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BEST WESTERN Syracuse Airport Inn

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BEST WESTERN Syracuse Airport Inn
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505 Reviews from our TripAdvisor Community

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Showing 499: English reviews
Reviewed 8 May 2016

We stayed here to catch our plane and parked here during our Florida Vacation, what a convenient service! food was good, comfy cheap stay and we had food in our hands in the morning, shuttle to get us to airport nice and early and the shuttle was right there waiting when we arrived back!

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Helpful?
Thank Amanda T
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear Mandee T, Thank you for taking the time to review our Hotel on Trip Advisor following your recent stay with us. We certainly enjoyed having you with us. It is always gratifying to know that our performance was effective and appreciated. We hope that you enjoyed your trip and we are grateful that you took the time to let...

St Louis, United States
Reviewed 6 May 2016

I have to say the staff here was the rudest I have seen in a long time. I had to change my dates because of a emergency and the Hotel would not let me cancel my dates and had to pay for a night I wasnt even going to be there. I gave them a 3 day notice but it...

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Thank Michael S
Central Square, New York
Reviewed 1 May 2016

overall it was good for a one nights stay to wait for the flight the next day and had shuttle service to the airlines was good and you could keep your car in their lot for one day flight. so you didnt have to pay extra for parking. it was very convenient to stay but a little high for the...

Review collected in partnership with Best Western
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Helpful?
Thank MARY P
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear Mary P, Thank you for reviewing our Hotel on Trip Advisor and notifying me about your room rate. I appreciate your taking the time to review our Hotel. I have researched our records and found that Our Guest Services agent Mary had corrected your rate at check in to the Honor Flight rate which was only available by contacting...

Norwood, New York
Reviewed 26 April 2016

We stayed overnight before flying out of Syracuse Airport and also on our way back.. The hotel staff were very nice and friendly. I would definitely recommend this hotel as a place to stay. The breakfast was very good. We asked for a room on the first floor and they were very accomadating.

Review collected in partnership with Best Western
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Helpful?
Thank cindytrimm1959
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear cindytrimm1959, Thank you for your cooperation in taking the time to review our Hotel on Trip Advisor following your recent visit to the Best Western Syracuse Airport Inn. It is always gratifying to know that our performance was effective and appreciated. I am grateful you took the time to let us know of your satisfaction. We appreciate your patronage...

Hamilton, New York
Reviewed 26 April 2016

I am in and out of Syracuse Airport all the time and stayed here many times because it was convenient but if one looks around just a bit there are much better deals that include parking your car. This place is old and getting older all the time but the prices are going up . They need to put some...

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Helpful?
Thank Christine B
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear Christine B, Thank you for your cooperation in taking the time to review our Hotel on Trip Advisor following your recent visit to the Best Western Syracuse Airport Inn. I am disappointed we failed to give you the fine accommodations and consideration we strive for with all our guests- the type of service we take pride in. Please know...

Reviewed 22 April 2016

Water lines rattling in walls and acknowledgement by staff this this was a known problem. No offer to fix problem. People in neighboring rooms complained as well, staff seemed to not care. Would not recommend to others. Holiday Inn close by would be next choice for next trip to area.

Review collected in partnership with Best Western
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1Thank brianbY5073DA
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear brianbY5073DA, Thank you for your comments concerning your stay at the Best Western Syracuse Inn. I appreciate your taking the time to review our Hotel and hope you will accept my apologies for any inconvenience you experienced. I have investigated your comments and will take steps to ensure that the problems you experienced do not happen again. My staff...

Lansing, New York
Reviewed 21 April 2016

This was a great pre-flight stay over, with parking during our trip. We had to be at the airport by 5 for a flight to JFK, so rather than fight an hour plus drive, we stayed at the BW Airport. They are right at the airport, with a fast shuttle in both directions (you could walk if you really had...

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Helpful?
Thank RWGarnett
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear RWGArnett, Thank you for taking the time to tell us of your satisfaction with our accommodations and service during your recent visit at our Hotel. We certainly enjoyed having you stay with us. It is always gratifying to know that our performance was effective and appreciated. I am grateful you took the time to let us know of your...

Ottawa, Canada
Reviewed 14 April 2016

We were pleasantly greeted when we arrived without a reservation. The bed was comfortable. The bathroom was right out of the '60's and needs updating. That being said the real jewel is the restaurant. The server exuded local charm and was attentive without being obtrusive. I asked for the roast beef and it was nothing short of excellent. My wife...

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Helpful?
Thank Stuball1
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear Stuball1, Thank you for taking the time out of your busy schedule to write such a complimentary review of our Hotel. Thank you for your kind comments regarding our staff and service in the Restaurant. It is gratifying to know that our performance was effective and appreciated. I am grateful you took the time to let us know of...

Reviewed 4 April 2016

Great service and very comfortable room. Food and service during dinner was very friendly & professional. Breakfast was good; might have enjoyed some more choice of fresh fruit. Felt safe and night was quiet.

Review collected in partnership with Best Western
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Helpful?
Thank Malle R
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear Malle R, Thank you for taking the time out of your busy schedule to write such a complimentary review of our Hotel. I am passing on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. We appreciate your patronage and hope you will stay with us the next time you are...

Potsdam
Reviewed 25 March 2016

The staff here was very friendly and made sure we were taken care of, shuttle was quick and efficient. Great breakfast variety of hot and cold. Great coffee. Didn't realize they have a restaurant. Easy to get to, close to 81. Park and fly option is available.

Review collected in partnership with Best Western
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Helpful?
Thank Larry R
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear Larry R, Thank you for taking the time out of your busy schedule to write such a complimentary review of our Hotel. I am passing on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. We appreciate your patronage and hope you will stay with us the next time you are...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities

Additional Information about BEST WESTERN Syracuse Airport Inn

Address: 900 Col Eileen Collins Blvd, Syracuse Hancock International Airport, Syracuse, NY 13212-3913
Region: United States > New York > Finger Lakes > Syracuse
Price Range: $147 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Syracuse Airport Inn 2.5*
Number of rooms: 95
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Also Known As:
Best Western Syracuse Airport Hotel Syracuse
Best Western North Syracuse
Syracuse Best Western
North Syracuse Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Syracuse Airport Inn staff and other travellers.
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Questions? Get answers from BEST WESTERN Syracuse Airport Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The only good thing i can say about this place now is that it is convenient for early or late flights.”
 of 5 bubbles tapper54, 16 Jan 2017 | Read review
“Ask for a Main Floor room”
 of 5 bubbles C8363XAroberts, 10 Jan 2017 | Read review
“Pick another hotel”
 of 5 bubbles scubafc, 16 Dec 2016 | Read review
“The rooms with two double beds are much larger than the room with one king.”
 of 5 bubbles 798WilliamS, 7 Nov 2016 | Read review
“First floor toward back of hotel”
 of 5 bubbles 387virginias, 2 Nov 2016 | Read review
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