We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Seriously how can a hotel say they have a shuttle to the ferry when in all actuality THEY DON'T. I feel as though we should be reimbursed for all the parking fees we have had to pay because of this false advertising. The lobby is...More
This hotel was amazing. I stayed here with my family and HIGHLY recommend it. The location is only 20 min from the staten island ferry and 5 min to major shopping centers. The hotel is EXTREMELY clean and the beds are to die for. The...More
Thank Justin H
Response from AnneC4924, Director of Sales at Staten Island New York HotelResponded 1 week ago
Thank you so much for the kind words about our hotel. We pride ourselves on our customer service and are always happy to hear from happy guests. We are glad that you enjoyed the amenities of our hotel, and hope you will come back and...More
What can I say other than WOW!!!!!!!! From check in to check out everything was easy breezy. Staff is who makes the business boom and they were the BEST! Special mention to Victorya (Front Desk/Restaurant) always smiling and very interactive. Kasim the breakfast chef always...More
Husband & I decided to adventure out & have some fun. I booked this hotel based on the description given on Travelocity. It stated that there was a guest shuttle available to the ferry. However, when we checked in we were told it was out...More
Beware of this hotel. My wife and kids stayed here for 10 days. I researched ahead of time and they said they have a shuttle that runs to the ferry terminal...well it turns out there is no shuttle!!! Very dishonest to advertise you do and...More
Thank Jeff N
Response from Todd C, General Manager at Staten Island New York HotelResponded 2 weeks ago
Jeff - Thank you for your feedback. We truly apologize we failed to meet all of your expectations during your trip to Staten Island. While we do have a shuttle for our guests, it has been out of service for the greater part of 2...More
Across the harbor from New York City, Staten Island offers a great adventure as guests can visit several parks, diverse neighborhoods and cultural attractions. At the center of all this excitement is the Staten ...MoreIsland Hotel. Less
Hotel class
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Star rating provided by Expedia.
Hotel Amenities
HOTEL FEATURES
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Air Conditioning
Breakfast Available
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Refrigerator in room
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Star rating provided by Expedia.
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
100
Price range
US$139 - US$211 (Based on Average Rates for a Standard Room)
Formerly known as
Holiday Inn Express Staten Island West
Location
United States > New York > Staten Island
Hotel class
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Star rating provided by Expedia.
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
100
Price range
US$139 - US$211 (Based on Average Rates for a Standard Room)
The only people who can answer that question would be Marriott reservations or the hotel itself. I suggest you find the Marriott 800 number and call them. I would also assume that the hotel itself could answer your... More
The only people who can answer that question would be Marriott reservations or the hotel itself. I suggest you find the Marriott 800 number and call them. I would also assume that the hotel itself could answer your questions. I would suggest that since you have their number you call them again and ask.
Response from Rugbygirl66 | Reviewed this property |
yes it is but you have to book in advance. We found it easier just to get a bus back from the ferry terminal. Very cheap and the drivers are very helpful and will show you where to get off which is a couple of minutes walk... More
yes it is but you have to book in advance. We found it easier just to get a bus back from the ferry terminal. Very cheap and the drivers are very helpful and will show you where to get off which is a couple of minutes walk from the hotel. the buses run much later than the shuttle and are regular
Response from Rugbygirl66 | Reviewed this property |
it serves the 3 hotels on the site and runs to and from the ferry terminal. it only runs about once an hour and you have to book at the hotel reception in advance as seats are limited. We used it a couple of times but found... More
it serves the 3 hotels on the site and runs to and from the ferry terminal. it only runs about once an hour and you have to book at the hotel reception in advance as seats are limited. We used it a couple of times but found it easier to use the local buses as they run much more frequently.
