We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Best Western Syracuse Airport Inn

594 reviews
Save
Traveller (22)
Room & Suite (31)
Dining (4)
Overview
  • Excellent20%
  • Very good35%
  • Average26%
  • Poor12%
  • Terrible7%
Travellers talk about
“an early flight”(27 reviews)
“leave your car”(12 reviews)
“outdoor pool”(10 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
2.5 Star Hotel
All hotel details
Offers from Best Western Syracuse Airport Inn
Special Offer: BOOK DIRECT & SAVE
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 2 partner sites to see rooms from US$98.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Syracuse hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "a8371337cb584982961d22ae7783ae03", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":240567,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[68915133],"additionalContentIds":[],"pollCount":0,"checkin":{"day":5,"month":3,"year":2018},"checkout":{"day":6,"month":3,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":98,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"a8371337cb584982961d22ae7783ae03","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":110,"lowestMetaPrice":98,"additionalPartner":false,"highestMetaPriceDisplay":110,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":110,"lowestMetaPrice":98,"highestMetaPriceDisplay":110,"hotelName":"Best Western Syracuse Airport Inn","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImE4MzcxMzM3Y2I1ODQ5ODI5NjFkMjJhZTc3ODNhZTAzIiwiQUlLIjoiMGMyZTkyNzA0NjZiNDUxZmJhMWFkYmY2NTYzZWFkZTMifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "05/03/2018", "checkOut": "06/03/2018", "lowestPrice": "US$98", "hasDates": true, "hacComplete": false, "contentIdMappings": {"68915133":"CancelonIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (594)Write a Review
There are newer reviews for Best Western Syracuse Airport Inn
See the most recent reviews
Filter reviews
587 results
Traveller rating
123
190
154
77
43
Traveller type
Time of year
LanguageEnglish
More languages
123
190
154
77
43
Show reviews that mention
All reviewsan early flightleave your caroutdoor poolrental carpark and flybed was comfortablefree shuttlenew yorkyogurtbwconveniencecurtairplanesmidnightkeys
FilterEnglish
Updating list...
21 - 25 of 587 reviews
Reviewed 19 October 2017

The staff is the best part of the stay. The restaurant is better than what you normally expect from a hotel and reasonable in price. I would recommend staying here to anyone looking for a reasonably priced hotel and food.More

Review collected in partnership with Best Western
1  Thank Glehn L
Response from FrontDesk_GM, General Manager at Best Western Syracuse Airport InnResponded 20 October 2017

Dear Glehn, We are very happy to receive your recommendation! It means so much to know that we could meet your needs and exceed your expectations. Our hospitable staff will be delighted to receive your compliments as well! We look forward to welcoming you back...More

Reviewed 16 October 2017

Flies coming out of the bathroom sink, dirty soap bar and hair in the shower. Shower curtain smelled horrible - scared to touch. Would not recommend to anyone despite convenience. Old is one thing, filth is entirely different.More

Review collected in partnership with Best Western
Thank W6233XBmichaelk
Response from FrontDesk_GM, General Manager at Best Western Syracuse Airport InnResponded 18 October 2017

Dear Michael, Our goal is to provide a clean, comfortable for all our guests to stay, so we're dismayed to learn you felt your room needed additional attention. Please accept our apologies for any concerns you had with the condition of the bathroom and shower....More

Reviewed 14 October 2017

It was clean. Probably should update the tv's. Had trouble logging onto the internet. No instructions given. Eventually call the front desk and the guy came down and got us going. More than I would have figured out. Not that tec savy. But it was...More

Review collected in partnership with Best Western
Thank CAROL-WIFF
Response from FrontDesk_GM, General Manager at Best Western Syracuse Airport InnResponded 16 October 2017

Dear Carol, Thank you for paying us a visit. We appreciate your thorough review as we work to improve our guest experience. It is unfortunate to read that you had some inconvenience connecting to our Wi-Fi, but we are glad that we could assist you...More

Reviewed 12 October 2017

I would NOT advise anyone who cares about cleanliness to stay at this site! Guest are assigned rooms that are reeking of smoke. When reporting it to the front desk, I was told that they knew about it, apologized that the housekeepers didn't do a...More

Review collected in partnership with Best Western
Thank jeanaV9837PF
Response from FrontDesk_GM, General Manager at Best Western Syracuse Airport InnResponded 13 October 2017

Thank you for sharing your feedback. We are saddened and regret to hear the various issues that you encountered during your stay. The problems with odor and bathroom maintenance are unacceptable and you are right in insisting that we must do better in placing our...More

Reviewed 12 October 2017 via mobile

Same as most folks writing a review... Early morning flight. Front desk.. very impressed! Curt asked if I had any luggage he could help with! bar.. Monica was very personable and friendly!! Food was good no complaints. Room was clean and I had a great...More

1  Thank Lynn W
Response from FrontDesk_GM, General Manager at Best Western Syracuse Airport InnResponded 12 October 2017

Dear Lynn, Thank you for your review and staying with Best Western Syracuse when you were flying out Syracuse Hancock International Airport. Curt, Monica and the whole team are thrilled with your kind recognition of their exceptional service. We are glad you enjoyed our complimentary,...More

View more reviews
PreviousNext
134567118
About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Restaurant
Bar/Lounge
Breakfast included
Room Service
Hotel Amenities
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$103 - US$137 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$103 - US$137 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (22)
Room & Suite (31)
Dining (4)
Pool & Beach (4)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Fran B
8 August 2016|
AnswerShow all 5 answers
Response from LJTrue | Reviewed this property |
I caught shuttle at 5:30am. Airport is literally 2 minutes from hotel.
1
Vote
Countrygirlkjd
16 May 2016|
AnswerShow all 4 answers
Response from BWSAIGM | Property representative |
we require a credit card for incidentals at check in, however you can always pay cash at check out
0
Votes
PreviousNext
123
Room Tips
"The end of the corridor has a water/ice cooler and can be annoying..."
Read review
"No elevator"
Read review
"Stay on 1st floor if it is hard to manage on narrow stairways to 2nd floor"
Read review
"The only good thing i can say about this place now is that it is convenient for early or late flights."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing