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Red Roof Inn Syracuse

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Red Roof Inn Syracuse
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420 Reviews from our TripAdvisor Community

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Showing 403: English reviews
Bozeman, Montana
Reviewed 1 week ago NEW

True, this hotel could have been lighted better on the outside, and it, on first glance, didn't look all sparkly and up-to-date on the exterior, but it was FABULOUS on the inside, and that's what counts, isn't it? It isn't as if you're going to stay OUTSIDE for the night. And, as far as families with children are concerned, are...

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Helpful?
Thank Rebecca S
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

Thank you so much for the Wonderful Review of our Property in Syracuse. Comments like yours are like a breath of fresh air for our staff. It serves as a great compliment to them, to know that their hard work is appreciated. I will be sure to post your review for them to see. We look forward to your next...

Saratoga Springs, New York
Reviewed 1 week ago

The motel is located right next to Route 90 so you can hear the trucks rolling down the highway late into the night. The parking lot is poorly lit and had a large dumpster in the middle of it when I visited for construction purposes. Didn't seem totally safe. Not recommended for families. The front desk clerk was pleasant. The...

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Helpful?
Thank Sanders2017
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

I am very disappointed to hear that you experienced some issues during your recent stay with us. They try to build our inns close to the interstates for convenience. However, I don't think that the noise is ever really taken into consideration. As for the dumpster, we were under some minor construction. We were making some improvements to the inns...

Reviewed 2 weeks ago

This hotel is fairly average. We stayed 3 nights. The heater was extremely loud. Not tremendously clean; ie: someone used some powder and there was powder dust behind the bathroom door, underneath bed was open so you can store stuff under there, but it was FILTHY.(Found $.15 under there, a lid, a wrapper, etc). Soda vending machines take cards, so...

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Helpful?
Thank Emily A
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

Thank you for your feedback on your recent stay. I'm disappointed to hear that your room was not properly cleaned prior to your arrival. I can assure you that this is not the norm for us, and it will be addressed with our staff. However, I am glad that you enjoyed our new Serta Bedding Package. It has been an...

Reviewed 2 weeks ago via mobile

We live in Syracuse and stayed here because of a water main break. Carrier Circle is not a great place to stay so I was a little hesitant to book. No water at home and a pet-friendly policy made up my mind. The motel was clean, checking in and out was really easy and the location was VERY convenient for...

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Helpful?
Thank Lisa R
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

It is great to hear that you enjoyed your recent stay with us in Syracuse. All Red Roof Inns are pet friendly, so you really should keep that in mind when you travel with your four legged friends. We are pleased that you chose us when you needed a place to get away, and we do hope that you will...

Jackson, Wyoming
Reviewed 4 weeks ago

Budget Priced / Clean / Easy Access Off I 90 or I 81 . O.K. for a One Night Stop . Basic Amenities Provided. Nice Desk in the Superior King Room. T.V. Channel Selections Not the Best. " Dogs Stay Free "

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Helpful?
Thank Michael S
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

We are pleased to learn that you enjoyed your stay recent stay with us. We always Welcome your four-legged family members to stay with us. We also have a frequent stay program that you might be interested in joining during your next visit with us. We hope to see your soon.

London
Reviewed 4 weeks ago

Quick one night stay whilst passing through. Room was clean and lovely and warm. Can't complain about anything really. We were up and out early the next day. Staff that were there in the morning were friendlier than the one that checked us in You must eat dinner at Joeys over the road.... very nice.

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Helpful?
Thank zoe1978
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

We always appreciate hearing from our guests. It allows us to know when we are running smoothly, and when we need to make some adjustments. I will be sure that share your feedback with the rest of my staff. We do hope that you will visit us again soon.

Reviewed 31 October 2016

Spent two nights there this past weekend and I am very impressed with the level of service we received,room was clean and the staff was very polite.I loved that this is a pet friendly hotel and enjoyed seeing the dogs there.Will definitely stay again :)

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Thank Jon M
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

We are delighted to hear such a nice review, in regards to your recent stay with us in Syracuse. At Red Roof Inns, we realize that pets are an intricate party of the family. So, we do Welcome them at all of our inns, while providing clean and comfortable rooms, and excellent service We are happy that you experienced just...

Melbourne, Australia
Reviewed 27 October 2016

Right off the interstate with absolutely no noise in the room. Very cheap for what was provided so great value for money. Great staff, very polite & engaged. Very clean room and safe was provided for our use should we need it.

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Thank KirstieG1646
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

We are very happy that you enjoyed your recent stay with us in the Syracuse area. We believe that our clean rooms, reasonable rates, and excellent service are the foundation to our business. We strive to meet our guests needs, and it appears that we did just that for you. We do hope that you will visit us again real...

Reviewed 26 October 2016 via mobile

The room was clean, linens and towels replaced daily. A good value for the money. Plenty of parking almost right at the door. I looked at a few hotels in the area and this one offered the best value for my budget. I would recommend them.

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Thank Tony O
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

We really enjoy receiving feedback like yours from our guests. We strive to provide clean and comfortable rooms at a reasonable price. It appears that we were able to accomplish that for you during your stay. I will be sure to share your feedback with our staff. It serves as a reminder that their hard work is appreciated. We look...

Chesterfield, MO
Reviewed 17 October 2016

Just off Carrier Circle, this is kind of a desolate area, and it is difficult to find the entrance since what appears to be the entrance really isn’t (Hint, find the Red Roof sign and turn AT THE SIGN). Quick and easy checkin, I had a free night and that was not a problem. They actually remembered my free water...

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Helpful?
Thank jjctraveler
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

Thank you for your wonderful feedback on your recent stay with us. We always enjoy having our repeat Redicard guests visit us while they are in the area. We strive to make sure that each and every guest has a pleasant stay during their time in Syracuse. We look forward to seeing you again soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Syracuse is the commercial and cultural hub of central New York State, and Red Roof Syracuse is convenient to so many Syracuse attractions! LeMoyne College, Hancock International Airport, and SUNY Health Sciences are within 10 minutes; the Amtrak Station and Carousel Center are 10 miles from the hotel, and Rosamond Gifford Zoo, Syracuse University, and the Carrier Dome are all within 15 miles. Red Roof Syracuse is within minutes of a shopping mall and many restaurants. The friendly staff ensures guests feel confident, significant, and delighted. Red Roof Syracuse is renovated with all new rooms, contemporary furniture, new bathrooms with granite countertops, a comfortable easy chair and more. All rooms offer free WiFi and a flat screen TV.. Experience our coffeehouse-style coffee and tea. This location offers “On Command Video” with a selection of free TV channels, pay-to-view premium channels, and movies, as well as music and games. One well-behaved family pet per room is welcome. ... more   less 

Additional Information about Red Roof Inn Syracuse

Address: 6614 Thompson Rd, Syracuse, NY 13206-1318
Region: United States > New York > Finger Lakes > Syracuse
Price Range: $75 - $101 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Syracuse 2*
Number of rooms: 114
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Also Known As:
Red Roof Inn Syracuse Hotel Syracuse
Syracuse Red Roof Inn
Hotel Style:
#1 Best Value Hotel in Syracuse
#10 Business Hotel in Syracuse
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Syracuse staff and other travellers.
8 questions
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Melbourne, Australia
Utica, New York
over a year ago
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Questions? Get answers from Red Roof Inn Syracuse staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book Ahead and Ask For a Drive-Up Room”
 of 5 bubbles MichaelUSMC, 10 Nov 2016 | Read review
“Ground floor is very convenient but it does offer lifts.”
 of 5 bubbles KirstieG1646, 26 Oct 2016 | Read review
“Maybe Stay At Another Hotel Or Inn !!”
 of 5 bubbles W2045POmichaelk, 1 Aug 2016 | Read review
“We always ask for a room on the ground floor to unload easily from the car. There are elevators to the 2nd and 3rd floor.”
 of 5 bubbles Sally60763, 24 Jul 2016 | Read review
“maybe ask for one with no carpet - likely to be a bit cleaner”
 of 5 bubbles Deb1B2, 10 Jun 2016 | Read review
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