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The Saratoga Hilton

PricelineUS$129*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$157*
US$129*
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US$149*
US$134*
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The Saratoga Hilton
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1,204 Reviews from our TripAdvisor Community

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Showing 1,198: English reviews
New England
Reviewed 12 October 2015

I'm not sure how Hilton justifies the room rate for this hotel. Our room was not cleaned well, there was a visible layer of dust coating the furniture and fixtures. I would have forgone our early check in in order to allow for a more thorough cleaning. Overall the room was shabby and in need of refurbishing -chipped furniture, peeling...

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Helpful?
1Thank GoodCharlie
AStowe, Manager at The Saratoga Hilton, responded to this review

Dear GoodCharlie, Thank you for taking the time to tell us of your experience. I apologize that you felt your stay was not very good and was overpriced. We work hard to ensure all our guest have a wonderful stay with us. It is good to hear you found the staff warm and accommodating. Again I apologize that we did...

Queensbury, United States
Reviewed 12 October 2015

Friends and relatives have stayed at this Hilton, so when our neighbors gave us the overnight they won on an Adopt A Soldier bus trip, we really appreciated it. We went to Saratoga to celebrate my birthday and had the convenience of this overnight stay. It was fun!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Lois K
AStowe, Manager at The Saratoga Hilton, responded to this review

Thank you Lois K, It's great to hear you enjoyed your stay. Come back again and see us again soon. Best Wishes,

New York City, United States
Reviewed 11 October 2015

A very long walk from the parking lot to inside the hotel, including stairs.....the elevator does not go to the parking lot level....no doorman or bell hop to assist and the hotel is geared toward conventions/meetings, not the leisure traveler

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
2Thank Angel L
AStowe, Manager at The Saratoga Hilton, responded to this review

Dear Angel L, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. I'm sorry you missed our bellmen and the elevator in the north wing of the building that goes to the parking lot level. We will take your comments...

Reviewed 11 October 2015 via mobile

The Saratoga Hilton was amazing, again. We visit Saratoga at least once a year and love this place. The hotel rooms were spotless and the beds heavenly. The Hilton staff was friendly and attentive. You cannot find a better place to explore the beautiful downtown vibe, day or night.

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Helpful?
1Thank michael f
AStowe, Manager at The Saratoga Hilton, responded to this review

Dear michael f, Thank you for taking the time to write a review on your recent stay with us at the Saratoga Hilton. It is wonderful to see that you enjoyed your stay with us recently! I see by your comments that you were able to enjoy some of our amenities that our hotel offers such as the Sleep System...

Reviewed 10 October 2015 via mobile

Stayed here for work Mon-Fri. Can't comment on the price since I didn't pay for it. The hotel is a little dated, but it didn't really bother me. Everything was acceptable in my room although the drains drained a little slowly. The staff at the front desk was excellent. Asked them a few times for recommendations on places to eat...

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Helpful?
Thank Jason N
AStowe, Manager at The Saratoga Hilton, responded to this review

Dear Jason N, Thank you for taking the time to review our hotel. We appreciate your time and feedback on your recent stay. I am glad that you enjoyed out great down town location. Glad to hear our staff hit the mark when recommending a restaurants. I thank you again and our team hopes to see you again when you...

Buffalo, New York
Reviewed 10 October 2015 via mobile

I stayed for a night for a conference for work. I got into town and it's conveniently located downtown close to shops and restaurants. When I checked I assumed there would be a fridge but there wasn't. A nursing mom and needed to be able to store my milk- they brought one up stairs free of charge. The room itself...

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Helpful?
1Thank Sarah N
AStowe, Manager at The Saratoga Hilton, responded to this review

Dear Sarah N, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry we didn't exceed your expectations. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the...

Fairport, New York
Reviewed 4 October 2015

Stayed here for one night for a conference. The hotel is conveniently located near the center of town. It is easy to walk to nearby restaurants and shopping. The room was average size and clean. The bed was very good. The toilet room was average. For this type of property, I would have expected a little nicer room. It is...

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Helpful?
1Thank Archited2013
AStowe, Manager at The Saratoga Hilton, responded to this review

Dear Archited2013, Thank you for taking the time to share your recent stay with us on Trip Advisor. We appreciate your time and value your input. We welcome all input from our guests, we use this information to improve the operation of the hotel. Some of the items you mentioned regarding outlets etc. have been planned to address this coming...

New York, United States
Reviewed 1 October 2015

I was extremely pleased with all aspects of the hotel. The room, service, cleanliness, restaurant and accommodations all met or exceeded my expectations. The layout of the hotel was easy to access. There were several elevators and signs giving directions. The staff were all very friendly and hospitable.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Joel K
AStowe, Manager at The Saratoga Hilton, responded to this review

Dear Joel K, Thank you for your kind review of our hotel. We are happy you enjoyed your stay. Please come and visit again when your travels bring you back to Saratoga. Beat Wishes,

Albany, New York
Reviewed 29 September 2015 via mobile

I booked a room because I couldn't find anywhere else in the city. This was supposed to be a very special night that I was proposing to my lovely girlfriend. The room I booked was a suite at $324.00 per night. On arrival I noticed the facility overall is tired and in need of updating. The carpeting in the room...

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Helpful?
1Thank HungryHippo7525
AStowe, Manager at The Saratoga Hilton, responded to this review

Dear HungryHippo7525, First of all, thank you for your candid feedback of your stay with us. I apologize that we did not meet expectations and I am actively working with our housekeeping and maintenance teams to ensure our standards of cleanliness and comfort are consistently met. I am always looking for reviews to provide insight into our guest experience and...

Albany, New York
Reviewed 29 September 2015

I recently stayed at the Saratoga Hilton for a conference. The location of the hotel is the only positive comment I can make about it. You can walk to stores and restaurants which was definitely a plus. However, this hotel DESPERATELY needs a make-over. When I pulled into the parking lot, I thought my GPS was wrong as I thought...

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Helpful?
1Thank DocMulf
AStowe, Manager at The Saratoga Hilton, responded to this review

Dear DocMulf, I am sorry we were unable to provide you with the quality of amenities and service you deserved during your recent stay. We apologize for the issues in your room and will work with our maintenance and housekeeping teams to ensure this does not happen again. If you return to our area, we hope you will consider staying...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Saratoga Springs, NY has been Rated One of America's Greatest Main Streets by Travel & Leisure 2012! Enjoy our Broadway address - just steps from over 50 restaurants, distinctive shops, sidewalk cafés, and thriving nightlife. Rediscover this classic upstate New York hotel and all that it has to offer. ... more   less 

Additional Information about The Saratoga Hilton

Address: 534 Broadway, Saratoga Springs, NY 12866-2209
Region: United States > New York > Saratoga Springs
Price Range: $205 - $684 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Saratoga Hilton 3*
Number of rooms: 242
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity, Hilton Hotels Direct, Hotwire, Booking.com, Orbitz, Priceline, Cheap Tickets, Cancelon, getaroom.com, HotelsClick, HotelQuickly and HRS so you can book your The Saratoga Hilton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Saratoga Hilton Hotel Saratoga Springs
Hilton Saratoga Springs
Saratoga Springs Hilton
Hotel Style:
#10 Business Hotel in Saratoga Springs
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Questions & Answers

Here's what travellers have asked, with answers from The Saratoga Hilton staff and other travellers.
4 questions
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Questions? Get answers from The Saratoga Hilton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For a quiet room, ask for rooms not facing Broadway.”
chriscJ9178KR, 27 May 2017 | Read review
“Upper floors away from elevators seems to be best”
373valm, 17 May 2017 | Read review
“Some of the second floor rooms have a shared balcony overlooking the main drag.”
marjoriev358, 16 May 2017 | Read review
“Go to another hotel”
623MichaelP, 7 Apr 2017 | Read review
“Don't be afraid to ask for particulars. They are very accommodating!”
Lovethefoodandwine, 5 Apr 2017 | Read review
5 of 5
Priceline
US$129* /night
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Hotels.comUS$149
Booking.comUS$134
CancelonUS$157
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*Disclaimer
Prices are for 1 room, 2 adults
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