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Residence Inn Syracuse Downtown at Armory Square

Traveller (28)
Room & Suite (65)
Dining (14)
Hotel website
300 W Fayette St, Syracuse, NY 13202-1202 See on map
Free Wifi
Breakfast Buffet
Air Conditioning
Heated pool
Non-Smoking Hotel
3 Star accommodation
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30 Sep1 Oct
1 room, 2 adults, 0 children
Standard Room
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Reviews (180)
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All reviewsvalet parkingbedroom suitearmory squarefull kitchenrewards memberdesk spacefront desk staffavailable for purchasefast wifiextended staynewer hotelfayette streetdirectly across the streeta pet friendly hotelsink areahot and cold itemsconvenient location
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1 - 5 of 177 reviews
Reviewed 3 days ago

A friend and I shared a room for four nights (in town for a wedding). The good: The bed was very comfy; sheets and towels were lovely; lots of storage in room for clothing; room was quiet; breakfast was appreciated. We did not use the...More

Thank runningwithscissors
Response from Sarah M, Manager at Residence Inn Syracuse Downtown at Armory SquareResponded yesterday

runningwithscissors. Thank you for taking the time to share your thoughts about our hotel. We are glad you hear you enjoyed your time with us and will be sure to share your feedback with the Housekeeping team.

Reviewed 5 days ago

Good location with very friendly and professional staff. When we pulled up, the proximity of the Courtyard hotel made things a bit confusing, but everyone from the parking attendants to the front desk was helpful and understanding. Overall the facility is clean and modern. Housekeeping...More

Thank Professor04
Response from Sarah M, Manager at Residence Inn Syracuse Downtown at Armory SquareResponded yesterday

Professor04, Thank you for sharing your thoughts about your stay. We will use your feedback to improve our services and we hope you stay with us again!

Reviewed 2 weeks ago

Nine months before our daughter's wedding she signed a contract for 20 rooms to be blocked at a special rate for the wedding. The contract had a disconnected phone number for people to call. That was the first problem. As people started trying to reserve...More

Thank bellaserasmama
Response from Sarah M, Manager at Residence Inn Syracuse Downtown at Armory SquareResponded yesterday

bellaserasmama, Thank you for sharing your thoughts about our hotel. I apologize for the confusion in making reservations. As we are 2 hotels in one location, we do instruct our groups to specify which hotel they are looking for when they call. We did also...More

Reviewed 3 weeks ago via mobile

FYI: Effective August 27 the Marriott Resident Inn, Syracuse New York, has cancelled their Mixers. I spoke with the sales manager who told me that it was because there were so many good restaurants in the area and they felt guests would rather go out...More

Thank Wilfred F
Response from Sarah M, Manager at Residence Inn Syracuse Downtown at Armory SquareResponded 3 weeks ago

Wilfred F, Thank you for sharing your thoughts about our hotel. With over 20 restaurants within a 1-mile radius, we found our Mix attendance to be very low. We do still offer complimentary breakfast, and have a Bistro next door at our sister hotel for...More

Reviewed 18 July 2018 via mobile

We stayed here just one night as a stop over on a long drive. The neighborhood seems very trendy and cool. We enjoyed the upgrade to a 2 bedroom suite. Plenty of space. The Mix evening reception was nice and the breakfast was as expected....More

Thank greatone3800
Response from Sarah M, Manager at Residence Inn Syracuse Downtown at Armory SquareResponded 30 July 2018

Greatone3800, Thank you for taking the time to share your thoughts about your stay. I am glad to hear you were able to enjoy our spacious two-bedroom suite. We hope to see you again!

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Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Top amenities
Free High Speed Internet (WiFi)
Hotel Amenities
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Meeting Rooms
Conference Facilities
Room amenities
Air Conditioning
Things to do
Heated pool
Indoor pool
Price range
US$145 - US$356 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Syracuse
Room types
Suites, Non-Smoking Rooms, Family Rooms
Price range
US$145 - US$356 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Syracuse
Room types
Suites, Non-Smoking Rooms, Family Rooms
Traveller (28)
Room & Suite (65)
Dining (14)
Pool & Beach (1)
Business Centre & Event Rooms (2)
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Questions & Answers
Ask a question
michelle k
30 March 2018|
AnswerShow all 2 answers
Response from Sarah M | Property representative |
Hello, We do not offer a shuttle, but there are taxis, Uber, and Lyft. A taxi will cost around $10.
michelle k
8 February 2018|
Response from Sarah M | Property representative |
Valet is $12 a night and you can come and go as much as needed
michelle k
24 January 2018|
Response from HappyGardener19 | Reviewed this property |
The Destiny Mall is a few miles away - you would need to drive. We used the valet parking because Syracuse was in the middle of a snowstorm and the streets were not plowed. There is street parking available if you want to... More
Room Tips
"If the elevator is slow, cross the stairwell and access the more numerous and faster elevators in the..."
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"Ask for a room away from Fayette Street"
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"there is only one elevator, so choose a low floor and use the stairs"
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"We took what was available as the two bedroom suites were sold out."
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