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All reviewssyracuse airportfront deskfull kitchensouth baythe maintenance manpark and flyfrequent travelerkitchen areagreat staythe shuttle driverlittle thingsan early flightstaying at this hotelbed was comfortablethe holiday inn expresshome away from homecleaning staff
This hotel was ok. The suites are big with most things you need and the staff was friendly. The bed was comfortable and clean. The smell in the stairwell was clearly people smoking inside. It was a mix of smoke and mustiness. The rooms could...More
Thank Chris L
Response from IHGCare, Guest Relations Manager at Candlewood Suites Syracuse AirportResponded 31 August 2015
Dear Chris L,
Thank you for taking the time to review our property. We work hard to make your your stay comfortable and pleasant so we are pleased to note that you were satisfied with the friendly staff and comfortable bed. It is regrettable that...More
Very close to the airport and very well priced.
That said, I was glad we were only staying one night because the place felt outdated, like they needed at least new bedding and pillows. There was also a musty smell that we couldn't place.
Response from IHGCare, Guest Relations Manager at Candlewood Suites Syracuse AirportResponded 22 August 2015
Thank you for your recent stay with us and reviewing our property. I am happy that you liked our location. On the other hand, I am sorry that you had troubles with the condition and smell of the hotel. We will make sure...More
My wife and I were in town for a wedding. We booked from hotels.com for $108. The room was good sized, huge closet, full size fridge, 2 burner stove, dishwasher and microwave. Big bed and clean room. Would definetly stay again
We had never been to Syracuse before and had no idea what to expect. This is an extended stay room and that was very nice. Imagine a full size, fridge, stove, microwave, etc along with dishes and cutlery, etc. making a longer stay seem like...More
I spent one night here. The room was nice. Clean and quiet. There was a nice kitchenette in the room and a laundry facility on the main floor. Both would have been great for a longer stay.
My only complaint would be the smell of...More
Certainly anything longer than a week though you have to contact the Sales Office. That is how I negotiated my rate. The hotel is in immaculate condition, the staff is over and beyond friendly and willing to help with... More
Certainly anything longer than a week though you have to contact the Sales Office. That is how I negotiated my rate. The hotel is in immaculate condition, the staff is over and beyond friendly and willing to help with anything one may need. The hotel does not have bugs of any kind I have been staying weekly for business for several years. It sounds like you booked a room without looking into the amenities the hotel provided. If you were looking for a hotel with breakfast or a pool you should have booked one from the beginning. You are evidently capable of using a computer to write a review but not to verify your needs for a hotel stay? Your inability to use spell check is also not lost on other Trip Advisors such as myself as another point that your claims hold no water. Even misspelling the gentleman's name from Blake to Black and the hotel employee Nancy to Mancy.