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Aloft Syracuse Inner Harbor

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Traveller (96)
Room & Suite (22)
Dining (3)
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Overview
  • Excellent48%
  • Very good34%
  • Average11%
  • Poor3%
  • Terrible4%
Travellers talk about
“destiny usa”(21 reviews)
“modern design”(5 reviews)
“furry friends”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Airport Transportation
3 Star Hotel
All hotel details
Additional information
Offers from Aloft Syracuse Inner Harbor
Special Offer: Book Early and Save
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Offers from Aloft Syracuse Inner Harbor
Special Offer: Book Early and Save
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (162)
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160 results
Traveller rating
74
54
18
6
8
Traveller type
Time of year
LanguageEnglish
74
54
18
6
8
Show reviews that mention
All reviewsdestiny usamodern designfurry friendshang out with friendsload unloadfriendly reception staffcook makesschool busfree parking across the streetcool vibeegg sandwichcafe stylefree parking lotwater main breakgreat bathroomcounter space in the bathroomsmaller room
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1 - 5 of 160 reviews
Reviewed 4 days ago

Woke up at 5am , turned on shower, water ran for about 20 minutes and no HOT water. Called front desk, was told that “we have been experiencing this issue for weeks and we know about this issue” REALLY??? She also mentioned that the technician...More

Thank David G
Response from GraceFrame, Manager at Aloft Syracuse Inner HarborResponded 3 days ago

Hello David G, Thank you for choosing to stay with us on your recent trip to the area and for taking the time to share your experience with us. I would like to express our sincere apologies for the unacceptable issues you encountered during your...More

Hotel's Favourite
Reviewed 17 March 2018

I tend to pick my hotels based on different things: Affordability, Proximity to close restaurants/nightlife, TripAdvisor reviews, and Free Parking. The overall look and feel of a hotel is just a plus...so get ready to eat your cake! This hotel is just a creative persons...More

1  Thank robromansvoice
Response from GraceFrame, Manager at Aloft Syracuse Inner HarborResponded 19 March 2018

Hello Robromansvoice, Wow! Thank you so much for taking the time to write such an in depth, informative review! We love to welcome our guests to our eclectic property - we celebrate having so many events for our guests and the locals to enjoy, such...More

Reviewed 1 week ago via mobile

Now, I’m not a big fan of the Aloft brand but for the money, it’s not bad. The hotel is kinda in a remote location but they do have a complimentary shuttle service. Great driver too! Shout out to Walter!! This brand will not be...More

Thank blackbearMiami
Response from GraceFrame, Manager at Aloft Syracuse Inner HarborResponded 3 days ago

Hello blackbearMiami! Thank you for choosing to stay with us and for taking the time to provide your valuable feedback! We are so happy to hear that you enjoyed your stay, and I will be sure to pass on your compliments to our shuttle driver,...More

Reviewed 13 May 2018 via mobile

As a current guest my experience was less than stellar. With the exception of Travis and Eric who are incredibly kind, warm and helpful however the other members of hospitality were less than hospitable. The room accommodations are NOT what we paid for as we...More

Thank Allie M
Response from GraceFrame, Manager at Aloft Syracuse Inner HarborResponded 15 May 2018

Hello Allie M, Thank you for choosing to stay with us during your recent trip to the area. While we do our best to meet all of our guests needs, unfortunately it appears we have fallen short of this goal during your recent stay with...More

Reviewed 12 May 2018 via mobile

We had a very nice time there, clean place, people on front desk are very attentive, free and very accessible parking lot, and is very close to everything. We can even walk to a great mall, downtown and Onondaga Lake...More

Thank Milene C
Response from GraceFrame, Manager at Aloft Syracuse Inner HarborResponded 13 May 2018

Hello Milene, Thank you for choosing to stay with us & for taking the time to share your feedback about your stay! I am so happy to hear you enjoyed your stay and found our staff to be helpful and friendly. I'm also glad that...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Shuttle Bus Service
Free Parking
Airport Transportation
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Dry Cleaning
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$132 - US$221 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$132 - US$221 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (96)
Room & Suite (22)
Dining (3)
Pool & Beach (3)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Lee B
8 March 2018|
AnswerShow all 5 answers
Response from 882dawne | Reviewed this property |
The parking is separate from the immediate grounds; however, it is maintained by security. I felt secure in this location and would highly recommend.
0
Votes
Pinneapple
30 June 2017|
AnswerShow all 4 answers
Response from OpenBoxReviews | Reviewed this property |
Just stayed there with my 60 pound jack in the box and my 30 pound russell mix and they welcomed us without issue. No extra fee for pets and they even had dog bones in the lobby and dog dishes you could use in your room. My... More
0
Votes
travelingbuddy034
14 May 2017|
AnswerShow all 6 answers
Response from GraceFrame | Property representative |
All hotels in New York state are required to be non-smoking as of 2016. We have no smoking rooms, however, we do have a convenient outdoor smoking area, should you choose to utilize it.
0
Votes
Room Tips
"pick the view of the harbour, otherwise you'll have a view of the school buses."
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"Some rooms on the first floor face a bus parking lot."
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"The bed in rooms ending _16 is visible from elevator landings."
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"Rooms with a water view are the best"
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