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BEST WESTERN Syracuse Airport Inn

Booking.comUS$104*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$136*
US$104*
US$136*
US$104*
US$136*
US$104*
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BEST WESTERN Syracuse Airport Inn
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520 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Syracuse Airport Inn
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Showing 514: English reviews
Upstate NY
Reviewed 17 December 2016

We had flight delays and were up for 20 hours. Got to the hotel at about 2 AM. No one had our room reserved for the next day. Asked for a late check out. No. Ended up paying for two nights to stay there for 12 hours. Stay anywhere but here.

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Helpful?
Thank scubafc
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear scubafc, Thank you for reviewing our Hotel on Tripadvisor following your recent stay with us at the Best Western Syracuse Airport Inn. I am disappointed we failed to handle all of your requirements in a satisfactory manner. Your observations have aided us in locating areas of our service needing improvement. We appreciate your patronage and hope you will stay...

Stuttgart, Germany
Reviewed 13 December 2016

I stayed here to avoid snow with my airplane travel. The staff was great. The room was clean and decorated nicely. The bed was extremely comfortable. This hotel is a 2 minute walk from the Syracuse airport, very convenient.

Review collected in partnership with Best Western
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Helpful?
1Thank Sarah T
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear Sarah T, Thank you for taking the time out of your busy schedule to review our Hotel on Tripadvisor following your recent stay with us at the Best Western Syracuse Airport Inn. It is always gratifying to know that our performance was effective and appreciated. I am grateful you took the time to let us know of your satisfaction....

Portland, United States
Reviewed 13 December 2016

Staff is wonderful, helpful. Shuttle drivers are excellent, even though they make endless trips back and forth to the airport. Great location at the airport. Average amenities. Could use a bit of updating for the price. But overall, a good stay.

Review collected in partnership with Best Western
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Helpful?
Thank F7354GAjenniferg
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear F7354GAjenniferg, Thank you for taking the time out of your busy schedule to review our Hotel on Tripadvisor following your recent stay with us at the Best Western Syracuse Airport Inn. It is always gratifying to know that our performance was effective and appreciated. I am grateful you took the time to let us know of your satisfaction. We...

Alameda, United States
Reviewed 1 December 2016

Very convenient to the airport. Restaurant provides excellent evening meals. Room was large and roomy, with microwave and refrigerator at no extra charge. Had to look to find wall outlets to charge cell phones and tablets, but this was easily overcome. Very nice and friendly service in the dining room

Review collected in partnership with Best Western
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Helpful?
Thank David L
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear David L, Thank you for your cooperation in taking the time to review our Hotel on Tripadvisor following your recent stay with us at the Best Western Syracuse Airport Inn. Your comments on our performance were most generous and shall be passed onto the appropriate staff members. It is always gratifying to know that our efforts were effective and...

Friendsville, United States
Reviewed 29 November 2016

location is excellent if you are using the airport. Friendly staff, went the extra to make sure we had a pleasant experience. Check in was super easy, Clerk was helpful, room was average but comfortable, Lounge staff was excellent and we ordered appetizers which were delicious.

Review collected in partnership with Best Western
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Helpful?
Thank tracylU4497TR
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear tracylU4497TR, Thank you for taking the time out of your busy schedule to write such a complimentary review of our Hotel following your recent stay with us at the Best Western Syracuse Airport inn. I am passing on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. We appreciate your patronage...

Wainfleet, Canada
Reviewed 28 November 2016

We made last minute reservations to stay at this hotel and must admit that although it's name is the "BW Syracuse Airport Inn", we were surprised at how close it is to the airport. It is literally between the control tower and the runways. Having said that, we only heard planes a couple of times the two nights were we...

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Helpful?
Thank Willie3181
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear Willie3181, Thank you for taking the time out of your busy schedule to write such a complimentary review of our Hotel following your recent stay with us at the Best Western Syracuse Airport inn. I am passing on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. We appreciate your patronage...

Buffalo, NY
Reviewed 20 November 2016

Returning from a ski vacation in Austria (10 hour flight) then return a return flight from Dulles (Washington DC) back home to Buffalo New York was grounded in Syracuse because of a snowstorm. The Best Western Syracuse Airport staff picked us up in the hotel shuttle and whisked us to our haven of refuge. I cannot say enough about the...

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Helpful?
Thank Ichbinverloren
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear Ichbinverloren, Thank you for taking the time out of your busy schedule to write such a complimentary review of our Hotel. I am passing on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. We appreciate your patronage and hope you will stay with us again the next time you are...

Kingston, Canada
Reviewed 19 November 2016

Recently stayed at this hotel.....due to unfortunate illness had to leave a vehicle there much longer than expected. Staff were extremely courteous, and compassionate. Besides being convenient to the airport, very clean, and good breakfast, this kind of customer service is rare and greatly appreciated. Staff went well beyond expectations.

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Helpful?
Thank mjneilso
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear mjneilso, Thank you for taking the time out of your busy schedule to write such a complimentary review of our Hotel. I am passing on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. We appreciate your patronage and hope you will stay with us again the next time you are...

Vero Beach, Florida
Reviewed 8 November 2016

Very convenient hotel if you have an early morning flight. Shuttle service is every 6 minutes. Free breakfast buffet starts at 4:00am. Rooms are a decent size, beds are comfortable, bathrooms not so great. No security bolts in the sleeping rooms, which is disturbing.

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Helpful?
Thank campbellj19
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear campbellj19, Thank you for taking the time out of your busy schedule to write such a nice review of our Hotel on Tripadvisor. It is always gratifying to know that our performance was effective and appreciated. I am grateful you took the time to let us know of your satisfaction. We appreciate your patronage and hope you will stay...

Bradenton, Florida
Reviewed 8 November 2016

We booked this hotel because we had a flight that left at 5:55 AM and were in no mood to be driving through city traffic at 4 AM to get to the airport. This place is literally at the airport. It's about a quarter-mile from the terminal. The room was nice and clean, neither particularly new nor particularly old. We...

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Helpful?
Thank William S
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear William S, Thank you for taking the time out of your busy schedule to write such a nice review of our Hotel on Tripadvisor. It is always gratifying to know that our performance was effective and appreciated. I am grateful you took the time to let us know of your satisfaction. We appreciate your patronage and hope you will...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities

Additional Information about BEST WESTERN Syracuse Airport Inn

Address: 900 Col Eileen Collins Blvd, Syracuse Hancock International Airport, Syracuse, NY 13212-3913
Region: United States > New York > Finger Lakes > Syracuse
Price Range: $144 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Syracuse Airport Inn 2.5*
Number of rooms: 95
Reservation Options:
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Also Known As:
Best Western Syracuse Airport Hotel Syracuse
Best Western North Syracuse
Syracuse Best Western
North Syracuse Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Syracuse Airport Inn staff and other travellers.
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Questions? Get answers from BEST WESTERN Syracuse Airport Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The only good thing i can say about this place now is that it is convenient for early or late flights.”
tapper54, 16 Jan 2017 | Read review
“Ask for a Main Floor room”
C8363XAroberts, 10 Jan 2017 | Read review
“Pick another hotel”
scubafc, 16 Dec 2016 | Read review
“The rooms with two double beds are much larger than the room with one king.”
798WilliamS, 7 Nov 2016 | Read review
“First floor toward back of hotel”
387virginias, 2 Nov 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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