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Crowne Plaza, Suffern

434 reviews
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Traveller (83)
Room & Suite (72)
Dining (4)
Overview
  • Excellent49%
  • Very good36%
  • Average9%
  • Poor2%
  • Terrible4%
Travellers talk about
“koi lounge”(7 reviews)
“woodbury commons”(10 reviews)
“front desk”(54 reviews)
Free Wifi
Free Parking
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
3.5 Star Hotel
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Offers from Crowne Plaza, Suffern
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Reviews (434)Write a Review
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All reviewskoi loungewoodbury commonsfront deskbreakfast buffetbusiness tripbeautiful lobbynice hotelholiday innlobby arearooms are modernminute drivewest pointhotel restaurantfirst floorthis past weekendbed was very comfortableking room
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1 - 5 of 404 reviews
Hotel's Favourite
Reviewed 2 weeks ago

Great hotel. Very modern and nice. Spacious room. We were entitled to a free upgrade to an amazing suite with separate sleeping and lounging areas. This hotel is part of IHG which seems to have a great rewards program. I'm not exactly sure why we...More

Thank TREK39
Response from Bob W, General Manager at Crowne Plaza, SuffernResponded 1 week ago

Dear Valued Guest, WOW! Thank you! Thank you for the 5 stars and great comments. We all appreciate it and look forward to your return visits. Bob Wilson General Manager

Reviewed 4 weeks ago via mobile

The Rooms were average. Lobby is very pretty. Breakfast was included for only $1 extra but ended at 10am and we missed it. Staff was friendly and accommodating. Elevator is freezing cold for some reason.

Thank Maria M
Response from Bob W, General Manager at Crowne Plaza, SuffernResponded 3 weeks ago

Dear Maria M, Thank you for the 4 stars! We all appreciate it and look forward to your return visits. Bob Wilson General Manager

Reviewed 25 December 2017 via mobile

Clean and functional, it is a predominantly used for business & retreats. Hotel has rooms from ground floor up to level 3 and since there are multiple entrances you have easy access to the carpark whichever side you stay. Location is great if you are...More

Thank LinusKoh
Response from Bob W, General Manager at Crowne Plaza, SuffernResponded 2 January 2018

Dear LinusKoh, Thank you for the 4 stars! We all appreciate it and look forward to your return visits. Bob Wilson General Manager

Reviewed 25 December 2017 via mobile

The Crowne Plaza Sufferin is a renovated low rise hotel with a large lobby decorated with a lot of a greenery. Nice restaurant and bar in the lobby. Room are nice, clean and a decent size. A Good choice in the area.

Thank frugalarnie
Response from Bob W, General Manager at Crowne Plaza, SuffernResponded 2 January 2018

Dear frugalarnie, Thank you for the 4 stars! We all appreciate it and look forward to your return visits. Bob Wilson General Manager

Reviewed 28 November 2017

We’ve been staying here often over more than a decade and have been through many renovations and changes of ownership. We’ve tried other nearby hotels but always come back to the Crowne Plaza. This trip we noticed something new. On the morning of our arrival...More

Thank choice9
Response from Bob W, General Manager at Crowne Plaza, SuffernResponded 29 November 2017

Dear Valued Guest, WOW! THANK YOU! We are all so pleased that we exceeded all of your expectations! We all love our hotel and our guests and it reflects everywhere through out the hotel. We all thank you and look forward to your return visits....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Self-Serve Laundry
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$111 - US$159 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$111 - US$159 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (83)
Room & Suite (72)
Dining (4)
Business Centre & Event Rooms (10)
Questions & Answers
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Joanna S
21 July 2017|
AnswerShow all 2 answers
Response from Leslie J | Reviewed this property |
The hotel has a shuttle service; however, I don't know all areas to which service is provided. Best bet is to call the hotel directly and inquire. Also, recommend Uber. I would not recommend car rental for driving into... More
0
Votes
Joanna S
21 July 2017|
AnswerShow all 2 answers
Response from HollyY24 | Reviewed this property |
It's about 45 minutes to Manhattan; you can certainly take an Uber. Do you have the address for the Jehovah's Witness headquarters ?
0
Votes
Leonid5
4 December 2016|
AnswerShow all 8 answers
Response from jonfour78 | Reviewed this property |
you may want to call them.
1
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123
Room Tips
"Accessibility rooms are near the lobby, restaurant and handicapped parking area. Corridors are away from the..."
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"Get the outside rooms in the newest addition. The others face the empty lobby."
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"Do not let them put you in an interior facing room, request an outside view!"
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"Don't get a room with a lobby view on the first floor. The after parties for the weddings were loud and..."
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