreciate your feedback, and we hope you will be our guest again soon!

Mcallen
Reviewed yesterday NEW

Great place to stay while away from home. The staff attends to your every need, providing the high end brand style you come to expect. The awesome staff at Saratoga Hilton exceeded my expectations every opportunity they had.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Tony W
Syracuse, New York
Reviewed 6 days ago NEW

I was in town for a conference and stayed onsite at this hotel. I was on an upper floor. The elevator was timely, the room was comfy and clean and while the conference room temperatures fluctuated wildly, one was too hot, one was freezing cold, that was to be expected as any conference I've ever been to, anywhere, has been...

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Helpful?
Thank Val M
Boston, Massachusetts
Reviewed 1 week ago NEW

I stayed at the Hilton for a change when picking up my daughter from college. Location is fine but hotel is Tired. Supposedly it is being renovated, wish I knew that before I booked! Carpet in halls was filthy. Carpet in my room was stained. Lighting in the bathroom is SO low ! Couldn't see a thing. I also had...

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Helpful?
Thank Cosmodawg
Darryl L, Director of Sales at The Saratoga Hilton, responded to this review

We are sincerely sorry to read about the issues you experienced here that led to a negative overall impression. The hotel is finishing up our guestroom and guestroom hallway renovations, and carpeting is being replaced at this time. Thank you for your candid feedback. We always appreciate hearing from our guests - including areas of opportunity. We do hope to...

Oceanside, United States
Reviewed 1 week ago NEW

I was there for an annual business trip. The staff were friendly and helpful. All the restaurants were very close and easy to walk to. It's not a long ride to the park or the track if there is down time. They are in the process of renovating some rooms. One of the people I was with had an arm...

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Helpful?
Thank marjoriev358
Darryl L, Director of Sales at The Saratoga Hilton, responded to this review

Thanks for your positive comments and recommendation! It sounds like you had a wonderful time with us during your business trip, and we can't wait to welcome you again soon!

Reviewed 1 week ago

The Hilton was clean and quiet. The restaurant had limited menu but the food was good. Friendly staff and prompt service. The rooms were spacious. Hotel is within walking distance of downtown Saratoga.

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Helpful?
Thank thomastW559CS
Darryl L, Director of Sales at The Saratoga Hilton, responded to this review

Thank you for the great review! We are happy to hear you enjoyed your stay, and our great location right in downtown Saratoga Springs! We greatly appreciate your feedback, and we hope you will be our guest again soon!

Reviewed 2 weeks ago via mobile

Front Desk Personnel wasn't much help at all in answering my husband's questions about a previous night stay. Rushed to get off the phone even when I still needed assistance. If you don't like your job..QUIT! Don't agree to be upfront when you can't handle a few questions.

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Helpful?
Thank Nickisha B
Darryl L, Director of Sales at The Saratoga Hilton, responded to this review

We are terribly sorry to hear about the negative impression you got during your most recent experience with our hotel. Our constant aim is to provide only the highest level of service and hospitality to our guests and we are sad that on this occasion we failed and we did not meet your expectation. We have taken your comments to...

Bronx, New York
Reviewed 2 weeks ago

The Saratoga Hilton is a poor choice for a hotel in Saratoga Springs. The hotel is dated. The rooms, though renovated, have a musty smell and the overall service & experience is poor. The staff are uncaring and not willing to go the extra mile.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Michele Q
Darryl L, Director of Sales at The Saratoga Hilton, responded to this review

We sincerely apologize for the experience you had regarding the condition of our guestrooms, and our service. We take feedback from our guests very seriously, and hotel appearance is an area that we are actively examining as we are currently renovating. We will review your experience internally to ensure that we learn from this accidental lapse of service.

Reviewed 2 weeks ago via mobile

My 3 days at this hotel were very pleasant. The staff was amazing, so friendly and courteous! And I mean everyone! The room was spacious and clean, and bed was super comfy! Water pressure was great! Close to restaurants and shopping. No complaints.

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Helpful?
Thank Dennis K
Darryl L, Director of Sales at The Saratoga Hilton, responded to this review

Thank you for the great review! We are happy to hear you enjoyed your stay, and our great location right in downtown Saratoga Springs! We greatly appreciate your feedback, and we hope you will be our guest again soon!

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Saratoga Springs, NY has been Rated One of America's Greatest Main Streets by Travel & Leisure 2012! Enjoy our Broadway address - just steps from over 50 restaurants, distinctive shops, sidewalk cafés, and thriving nightlife. Rediscover this classic upstate New York hotel and all that it has to offer. ... more   less 

Additional Information about The Saratoga Hilton

Address: 534 Broadway, Saratoga Springs, NY 12866-2209
Region: United States > New York > Saratoga Springs
Price Range: $211 - $707 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Saratoga Hilton 3*
Number of rooms: 242
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Orbitz, Booking.com, Hilton Hotels Direct, Travelocity, Hotwire, Priceline, Cancelon, getaroom.com, HotelsClick, HotelQuickly and HRS so you can book your The Saratoga Hilton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Saratoga Hilton Hotel Saratoga Springs
Hilton Saratoga Springs
Saratoga Springs Hilton
Hotel Style:
#10 Business Hotel in Saratoga Springs
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Questions & Answers

Here's what travellers have asked, with answers from The Saratoga Hilton staff and other travellers.
4 questions
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Questions? Get answers from The Saratoga Hilton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floors away from elevators seems to be best”
373valm, 17 May 2017 | Read review
“Some of the second floor rooms have a shared balcony overlooking the main drag.”
marjoriev358, 16 May 2017 | Read review
“Go to another hotel”
623MichaelP, 7 Apr 2017 | Read review
“Don't be afraid to ask for particulars. They are very accommodating!”
Lovethefoodandwine, 5 Apr 2017 | Read review
“Right now avoid the 4th of 5th floor. Its hot up there.”
W3110PLscotts, 27 Feb 2017 | Read review
5 of 5
Booking.com
US$134* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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