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05/11/2017 06/11/2017
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    Crowne Plaza Hotel

    701 E Genesee St, Syracuse, NY 13210-1505
    011 65 800 852 6027
    Hotel website
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    Lowest prices for your stay
    05/11/201706/11/2017
    1 room, 2 adults, 0 children12
     3 people are viewing this hotel
    US$110
    US$110
    US$110
    Traveller (183)
    Room & Suite (69)
    Dining (10)
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    431 reviews
    #13 of 31 hotels in Syracuse
     
    Overview
    • Excellent24%
    • Very good39%
    • Average20%
    • Poor10%
    • Terrible7%
    Travellers talk about
    “library lounge” (18 reviews)
    “rain shower” (29 reviews)
    “floor number” (14 reviews)
    Free Wifi
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Family Rooms
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    3.5 Star Hotel
    All hotel details
    Offers from Crowne Plaza Hotel
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    Parkview Hotel
    529 reviews
    #4 of 31 hotels in Syracuse
     
    Hotel Skyler Syracuse, Tapestry Collection by Hilton
    405 reviews
    #2 of 31 hotels in Syracuse
     
    Marriott Syracuse Downtown
    235 reviews
    #5 of 31 hotels in Syracuse
     
    The Genesee Grande Hotel
    431 reviews
    #13 of 31 hotels in Syracuse
     
    Rooms
    5 Nov6 Nov
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (707)
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    11 - 15 of 693 reviews

    Reviewed 26 August 2017 via mobile

    Rooms are pretty small, but clean, beds comfortable and slept well. Hotel is a little outdated and needs modernization. Buffet breakfasts provided very little variation. Staff were very friendly and helpful.More

    Thank ianwebb75
    Response from General M, Manager at Crowne Plaza HotelResponded 5 September 2017

    ianwebb75 We appreciate you taking the time to review our hotel, we are always looking for ways to improve our guests experience, and your feedback helps provide us with what our guests want to see. I'm sorry to hear the buffet left you feeling lacking,...More

    Reviewed 21 August 2017 via mobile

    Incredibly nice staff and the rooms were very clean and comfortable. had a room on the 14th floor Very quiet. the elevators were a little different than most....but no trouble to use The only issue was no breakfast included and the restaurant was kinda expensive......More

    Thank Chris B
    Response from General M, Manager at Crowne Plaza HotelResponded 24 August 2017

    Chris B Thanks for the wonderful review! We are so glad you enjoyed your time with us. And have passed on your feedback to David's manager. We hope to see you again soon! Jeremiah T

    Reviewed 14 August 2017 via mobile

    So where do I begin .. I book the room at a great price . After I call up to see if I can arrange some roses and rose petals. They went above and beyond to set this up for me!!! I would like to...More

    Thank Ernest B
    Response from General M, Manager at Crowne Plaza HotelResponded 15 August 2017

    Ernest We are so happy to hear you both enjoyed your time with us. Maggie is indeed a phenomenal manager, and we are proud to have her on our team. We cant wait to see both of you again soon. Jeremiah T Manager

    Reviewed 12 August 2017

    Like other reviewers, my only complaint about the place is the ridiculous parking fee. I mean, come on, this is Syracuse, not NYC. Otherwise, this is a wonderful hotel. The staff are incredibly friendly and helpful. The hotel was very busy and they were great...More

    Thank nikjil
    Response from General M, Manager at Crowne Plaza HotelResponded 15 August 2017

    nikjil Thank you for the detailed review, your feedback matters. Our parking charge is similar to other hotels in the downtown area, however as you said this is a hot item for our guests and we will discuss it as a team and see what...More

    Reviewed 1 August 2017

    It's relatively centrally located- about 7 minutes to Destiny USA (also known as Carousel Mall)- not that many restaurants in the area as this is not downtown Syracuse. Nonetheless, right off the I-81. Free parking next door in a five story parking garage- definitely helps...More

    1  Thank wattsj
    Response from General M, Manager at Crowne Plaza HotelResponded 2 August 2017

    wattsj Thank you for such a detailed review. We do offer our parking garage, I just want to make sure our guests know its not always free, depending on the rate you book, and the group you are with there is typically a charge added....More

    Parkview Hotel
    529 reviews
    #4 of 31 hotels in Syracuse
     
    Hotel Skyler Syracuse, Tapestry Collection by Hilton
    405 reviews
    #2 of 31 hotels in Syracuse
     
    Marriott Syracuse Downtown
    235 reviews
    #5 of 31 hotels in Syracuse
     
    The Genesee Grande Hotel
    431 reviews
    #13 of 31 hotels in Syracuse
     
    About
    Amenities
    • Top amenities
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Shuttle Bus Service
    • Airport Transportation
    • Concierge
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$95 - US$356 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #11 Business Hotel in Syracuse
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 279
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Hotels.com, Booking.com, Expedia, Priceline, IHG, Orbitz, Hotwire, Cheap Tickets, HotelQuickly and getaroom.com so you can book your Crowne Plaza Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Finger Lakes >
    • Syracuse
    • Also Known As
    • Renaissance Syracuse ,
    • Syracuse Renaissance
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    Traveller (183)
    Room & Suite (69)
    Dining (10)
    Hotel & Grounds (150)
    Bathroom (26)
    Business Centre & Event Rooms (4)
    Nearby
    Hotel Skyler Syracuse, Tapestry Collection by Hilton
    405 reviews
    .62 km away
     
    Parkview Hotel
    529 reviews
    .06 km away
     
    The Genesee Grande Hotel
    431 reviews
    .55 km away
     
    Marriott Syracuse Downtown
    235 reviews
    .83 km away
     
    Nearby Restaurants
    Phoebe's Restaurant & Coffee Lounge
    142 reviews
    .36 km away
    Strong Hearts Cafe
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    .11 km away
    Laci's Tapas Bar
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    .62 km away
    Mission Restaurant
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    .59 km away
    Nearby Attractions
    Erie Canal Museum
    303 reviews
    .65 km away
    Museum of Science & Technology
    264 reviews
    1.10 km away
    Landmark Theatre
    134 reviews
    .87 km away
    City Market
    59 reviews
    .53 km away
    Ask a question
    Questions & Answers
    Penny R
    30 June 2017|
    AnswerShow all 2 answers
    Response from Penny R | Reviewed this property |
    Do you know what the site is??
    0
    Votes
    Juliesuebrian
    11 January 2017|
    AnswerShow all 2 answers
    Response from Joanne339 | Reviewed this property |
    Hi, I am not sure it would be best to contact the hotel. I just went there for a luncheon. So I am not sure if they are animal friendly.
    1
    Vote
    jjoer13447
    5 August 2016|
    AnswerShow all 2 answers
    Response from Thomas S | Reviewed this property |
    Sorry- I can't speak to the Executive Lounge. The hotel was undergoing some significant water main construction (the city was doing this) and there was no access to any Executive Lounge. I don't think they have one anymore.
    0
    Votes
    Room Tips
    "Ask for an upper room for the view."
    Read review
    "Anyplace away from the highway!!!!!"
    Read review
    "If you're looking for a budget hotel, you'll probably be happy. Otherwise, try a Holiday Inn Express."
    Read review
    "Room on the 10th floor only had a walk in shower, which had to be walked into to access the toilet and close..."
    Read review
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