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Hilton Garden Inn New York/Staten Island

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Hilton Garden Inn New York\/Staten Island
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1,036 Reviews from our TripAdvisor Community

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Showing 1,020: English reviews
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Syracuse
Reviewed yesterday NEW

This is an excellent hotel with exceptional staff, great food, and fine clean accommodations. There is wonderful artwork throughout the property. The view is amazing from the rooms. The setting is in the middle of a forest.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank E4551BGdanielw
Las Vegas, Nevada
HOTEL’S FAVOURITE REVIEW
Reviewed 10 September 2016

As always when visiting New York my wife and I stay at our home away from home 'The Hilton Garden' On Staten Island.. As always this establishment is welcoming, clean, the food is very good the free shuttle to the Staten Island ferry is perfect.. The staff is always welcoming helpful and understanding!

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Helpful?
Thank Cherie718
About Hotel's Favourite Review
Kimberly P, Manager at Hilton Garden Inn New York/Staten Island, responded to this review

Dear Cherie718, Thank you for you wonderful and glowing review! We are so happy to hear that we are your home away from home for you and your wife. We can't wait until the next time you are here with us.

Bradenton, Florida
Reviewed 2 days ago NEW

Oustanding hotel. The staff is exceptional from desk agents to housekeeping. All friendly, courteous and respectful. HIghly recommend a stay at this lovely hotel. Lorenzos also an asset for breakfast and dinner.

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Helpful?
Thank charlene f
Atlantic Highlands, United States
Reviewed 3 days ago NEW

I attended a fundraiser at this hotel. From the time I checked in, until the time we checked out, everything was above and beyond what I expected. The rooftop venue was beautiful with the fire pits and the food was amazing! Would definitely recommend this hotel.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank dinat546
New York, United States
Reviewed 1 week ago

Great stay overall even in the winter. Very helpful staff and Lorenzo to eat in was wonderful. There is a chocolate factory with in walking distance for some fantastic chocolate. Name of the place is Superior Chocolate factory.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank lisabA7405DH
Kimberly P, Manager at Hilton Garden Inn New York/Staten Island, responded to this review

Dear lisabA7405DH, Thank you for your wonderful review. We are so glad to hear that you enjoyed your hotel accommodations with us and that you were able to have a fabulous meal as well in the restaurant. We also do agree that Superior Chocolate is fantastic as well and great that it is in walking distance from us.

Berwick, Pennsylvania
Reviewed 1 week ago

The Hilton Garden Inn is a comfortable hotel but it ranks average in my book. The rooms were inviting and appeared to be clean, however I did notice a red ant in my bathroom on the vanity. The gym area was small and the chlorine smell coming from the pool was a bit overwhelming. When I return to the Staten...

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Helpful?
Thank Shawn D
Kimberly P, Manager at Hilton Garden Inn New York/Staten Island, responded to this review

Dear Shawn D, Thank you for your review, we want to apologize to you that the stay wasn't up to standards. Our management team will be looking into the issues that you stated in your review, so we can correct it for the future. Even thought you said what you said about coming back we hope you will give us...

staten island, United States
Reviewed 2 weeks ago

Beautiful hotel, wonderful staff but I was too tired to enjoy my short stay after a special event. I will go back another time to relax and use some of the great amenities of the hotel (restaurant, pool and bar).

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 411pamelaa
Kimberly P, Manager at Hilton Garden Inn New York/Staten Island, responded to this review

Dear 411pamelaa, Thank you for you great review. Event though it was a short one we do appericate any and all reviews. We are so glad to hear that you have attentions on coming back to the property to stay over with us and enjoy all the other amenities out hotel has to offer.

New York City, New York
Reviewed 2 weeks ago via mobile

A pleasant hotel We visited for t a funeral so it wasn't fun. But the staff were great , Rooms were clean spacious and comfortable. Had some nice meals at the Resturant and the pantry was handy for late after hours food.

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Helpful?
Thank snnop
Kimberly P, Manager at Hilton Garden Inn New York/Staten Island, responded to this review

Dear snnop, Thank you for your great review about the hotel and stay with us. We want to apologize to hear about your lose for you and your family. We hope if your ever in Staten Island again and need to stay with us it is on a more joyous occasion.

Pittsburgh, United States
Reviewed 2 weeks ago

I stayed here and partied here to celebrate Aunt Helen's 80th. Everything was done with care and excellence. Thanks to the entire Hilton Garden Inn staff. The room was nice, the bed comfy and all was very clean. Free coffee Sunday morning in the lobby was apprciated since I was anxious to start my long drive home as early as...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank C6606TSwilliamw
Kimberly P, Manager at Hilton Garden Inn New York/Staten Island, responded to this review

Dear C6606TSwilliamw, Thank you for the wonderful review. We are so happy to hear that everything went so well with your Aunt Helen's 80th Birthday. We also are glad to hear that your stay with us was a comfortable one and you got a goods nights rest after the party. We hope you have more stays and parties with us...

/a
Reviewed 3 weeks ago

Hotel need modern furniture and new a/c system-air smells Stail and you inhaling this every night!Bethroom is not clean and shower is working half way,i.e. water is sparing at you as a one from fire truck.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 754oksanah
Kimberly P, Manager at Hilton Garden Inn New York/Staten Island, responded to this review

Dear 754oksanah, Thank you for your review, we always appreciate when guests let us know when they stay wasn't up to satisfaction. We want to first apologize for the issues you faced while staying with us. We will definitely be looking into these items and fixing them for our future guests that stay with us. We hope you are one...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting

Additional Information about Hilton Garden Inn New York/Staten Island

Address: 1100 South Avenue, Staten Island, NY 10314
Region: United States > New York > Staten Island
Price Range: $187 - $333 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn New York/Staten Island 3*
Number of rooms: 198
Reservation Options:
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Also Known As:
Hilton Garden Inn New York/Staten Island Hotel Staten Island
Hilton Staten Island
Staten Island Hilton Garden Inn
New York City Hilton
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn New York/Staten Island staff and other travellers.
25 questions
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Questions? Get answers from Hilton Garden Inn New York/Staten Island staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All Room are good”
 of 5 bubbles charlesp368, 15 Jan 2017 | Read review
“Front of the hotel is the quietest”
 of 5 bubbles CarlMarx, 15 Jan 2017 | Read review
“If you like quiet, try room 641.”
 of 5 bubbles airpizz6, 18 Dec 2016 | Read review
“Room 601 is directly below the loud venue - suggest a lower floor or someone else on the floor”
 of 5 bubbles coastalsuz, 7 Nov 2016 | Read review
“Make sure you are in a quiet room”
 of 5 bubbles mrush90677, 1 Nov 2016 | Read review
5 of 5