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Hilton Garden Inn Saratoga Springs

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618 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Saratoga Springs
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Showing 615: English reviews
Colchester, United States
Reviewed 16 October 2016

Hotel was OK, a bit on the pricey side. Room was clean and comfortable but anticpated a few more ammentities. Also tehy touted a complimenatry breakfast to HHonors emmbers but charegd fro hot buffet which is bogus.

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Helpful?
Thank Robert B
Management response:

Good morning and thank you for taking the time to provide us with your feedback. Please message me directly at Kevin.hurley@whitelodging.com so we can review your reservation details and follow up with you.

Port Washington, New York
Reviewed 16 October 2016

Location was close to downtown area but far enough away to avoid parking charges and problems or crowds. Very nice touch having coffee and tea in the lobby 24 hours. Nice bathroom with good shower but would have preferred the option of a queen or king bed. Window opens - love that!

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Helpful?
Thank Rdpeso
General M, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Rdpeso, thank you for taking the time to share a detailed review of your experience! We are quite pleased to know that you enjoyed your overall stay. We appreciate your honest feedback on your stay, both positive and negative. This feedback helps us to continually improve the guest experience. It is wonderful to know that you found the staff service...

Reviewed 15 October 2016

friendly staff, large room with fridge and microwave hotel is not exceptional but satisfactory stay overall if you are in the area.good central location in the city breakfast not included small fitness room with limited equipment

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Helpful?
Thank 47sylviev
General M, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Thank you for taking the time to share your experience with regard to your recent stay. We are delighted that you enjoyed our friendly staff. We hope to have the opportunity to welcome you again and make your future stays five stars.

Harrisburg, Pennsylvania
Reviewed 15 October 2016

As I've written many times before, if you like the Hilton Garden Inn format, this is one of them. It is very predictable. I had mixed feelings about the service. The gent who checked us in was not as friendly as I like when I arrive at a hotel. On the other hand, the housekeeping manager we chatted with on...

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Helpful?
Thank clherrick
Management response:

Thank you for your feedback. We will review your arrival experience with our team as making a great first impression is something we take pride in delivering every time. I hope you give us another opportunity to provide you with a great experience on a future occasion in town.

Palisades Park, New Jersey
Reviewed 13 October 2016

Hotel itself was lovely. They need to work on the breakfast service and some beds need to be replaced. I was there for a wedding. It is a nice location also, as you are off the main part of Broadway but close enough for convenience

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Helpful?
Thank Karen G
Management response:

Thank you for your feedback regarding your recent stay with us. I'm happy to hear you appreciated the location and the overall appearance of the property. We will follow up with our team on the breakfast service as our cooked to order is often a highlight for our guests.

Slingerlands, United States
Reviewed 12 October 2016

I was very impressed by the level of care the staff took to ensuring everything went well. We stayed there for my sister's wedding at the Museum of Dance. We were given a spacious room to get ready in prior to the wedding. We were prepared a wonderful breakfast, which was put together spur of the moment. Everyone was very...

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Helpful?
Thank Jamie L
General M, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Jamie L, Thank you for taking the time out of your schedule to review your most recent stay with us. I am thrilled you had such a wonderful time! Thank you for recognizing our great staff. Thank you again for your great review. We look forward to serving you during your next stay with us.

Belvidere, New Jersey
Reviewed 8 October 2016 via mobile

Staying here for a wedding in the area. The hotel location is great for the downtown area less then a mile. Located between the downtown and the state park. We were greeted by Marshall almost every time we came into the hotel!! Smile on his face asking how we were and giving us a well wish. Holiday inn you found...

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Thank 1jenf
General M, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Thank you for your great review. We are glad that you and you enjoyed your stay and the location. We are proud of Marshall for taking good care of you. We will definitely recognize him. We appreciate your business and look forward to your return.

Itasca, Illinois
Reviewed 8 October 2016

Nice hotel in a nice area! We arrived late after several hours of traveling and were so pleased with our accommodations. The staff could not have been nicer or more friendly. We felt very welcomed. Would definitely return.

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Thank loisg653
General M, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Thank you for taking time to share such wonderful feedback from your recent stay. Service is the core of everything we do here and I thank you for taking the time to thank the staff for the level of service they provided you. I'm so glad to read you enjoyed your stay and welcome you back soon!

Johnson City, New York
Reviewed 5 October 2016

We came into town for a Sunday Wedding and it was a wonderful stay as usual. Nice area, wonderful helpful staff, clean rooms, easy early check in and they had a room ready, easy check out... Wonderful!

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Helpful?
Thank kathryna521
General M, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Thank you for the great review of our hotel. It is always nice to read that our guests enjoyed their time with us and that the service exceeded expectations. The team and I take great pride in our hotel service and I will be sure to share your review with them.

Madison, Connecticut
Reviewed 4 October 2016

This was a quick overnight as we were passing through town. Hotel was conveniently located, staff was friendly and accommodating, room was clean and well appointed. We took a nice walk into town for a coffee in the AM, then returned for breakfast at the hotel.

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Helpful?
Thank John M
General M, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Dear John M. We work to provide our guests with an excellent experience, and I’m happy to see we were able to achieve this for you. It was a pleasure having you with us and we hope you will continue to use our facility whenever you are in the Saratoga Springs area.

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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the newly-renovated Hilton Garden Inn Saratoga Springs hotel in the beautiful historic town of Saratoga Springs, New York. This Saratoga Springs hotel is ideally located one mile from Downtown Saratoga Springs, Saratoga Race Course, Saratoga Gaming & Raceway and Saratoga Spa State Park, home to Saratoga Performing Arts Center (SPAC). Business travelers to upstate New York will also appreciate the close proximity to GlobalFoundries and many other Fortune 500 companies as well as the quick 30-minute drive to Albany International Airport. The brand-new lobby is highlighted by modern décor, cozy lounge seating with a fireplace, and the Great American Grill Restaurant where you will be able to enjoy a delicious menu for breakfast and dinner. The spacious guest rooms feature 32” flat-screen TVs with premium cable, free WiFi, and an in-room mini-fridge and microwave. Guest love to maintain their active lifestyle at the 24-hour fitness center, or they can take a relaxing swim in the heated indoor pool. The Hilton Garden Inn Saratoga Springs offers modern amenities and an ideal location to make it one of the best Saratoga Springs hotels. ... more   less 

Additional Information about Hilton Garden Inn Saratoga Springs

Address: 125 S Broadway, Saratoga Springs, NY 12866-4532
Region: United States > New York > Saratoga Springs
Price Range: $186 - $335 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Saratoga Springs 3*
Number of rooms: 112
Reservation Options:
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Also Known As:
Hilton Garden Inn Saratoga Springs Hotel Saratoga Springs
Hilton Saratoga Springs
Saratoga Springs Hilton Garden Inn
Hotel Style:
#3 Green Hotel in Saratoga Springs
#6 Business Hotel in Saratoga Springs
#7 Romantic Hotel in Saratoga Springs
#8 Family Hotel in Saratoga Springs
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Saratoga Springs staff and other travellers.
11 questions
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Phoenixville, Pennsylvania
Pipersville, Pennsylvania
over a year ago
27 days ago
NY
4 months ago
boston
5 months ago

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Questions? Get answers from Hilton Garden Inn Saratoga Springs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“R00m 1 and 2 is good.”
 of 5 bubbles rayinpv, 16 Aug 2016 | Read review
“Pool is on first floor and there is strong smell of chlorine.”
 of 5 bubbles dinnervt11, 3 Aug 2016 | Read review
“it is a great property for family's with a pool and out of the main downtown area that can be loud on the weekends.”
 of 5 bubbles 483KathyB483, 25 Jul 2016 | Read review
“We stayed on the 4th floor - room 422. Close enough to the elevator but not right on top of it so you don't have to worry about hearing it.”
 of 5 bubbles 888SharonD, 4 May 2016 | Read review
“I was on the top floor at the end of a corridor (far from elevator/ice machine) and it was very quiet.”
 of 5 bubbles ninasaurus, 27 Jan 2016 | Read review
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