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Red Roof Inn Syracuse

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Red Roof Inn Syracuse
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434 Reviews from our TripAdvisor Community

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Long Island, NY
Reviewed 1 week ago NEW

We were in the area for a family event that only required a 1 night stay. Wanted something inexpensive and clean. and that is what we received. Rooms were clean, TV was fine, internet included. Would stay there again for a quick overnight stay. Great if you are not spending a lot of time in your room.

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Helpful?
Thank mrsstats
Gansevoort, New York
Reviewed 1 week ago

Spent two nights in a standard double room. The room was mostly clean, just bits of dust here and there, a few peanuts in the AC unit, and a zip tie behind the door. The sheets were clean, but the second day the covers were just pulled up, looked very messy. Positives: Low price, right off the interstate so very...

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Helpful?
Thank acct97531
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

We are very sorry to hear that the noise from the Thurway was bothersome during your stay with us. When they build our inns, they try to locate us close to the highway for easy access. However, I don't think that the road noise is really ever taken into consideration. As for the housekeeping service during your stay, unless otherwise...

Seoul, South Korea
Reviewed 1 week ago

Stayed 3 nights for my kid's college tour. Considered pricier options but Tripadvisor reviews made me believe this was a great bargain accommodation. I am glad I stayed here. Check in was a breeze, Josh at reception was cordial and room was clean. There is a convenience store 50 yards away that carried a beer called Yuenling, claimed America's oldest...

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Helpful?
1Thank Jun P
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

Thank you so much for sharing your information about your recent stay with us. In this day and age, I think that many companies are missing the basics. So, I am pleased to hear that we are good with the basics; clean, comfortable, good service at a reasonable price. I will be sure to pass your comments on to Josh...

Ohio
Reviewed 3 weeks ago via mobile

This was an adequate place to stay while passing through town. Not nearly as renovated and remodeled as some of the Red Roof Inns that I have stayed at lately. It was clean and comfortable. We stayed on the third floor and used the stairs because the elevator had a terrible odor. The staff was friendly and the price was...

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Helpful?
Thank Lisa H
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

We are very happy to receive your feedback on your recent stay. Our goal is to provide our guests with clean and comfortable rooms at reasonable prices. It appears from your comments that we did just that. We do hope that you will visit us again the next time that you are in the area.

Los Angeles
Reviewed 4 weeks ago via mobile

Stayed over one night on the way to visit child in college in Hamilton. Arrived in the evening after cross country flight and decided not to make the drive at night in an area unknown to me. I just wanted to urge anyone considering this place to give it a try. My room was basic, but clean and comfortable. No...

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Helpful?
Thank CurlyQLosAngeles
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

Thank you for sharing your feedback on your recent stay with us. At the present time, we do have our Superior King rooms and our Deluxe Doubles that do offer additional amenities in them, such as, in room coffee and small microwaves and refrigerators. We are very pleased to hear that you enjoyed your stay, and I will be sure...

Reviewed 18 March 2017

Showed up after midnight and was welcomed even though I had reserved a room for the next night by mistake. The clerk was very helpful and answered all my questions. He put me in a first floor room and that was helpful considering my age. Walk way to my room was shoveled despite almost 3 feet of snow. Staff keeping...

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Helpful?
Thank Elizabeth M
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

Thank you for staying with us, and sharing your feedback with us. I am pleased to hear that my staff was very accommodating for you when you arrived late in the night. We take pride in our clean rooms and friendly staff. I will be sure to pass your comments on to the staff. We do hope that you will...

Reviewed 18 March 2017 via mobile

Me and my wife was business and picked a quick hotel we were skeptical at first but we got there and in the room it was beautiful nice beds and pillows heaven I would stay there again and price was great very nice 5 star and staff was friendly and helpful and others staying there were nice and they had...

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Helpful?
Thank Michael M
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

Thank you so much for choosing our Inn while you were in Syracuse. We are always pleased to get feedback from our guests. I will be sure to share your comments with the rest of my team as well. We do hope to see you again in the future.

Reviewed 5 February 2017 via mobile

We got there around 9pm and we got a room that smell like a cigarette ash tray. We called desk service and they changed our room. The second room they gave us smell like cigarettes too. We decided to keep it cause we were very tired. Like 30 minutes after that, we saw a small roach. After that one, we...

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Helpful?
Thank rhaicristina
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

We are very disappointed to hear that your stay with us was not a pleasant one. We are smoke free, but at times our guests do take it upon themselves to smoke in the rooms anyway. However, it is disappointing to learn that our staff did not address the odors prior to your arrival. We can assure you that this...

Reviewed 27 January 2017 via mobile

I booked a night online at the Red Roof Inn in Syracuse while going to a fishing trip at the Salmon River in the near town of Pulasky, Ny for $52 ( tax included) a room with two full beds. It was a very nice room with very confortable beds, neat and super clean. If you are looking por a...

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Helpful?
Thank Tonypana
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

The Salmon River is always a great fishing spot. We are honored that you chose our inn for your visit. Thank you for the wonderful feedback. We will be sure to pass your comments on to the staff, and we look forward to seeing you again soon.

Ithaca, New York
Reviewed 23 January 2017 via mobile

We usually stay at the airport Best Western or the Comfort Inn so we can park and fly. This was cheaper to stay here and just pay for airport parking. The room looked and smelled very clean. The king bed was really comfortable. The shower gave out lots of water. This is our new favorite place to stay in Syracuse....

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1Thank CUPU
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

We are very pleased to hear that you gave our inn a try, and have decided to keep us in your contact list for places to stay in the Syracuse area. We pride ourselves on clean, comfortable rooms at reasonable prices. So, we enjoy feedback from our guests. Plus, Joey's Dining next door is an extra perk. We do hope...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Syracuse is the commercial and cultural hub of central New York State, and Red Roof Syracuse is convenient to so many Syracuse attractions! LeMoyne College, Hancock International Airport, and SUNY Health Sciences are within 10 minutes; the Amtrak Station and Carousel Center are 10 miles from the hotel, and Rosamond Gifford Zoo, Syracuse University, and the Carrier Dome are all within 15 miles. Red Roof Syracuse is within minutes of a shopping mall and many restaurants. The friendly staff ensures guests feel confident, significant, and delighted. Red Roof Syracuse is renovated with all new rooms, contemporary furniture, new bathrooms with granite countertops, a comfortable easy chair and more. All rooms offer free WiFi and a flat screen TV.. Experience our coffeehouse-style coffee and tea. This location offers “On Command Video” with a selection of free TV channels, pay-to-view premium channels, and movies, as well as music and games. One well-behaved family pet per room is welcome. ... more   less 

Additional Information about Red Roof Inn Syracuse

Address: 6614 Thompson Rd, Syracuse, NY 13206-1318
Region: United States > New York > Finger Lakes > Syracuse
Price Range: $67 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Syracuse 2*
Number of rooms: 114
Reservation Options:
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Also Known As:
Red Roof Inn Syracuse Hotel Syracuse
Syracuse Red Roof Inn
Hotel Style:
#1 Best Value Hotel in Syracuse
#10 Business Hotel in Syracuse
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Syracuse staff and other travellers.
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Questions? Get answers from Red Roof Inn Syracuse staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try for an odd number room, lower number (101-119, 201-219, 301-319) for lower road noise.”
acct97531, 15 Apr 2017 | Read review
“Ask for a room away from the noise of the highway.”
janea788, 27 Dec 2016 | Read review
“We always ask for a ground floor superior king. It comes with fridge, microwave and nice work area.”
L338WJfredm, 14 Dec 2016 | Read review
“Book Ahead and Ask For a Drive-Up Room”
MichaelUSMC, 10 Nov 2016 | Read review
“Ground floor is very convenient but it does offer lifts.”
KirstieG1646, 26 Oct 2016 | Read review
5 of 5