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Candlewood Suites Syracuse Airport

269 reviews
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Traveller (21)
Room & Suite (41)
Pool & Beach (1)
Overview
  • Excellent44%
  • Very good28%
  • Average18%
  • Poor7%
  • Terrible3%
Travellers talk about
“syracuse airport”(23 reviews)
“front desk”(44 reviews)
“full kitchen”(13 reviews)
Free Wifi
Non-Smoking Hotel
Free Airport Transportation
Suites
Fitness centre
Kitchenette
Pets Allowed
2.5 Star Hotel
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Rooms
25 Feb26 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (269)Write a Review
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112
74
51
19
10
Show reviews that mention
All reviewssyracuse airportfront deskfull kitchensouth baythe maintenance manpark and flyfrequent travelerkitchen areathe shuttle drivergreat staylittle thingsan early flightstaying at this hotelbed was comfortablethe holiday inn expresshome away from homecleaning staff
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71 - 75 of 266 reviews
Reviewed 21 September 2015

This place needs more work. Hallway of non-smoking area on fourth floor smelled of cigarets. Bed was placed so near one wall that you had to climb in the other side, and there was no lamp on that side to read by. In the morning,...More

1  Thank 872ducky
Response from Edward B, General Manager at Candlewood Suites Syracuse AirportResponded 22 September 2015

Hello 87ducky, We apologize that you didn't enjoy the layout of the room. With all of the items that we have to get into the rooms including the kitchens and recliners we do not have room to put a nightstand on both sides of the...More

Reviewed 14 September 2015

Just stayed for a weekend shopping trip. Quick check in and easy parking. The room was clean and a good size. We had a two bed room. Beds were comfortable. Nice to have a full fridge. They had a dvd player in the room and...More

1  Thank ericainottawa
Response from Edward B, General Manager at Candlewood Suites Syracuse AirportResponded 18 September 2015

Hello Ericainottawa, We are happy to hear that you enjoyed your recent stay with us. Just a note about the DVD Library, we have a book at the front desk of all the DVD's available. We will put a sign in the Lending Locker to...More

Reviewed 10 September 2015

Not bad for the price. We stayed one night the night before a flight to the islands with our grown children. The "kids" slept on the pull out couch, it was small and uncomfortable but the queen bed was comfy.More

Thank sheilac655
Response from Edward B, General Manager at Candlewood Suites Syracuse AirportResponded 11 September 2015

Hello SheilaC655, Thank You for taking the time to share your comments regarding your recent stay with us. We are happy to hear that you found our new mattresses to be comfortable in the room. We are sorry that your "kids" did not sleep comfortably...More

Reviewed 3 September 2015

Room was ok, clean but, dated. Loved the little kitchen and laundry. Friendly staff. It was very handy being so close to the airport and the car rental company was within walking distance. We were pleased to find out we could get a ride from...More

Thank 3,181,955
Response from Edward B, General Manager at Candlewood Suites Syracuse AirportResponded 4 September 2015

Eugene, It is very pleasant to see that you enjoyed our property, and your accommodations were met. Thank for taking the time to review us. We hope to see you again in the near future.

Reviewed 2 September 2015 via mobile

Have stayed here before room was even the same as last time Room was clean and neat with most of the essentials for and extended stay room This location close enough to my work location without the crowds of the fair nice place to stay...More

Thank Gerald G
Response from Edward B, General Manager at Candlewood Suites Syracuse AirportResponded 9 September 2015

Hello Gerald G, Thank You for taking thew time to review our hotel after your recent stay with us. We appreciate your loyalty in staying with our property. We are glad that the hotel fits all of your need while you are here working in...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Shuttle Bus Service
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Self-Serve Laundry
Dry Cleaning
Banquet Room
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$75 - US$133 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Syracuse
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$75 - US$133 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Syracuse
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (21)
Room & Suite (41)
Pool & Beach (1)
Business Centre & Event Rooms (3)
Questions & Answers
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AmberLovee
15 December 2016|
AnswerShow all 4 answers
Response from Bill S | Reviewed this property |
Certainly anything longer than a week though you have to contact the Sales Office. That is how I negotiated my rate. The hotel is in immaculate condition, the staff is over and beyond friendly and willing to help with... More
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patordaveb
8 July 2015|
AnswerShow all 3 answers
Response from Donna L | Reviewed this property |
The suites have a cook top stove, microwave, and full size refrigerator. Grocery store is close by to get what you need.
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12
Room Tips
"I always stay in a room facing the front of the hotel."
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"Turn the ice maker on in your room when you first arrive. Use the IHG app to book the lowest rate..."
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"Great coffee downstairs in the cafe"
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"First floor near end of hall if you have a pet."
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