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Hilton Garden Inn Saratoga Springs

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621 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Saratoga Springs
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Showing 618: English reviews
Schenectady, New York
Reviewed 23 November 2016

The Hilton Garden Inn staff are accommodating, professional and go above and beyond to satisfy their guests. The hotel is comfortable and clean. The location is perfect. Highly recommend this hotel when you are in Saratoga

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank GlenvilleNY
General M, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Dear GlenvilleNY. We work to provide our guests with an excellent experience, and I’m happy to see we were able to achieve this for you. It was a pleasure having you with us and we hope you will continue to use our facility whenever you are in the Saratoga Springs area.

Londonderry, New Hampshire
Reviewed 14 November 2016

The Hilton Garden Inn in Saratoga always provides a great stay and a wonderful place to rest my head. This trip I learned of how close the state park was and it was such a great place for a run. And there is a butterfly habitat that I hope to visit when it's warm.

Review collected in partnership with Hilton Garden Inn
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Thank rebekahg605
General M, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Thank you for the great review of our hotel. It is always nice to read that our guests enjoyed their time with us and that the service exceeded expectations. We enjoyed your visit and welcome you back whenever you are in the Saratoga Springs area.

Moravia, United States
Reviewed 13 November 2016

Sean at the front desk was great and welcoming. Laura the asst GM was amazing and very friendly. The hotel was clean Betty our housekeeper was excellent also. The entire staff was very friendly and very helpful! Short distance from downtown and attractions. Will Definitely stay here again.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Roger A
General M, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Thank you so much for your recent stay and 5 star review of your experience at the Hilton Garden Inn Saratoga Springs! We really appreciate guest feedback and you mentioned all the aspects that we focus on for a great stay. We strive to have every guest leave as satisfied as you did. Once again, thanks for the great review...

Rochester, New York
Reviewed 13 November 2016

Stayed at the HGI Friday night for Veteran's day weekend. The front desk was very friendly and helpful. Common areas and rooms were clean. Our double room was in reasonable condition. Beds were comfortable, and the hotel was very quiet. Parking was a bit limited but not an issue. Glad to hear they are renovating rooms in 2017.

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Helpful?
Thank Leslie J
General M, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Leslie J, thank you for taking the time to share your experience with regard to your recent stay. We are delighted that you enjoyed our friendly staff. We hope to have the opportunity to welcome you again and make your future stays five stars.

Adirondacks, New York
Reviewed 9 November 2016 via mobile

I was in town for a conference. Upon arrival to the location I was greeted by the front desk man and he was very friendly and welcoming. The lobby is clean and well lighted, but beyond that, the hotel is clearly aged and worn. The elevator to my room had dirty carpets and a musty smell. The room was relatively...

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Helpful?
Thank KylersKL
Management response:

Thank you for the feedback regarding your recent stay. I'm happy to hear of your excellent arrival experience. I apologize for the challenges you experienced with your room and I'm sorry it detracted from what could have been a great experience with us. We look forward to welcoming you back in 2017 as we unveil our fully renovated guest rooms.

Great Neck, United States
Reviewed 30 October 2016

From the moment I entered, I was greeted with a friendly hello and welcome. My room was absolutely ready and clean. It was a very nice place to relax after a long day of conferences at the Saratoga Hilton. Thank you and I will return possibly for leisure time!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Cindy Z
General M, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Thank you so much, we are thrilled that you had such a great time! I know I speak for my entire team when I say that your review reaffirms why we are in this business. We take pride in providing exceptionally clean rooms. Please let us know when you are returning so that we may provide you another great stay!

Satatoga new york
Reviewed 26 October 2016

Would not stay here again. Over priced. Rooms were dirty. Shower grout was brown. Sealings cracked. Lock busted on door. Pool was an ice bath. Place smelled like an old bowling alley, stale smoke and sweaty feet. Thought the elevator was going to get stuck more than once. Stayed in better less expensive, cleaner, nicer hotels on the ocean in...

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Thank mpZ2410RT
Rochester, New York
Reviewed 26 October 2016

Nice hotel, good location. Free parking and internet. Breakfast was $10 but I did not eat at hotel. Room was clean and bed comfortable. There is a restaurant but I didn't eat there. All in all it is a nice comfortable hotel.

Review collected in partnership with Hilton Garden Inn
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Thank Squeak64
General M, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Squeak64, Thank you for providing your feedback while visiting us. We appreciate your time and feedback. We strive for five star service and we would be honored if you would give us the opportunity to host you again so we can ensure your stay is exceptional.

Gananoque, Canada
Reviewed 25 October 2016

Very nice hotel all around. We actually booked there because they still had smoking rooms .... although they won't be for long ..... but the staff were absolutely excellent bar none .... we felt very welcomed and rather than being business like they were very friendly and nice and we had a few laughs .... and were helpful in suggesting...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Heather L
General M, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Heather L, Thank you for taking the time out of your schedule to review your most recent stay with us. I am thrilled you had such a wonderful time! Thank you for recognizing our great staff. I will be sure to let them know that their hard work and efforts did not go unnoticed. Thank you again for your great...

Fair Haven, Vermont
Reviewed 24 October 2016 via mobile

My husband came over to Saratoga for our wedding anniversary this past weekend and decided to stay here. Upon checking in we were met by a extremely friendly staff member who was fast in checking us in and making sure we had everything we need. Our room was perfect & we had delicious fruit and champagne delivered to our room...

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Helpful?
Thank Kristine P
General M, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Kristine, Thank you for taking the time out of your schedule to review your most recent stay with us. I am thrilled you had such a wonderful time! Thank you for recognizing our great staff. I will be sure to let them know that their hard work and efforts did not go unnoticed. Thank you again for your great review....

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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the newly-renovated Hilton Garden Inn Saratoga Springs hotel in the beautiful historic town of Saratoga Springs, New York. This Saratoga Springs hotel is ideally located one mile from Downtown Saratoga Springs, Saratoga Race Course, Saratoga Gaming & Raceway and Saratoga Spa State Park, home to Saratoga Performing Arts Center (SPAC). Business travelers to upstate New York will also appreciate the close proximity to GlobalFoundries and many other Fortune 500 companies as well as the quick 30-minute drive to Albany International Airport. The brand-new lobby is highlighted by modern décor, cozy lounge seating with a fireplace, and the Great American Grill Restaurant where you will be able to enjoy a delicious menu for breakfast and dinner. The spacious guest rooms feature 32” flat-screen TVs with premium cable, free WiFi, and an in-room mini-fridge and microwave. Guest love to maintain their active lifestyle at the 24-hour fitness center, or they can take a relaxing swim in the heated indoor pool. The Hilton Garden Inn Saratoga Springs offers modern amenities and an ideal location to make it one of the best Saratoga Springs hotels. ... more   less 

Additional Information about Hilton Garden Inn Saratoga Springs

Address: 125 S Broadway, Saratoga Springs, NY 12866-4532
Region: United States > New York > Saratoga Springs
Price Range: $173 - $424 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Saratoga Springs 3*
Number of rooms: 112
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com, Travelocity and Orbitz so you can book your Hilton Garden Inn Saratoga Springs reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Saratoga Springs Hotel Saratoga Springs
Hilton Saratoga Springs
Saratoga Springs Hilton Garden Inn
Hotel Style:
#3 Green Hotel in Saratoga Springs
#6 Business Hotel in Saratoga Springs
#7 Romantic Hotel in Saratoga Springs
#8 Family Hotel in Saratoga Springs
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Saratoga Springs staff and other travellers.
11 questions
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Phoenixville, Pennsylvania
Pipersville, Pennsylvania
over a year ago
New York City, New York
2 months ago
NY
6 months ago
boston
6 months ago

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Questions? Get answers from Hilton Garden Inn Saratoga Springs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We liked out lower level foor”
 of 5 bubbles drregina, 17 Dec 2016 | Read review
“R00m 1 and 2 is good.”
 of 5 bubbles rayinpv, 16 Aug 2016 | Read review
“Pool is on first floor and there is strong smell of chlorine.”
 of 5 bubbles dinnervt11, 3 Aug 2016 | Read review
“it is a great property for family's with a pool and out of the main downtown area that can be loud on the weekends.”
 of 5 bubbles 483KathyB483, 25 Jul 2016 | Read review
“We stayed on the 4th floor - room 422. Close enough to the elevator but not right on top of it so you don't have to worry about hearing it.”
 of 5 bubbles 888SharonD, 4 May 2016 | Read review
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