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Hilton Garden Inn New York/Staten Island

1,208 reviews
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Traveller (88)
Room & Suite (209)
Dining (18)
Overview
  • Excellent54%
  • Very good23%
  • Average11%
  • Poor7%
  • Terrible5%
Travellers talk about
“front desk”(150 reviews)
“cocktail hour”(15 reviews)
“newark airport”(49 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn New York/Staten Island
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,208)Write a Review
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635
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1 - 5 of 1,190 reviews
Reviewed 1 week ago

Conference and business meeting rooms were excellent. Friendly and very helpful staff. Slept well despite hotel being sold out and busy. Food service was excellent in business meetings but ordering lunch in the dining room seemed like kitchen was unprepared for guest volume. Restrictive evening-only...More

Review collected in partnership with Hilton Garden Inn
Thank 733diannek
Response from Kimberly P, General Manager at Hilton Garden Inn New York/Staten IslandResponded 4 days ago

Greetings, Thank you for taking the time to share your feedback with us. We're pleased to see that you found portions of your stay pleasing, but we also see your other comments and would certainly like to have the opportunity to grow and learn. Would...More

Hotel's Favourite
Reviewed 4 January 2018 via mobile

A little off the beaten path but a nice place. No breakfast included. Does have a restaurant on property. Room was very nice and comfortable. Will stay here again. Staff was friendly and courteous. Lobby was friendly and inviting and warm.

Thank Diane S
Response from Kimberly P, General Manager at Hilton Garden Inn New York/Staten IslandResponded 5 January 2018

Dear Diane S, Thank you for your wonderful review. We are so happy to hear that you that you enjoyed your stay with us as well as our on site restaurant. We hope to have you stay with us again!

Reviewed 1 week ago

We had a 10-day stay for business. Missed two critical calls for Staten Island hospital due to abysmally slow Internet / Wireless Connectivity. AT&T and HHONORS connections were per OOKLA Speedtest less than 1Mbps (yes, one!) As a Diamond member business my room was near...More

Review collected in partnership with Hilton Garden Inn
Thank Theodore N
Response from Kimberly P, General Manager at Hilton Garden Inn New York/Staten IslandResponded 4 days ago

Greetings Theodore N, Thank you for taking the time to share your feedback with us. Would you kindly private message us with your contact information as we would like to find out a few more details about your experience. Again, thank you for staying with...More

Reviewed 1 week ago

Great location and as a HH Gold member this was one of the best kept and run HGI's I've stayed at. Shuttle staff (Joe & Mike) were extremely helpful and friendly and it seemed like they really enjoyed working for this HGI.More

Review collected in partnership with Hilton Garden Inn
Thank Rick G
Response from Kimberly P, General Manager at Hilton Garden Inn New York/Staten IslandResponded 4 days ago

Greetings Rick G, Thank you very much for your great review - we are so glad you enjoyed your stay with us. We take pride in our staff and our hotel. We will relay your great review to our shuttle staff. Thank you for staying...More

Reviewed 2 weeks ago

We traveled to Staten Island for a family member’s 60th birthday party. We decided to spend the night at Hilton Garden Hotel and our stay was very pleasant. The service was great. Breakfast in the hotel offered omelets (my favorite). The waitress there was very...More

Review collected in partnership with Hilton Garden Inn
Thank NORMA R
Response from Kimberly P, General Manager at Hilton Garden Inn New York/Staten IslandResponded 4 days ago

Greetings Norma R, Thank you very much for your kind words - we are so glad you enjoyed your stay with us. We will relay your great review to our restaurant staff. Thank you for staying with us and we hope you'll be back soon!

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123456238
About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Free Parking
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$141 - US$253 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$141 - US$253 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (88)
Room & Suite (209)
Dining (18)
Pool & Beach (9)
Amenities (102)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
francines854
29 October 2017|
AnswerShow all 3 answers
Response from bestbites26 | Reviewed this property |
No. The shuttle service is only to Newark airport.
0
Votes
HampshireJudy
19 July 2017|
AnswerShow all 2 answers
Response from David J | Reviewed this property |
If you are leaving from this Hotel then the Fair for an Uber/Lyft or Taxi will likely be between $60 and $75 USD. I am not aware of any other shuttle service from this hotel that will get you there.
0
Votes
HampshireJudy
19 July 2017|
AnswerShow all 4 answers
Response from Nanesh N | Reviewed this property |
Sorry can't help you out, renting always a vehicle.
0
Votes
Google Translation
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12345610
Room Tips
"Definitely a corner room where it's nice and quiet"
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"I am in 204. I can hear the Loud music from the bar. Suggest floor 3 and up"
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"We were on the sixth floor and it was very quiet until a party was held in the suite across from my room one..."
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"higher floors are quieter"
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