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All reviewsevening receptiondestiny usapedestrian bridgemade to order breakfastbeautiful hotelchips and salsathe complimentary happy hourpullout bedlocated close to downtownmanagers receptionseparate living roompool was heatedgrilled cheesegirls shopping weekendsliding doorcorner suitelargest mall
Our room was a suite which worked out great for 3 buddies driving through and checking out Destiny Mall - rooms very big and clean and comfortable - loved it - the free drinks and appys in the evening was a bonus - so good...More
This was my first stay at this location, and I'm happy that I chose it. My family and I were visiting the Destiny USA mall and this hotel was right in the neighborhood. The hotel is brand new, and it actually smelled brand new. This...More
2 Thank JamesBishop52
Response from Andrew M, Front Office Manager at Embassy Suites by Hilton Syracuse Destiny USAResponded 6 April 2018
I want to thank you for sharing your recent experience with us. I am thrilled to hear that you found our property to be very clean and convenient for your needs. Our complimentary cooked to order breakfast is a guest favorite and we...More
We had a great stay here.We we're in town for a State High school meet. Quiet clean room. Enjoyed walking over to Destiny Mall via the enclosed bridge. Staff was wonderful. Breakfast buffet was excellent and we had a wonderful bartender she was fantastic. We...More
Great location, clean and good for the most part. We stayed 3 nights and I would definitely stay there again. We stayed Saturday, Sunday and Monday; and let me tell you, being across the street from Destiny USA there were a lot of kids! They...More
Thank brad w
Response from Andrew M, Front Office Manager at Embassy Suites by Hilton Syracuse Destiny USAResponded 1 week ago
Dear brad w,
Thank you for sharing your experience and feedback with us based on your recent stay here. I want to apologize for the explanation that you received in regards to serving bacon on the weekends. I will certainly address this with the breakfast...More
The business trip was amazing being treated so well and making the trip the best possible. Having this hotel next to the mall was a nice added touch. Rooms are well designed and decorated. Thank you, Looking forward to another stayMore
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Response from Andrew M, Front Office Manager at Embassy Suites by Hilton Syracuse Destiny USAResponded 2 weeks ago
Thank you for sharing your recent visit with us via Trip Advisor. We are thrilled that you had an amazing time with us as we strive to provide excellent service to all of our guests. We thank you for choosing us and we...More
Response from KevinVarr | Property representative |
Good Morning ImrenM! Looks like some of our Trip Advisor friends have already responded. If there is a specific area of the hotel that you would like to see a picture of that is not posted online please let me know and I... More
Good Morning ImrenM! Looks like some of our Trip Advisor friends have already responded. If there is a specific area of the hotel that you would like to see a picture of that is not posted online please let me know and I will try to get it for you.