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Holiday Inn Express Syracuse Airport

237 reviews
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Traveller (24)
Dining (15)
Room & Suite (12)
Overview
  • Excellent27%
  • Very good39%
  • Average25%
  • Poor5%
  • Terrible4%
Travellers talk about
“syracuse airport”(20 reviews)
“front desk”(32 reviews)
“park and fly”(10 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Family Rooms
2.5 Star Hotel
All hotel details
Offers from Holiday Inn Express Syracuse Airport
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Rooms
6 Mar7 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (237)Write a Review
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Traveller rating
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LanguageEnglish
64
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10
Show reviews that mention
All reviewssyracuse airportfront deskpark and flypancake machineearly flightroom was cleanshuttle serviceindoor poolcomplimentary breakfastnice breakfastwould stay here againfirst floorhiemattressestreadmillsproximitychannels
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11 - 15 of 234 reviews
Reviewed 24 August 2017 via mobile

I feel torn about rating this hotel a 2. The property, hallways and room were quite clean. The hotel was peaceful. Parking was adequate. Staff was friendly. Beds were comfortable. The main reason I hesitate with my rating is regarding the amount of dampness in...More

Thank amandap519
Response from IHGService, Guest Relations Manager at Holiday Inn Express Syracuse AirportResponded 7 September 2017

Dear amandap519, Thank you for your recent stay with us and reviewing our property. I am pleased to know you liked the friendliness of our staff. On the other hand, I am sorry for the shortfalls you have noticed with your room, specially with the...More

Reviewed 1 August 2017 via mobile

This was our place of choice in Syracuse for the airport. They have a shuttle to the airport anytime you ask for it. We had a very early flight in the accommodated us. We just call the number and they pick us up at the...More

Thank Daniel S
Response from Conrad S, General Manager at Holiday Inn Express Syracuse AirportResponded 2 August 2017

Thank you Daniel for sharing your experience. Just so you the shuttle also goes to local restaurants and Destiny USA.

Reviewed 25 July 2017 via mobile

Tired, old property that makes me think of the old Holiday Inn brand that preceded Express. Deja vu 1991, just "Express" added. Smokey room, granted they moved me elsewhere. Sticky floor in room. Out dated outlets. It's adequate, and not terrible, thus the three score.

Thank Dave W
Response from Conrad S, General Manager at Holiday Inn Express Syracuse AirportResponded 2 August 2017

Thank you for your valuable feedback Dave W. We appreciate your insights so that we can make improvements to our operation.

Reviewed 16 July 2017 via mobile

Stayed here for 2 nights. Check it was fast, staff very friendly and helpful. Lot of fast food restaurants in the area. Plenty of parking. Pool was clean. Myself and my family would choice this location again when we visit town.More

Thank diamond533
Response from Conrad S, General Manager at Holiday Inn Express Syracuse AirportResponded 2 August 2017

Fantastic. We are pleased to hear how you enjoyed your stay. We love to host families on mini getaways. There are also a number of family friendly sit down restaurants in the area that you can sample on your next visit. We look forward to...More

Reviewed 3 July 2017

This is the usual Holiday Inn experience. You know what you will have and see when you chose this particular chain. I had to stay 2 days due to a flight cancellation for weather, and Delta didn't do anything for me, not even a free...More

Thank Sandruzzom
Response from Conrad S, General Manager at Holiday Inn Express Syracuse AirportResponded 2 August 2017

Wow... you just about covered everything. We are sorry that your flight was delayed without much help from the airline but are ecstatic that you found us. It sounds like you made the most of a difficult situation. We are happy we could do our...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Shuttle Bus Service
Breakfast included
Airport Transportation
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Laundry Service
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Tennis Court
Indoor pool
Details
Price range
US$106 - US$180 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Syracuse
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$106 - US$180 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Syracuse
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (24)
Dining (15)
Room & Suite (12)
Pool & Beach (3)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Sharonanne38
27 October 2016|
Answer
Response from ConradAS | Property representative |
The airport shuttle begins at 4am. There is very little that is open at the airport that early in the morning. We are only 5 minutes from the airport so if you taker the 4am shuttle you are there at 4:05
0
Votes
284ray
9 June 2016|
AnswerShow all 4 answers
Response from ConradAS | Property representative |
We begin scheduling the shuttle at 4 am. Early than that is on demand.
0
Votes
goliathlulu
16 April 2015|
Answer
Response from LorraineMontana | Reviewed this property |
Perhaps the shuttle driver at the hotel, Doug, would have the best answer. Tel: (315) 454-0999
0
Votes
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12
Room Tips
"get rooms away from elevators"
Read review
"Ask for a room facing the parking lot, Not 81."
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"shuttle, good rates, stranded passengers"
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"Pick the 2nd floor away from any lobby noise."
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