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This is the worst hotel experience I’ve had in a while. The staff did their best to accommodate against all odds. Smells like chlorine and cigarettes. No room service. No wine. No bottle opener. No comforter on the bed. Transparent curtains. Weird sounds. Dingy.More
Thank Jillian A
Response from Shashin G, Manager at Ramada Staten IslandResponded 1 week ago
Thank you Jillian and I'm extremely sorry for such inconvenience and bad service. Our goal is to make you happy and I apologize to you that we failed to do this.
Thank you for acknowledging our staff and their efforts. I hope you will give...More
This was a great stay, on September 18/19. The room was clean, comfortable, everything perfectly working, good hot & cold breakfast, and staff all smiles. Most of all, I forgot to bring my Apple iPhone fitting to charge the battery, and the receptionist gentleman was...More
Rooms were not as cleaned, stains , roof on restroom was tearing apart, mold in the showers, noisy at 4 am , musiC was loudly playing in the am i think it was the employees, moaning noises could be heard in between the rooms, very...More
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This place was awful. I stayed for the SI Half marathon and I wasn't sure I was going to make it through the night. The location is super shady, the room smelled like cigarettes and it was noisy. BEWARE