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Residence Inn Syracuse Downtown at Armory Square

165 reviews
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Traveller (27)
Room & Suite (24)
Dining (6)
Overview
  • Excellent54%
  • Very good32%
  • Average4%
  • Poor6%
  • Terrible4%
Travellers talk about
“valet parking”(18 reviews)
“armory square”(26 reviews)
“bedroom suite”(8 reviews)
Free Wifi
Parking
Breakfast Buffet
Heated pool
Non-Smoking Hotel
Suites
Multilingual Staff
3.0 Star Hotel
All hotel details
Offers from Residence Inn Syracuse Downtown at Armory Square
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Reviews (165)Write a Review
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51
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7
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LanguageEnglish
86
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7
11
7
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All reviewsvalet parkingarmory squarebedroom suiterestaurants shopsfull kitchenextended stayfront desk staffrewards membergreat dininghvac systemkids loved the poolkitty hoynesfree weightsthe location is perfectwithin walking distancea pet friendly hotelinternet connection
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1 - 5 of 162 reviews
Reviewed 2 days ago via mobile

We decided to stay here for our anniversary since it is right downtown and surrounded by shops and restaurants. Everything from check in to check out was good. All the staff we encountered were friendly and helpful. The bed was comfortable and the room has...More

Thank mlanders
Reviewed 3 weeks ago

Nice Marriott; you have to valet your car which I don't love to leave my car. The complementary hot breakfast was clean and very good. The heater was a little loud in the master bedroom when it ran - so I had to turn the...More

Thank BlondeNewYork
Response from Sarah M, Manager at Residence Inn Syracuse Downtown at Armory SquareResponded 1 week ago

BlondeNewYork, Thank you for taking the time to share your experience with us. We work hard to provide the best service possible and are glad to hear you found your stay enjoyable. We do hope you stay with us again.

Reviewed 16 January 2018

We recently spent a Saturday night at this Residence Inn. The location of the hotel is conveniently located near the restaurants of Armory Square. Our room on the 5th floor worked well for our party of 3 although a warmer blanket for the sofa bed...More

Thank HappyGardener19
Response from Sarah M, Manager at Residence Inn Syracuse Downtown at Armory SquareResponded 5 weeks ago

HappyGardener19, Thank you for taking the time to share your thoughts about our hotel. Per Marriott, all Residence Inns must allow pets. We invite you to try our sister hotel right next door, the Courtyard, which does not allow pets. We hope to see you...More

Reviewed 19 November 2017

As someone who has experienced a long term stay at this hotel, I've found the staff to be top notch and the customer service excellent. They work hard to make your stay enjoyable and productive. I would highly recommend to the business traveler.

3  Thank rogertrabucco
Response from Sarah M, Manager at Residence Inn Syracuse Downtown at Armory SquareResponded 5 weeks ago

Roger, Thank you for sharing your thoughts with us. We enjoy having you at our hotel!

Reviewed 12 November 2017

In town to visit our son at SU and arrived during a heavy-traffic weekend, with Friday Basketball and Saturday Football games. The hotel was busy and the staff hustled to keep everything moving along. We were greeted by Jene and she made us feel welcomed...More

Thank guitar0464
Response from Sarah M, Manager at Residence Inn Syracuse Downtown at Armory SquareResponded 13 November 2017

Guitar0464, Thank you for taking the time to share your thoughts about our hotel. We are so glad to hear that your stays have been consistently pleasing. We hope you see you again. Go Orange!

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Hotel Amenities
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Meeting Rooms
Conference Facilities
Room amenities
Microwave
Things to do
Heated pool
Indoor pool
Details
Price range
US$143 - US$245 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Syracuse
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$143 - US$245 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Syracuse
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (27)
Room & Suite (24)
Dining (6)
Pool & Beach (1)
Questions & Answers
Ask a question
michelle k
8 February 2018|
Answer
Response from Sarah M | Property representative |
Valet is $12 a night and you can come and go as much as needed
0
Votes
michelle k
24 January 2018|
Answer
Response from HappyGardener19 | Reviewed this property |
The Destiny Mall is a few miles away - you would need to drive. We used the valet parking because Syracuse was in the middle of a snowstorm and the streets were not plowed. There is street parking available if you want to... More
0
Votes
angelofmercytd
12 May 2017|
Answer
Response from Sarah M | Property representative |
Hello, We are sold out Friday, but have 1 room Saturday. If you would like to make a reservation please call 315-422-4864
0
Votes
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12
Room Tips
"We took what was available as the two bedroom suites were sold out."
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"Get a room, if possible, facing Fayette and the Armory Square area."
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"The HVAC system can be noisy."
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"Pick a room close to the elevators along one of the bordering streets as opposed to the interior area of the..."
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