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    05/11/2017 06/11/2017
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      Crowne Plaza Hotel

      707 Reviews
      #15 of 31 Hotels in Syracuse
      701 E Genesee St, Syracuse, NY 13210-1505
      011 65 800 852 6027
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      Lowest prices for your stay
      05/11/201706/11/2017
      1 room, 2 adults, 0 children12
       3 people are viewing this hotel
      US$110
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      US$110
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      US$110
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      Expedia.comUS$110
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      Traveller (183)
      Room & Suite (69)
      Dining (10)
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      Overview
      3.5
      707 reviews
      • Excellent24%
      • Very good39%
      • Average20%
      • Poor10%
      • Terrible7%
      Travellers talk about
      “library lounge” (18 reviews)
      “rain shower” (29 reviews)
      “floor number” (14 reviews)
      Free Wifi
      Non-Smoking Hotel
      Restaurant
      Airport Transportation
      Room Service
      Family Rooms
      Fitness centre
      Concierge
      Pets Allowed
      Wheelchair Access
      Business Centre
      Dry Cleaning
      Shuttle Bus Service
      3.5 Star Hotel
      All hotel details
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      Rooms
      5 Nov6 Nov
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      1 room, 2 adults, 0 children
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      Write a Review
      Reviews (707)
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      11 - 15 of 693 reviews

      Reviewed 26 August 2017 via mobile
      Just ok

      Rooms are pretty small, but clean, beds comfortable and slept well. Hotel is a little outdated and needs modernization. Buffet breakfasts provided very little variation. Staff were very friendly and helpful.More

      Thank ianwebb75
      Response from General M, Manager at Crowne Plaza HotelResponded 5 September 2017

      ianwebb75 We appreciate you taking the time to review our hotel, we are always looking for ways to improve our guests experience, and your feedback helps provide us with what our guests want to see. I'm sorry to hear the buffet left you feeling lacking,...More

      Reviewed 21 August 2017 via mobile
      Loved it

      Incredibly nice staff and the rooms were very clean and comfortable. had a room on the 14th floor Very quiet. the elevators were a little different than most....but no trouble to use The only issue was no breakfast included and the restaurant was kinda expensive......More

      Thank Chris B
      Response from General M, Manager at Crowne Plaza HotelResponded 24 August 2017

      Chris B Thanks for the wonderful review! We are so glad you enjoyed your time with us. And have passed on your feedback to David's manager. We hope to see you again soon! Jeremiah T

      Reviewed 14 August 2017 via mobile
      Best night ever!

      So where do I begin .. I book the room at a great price . After I call up to see if I can arrange some roses and rose petals. They went above and beyond to set this up for me!!! I would like to...More

      Thank Ernest B
      Response from General M, Manager at Crowne Plaza HotelResponded 15 August 2017

      Ernest We are so happy to hear you both enjoyed your time with us. Maggie is indeed a phenomenal manager, and we are proud to have her on our team. We cant wait to see both of you again soon. Jeremiah T Manager

      Reviewed 12 August 2017
      Great Hotel!

      Like other reviewers, my only complaint about the place is the ridiculous parking fee. I mean, come on, this is Syracuse, not NYC. Otherwise, this is a wonderful hotel. The staff are incredibly friendly and helpful. The hotel was very busy and they were great...More

      Thank nikjil
      Response from General M, Manager at Crowne Plaza HotelResponded 15 August 2017

      nikjil Thank you for the detailed review, your feedback matters. Our parking charge is similar to other hotels in the downtown area, however as you said this is a hot item for our guests and we will discuss it as a team and see what...More

      Reviewed 1 August 2017
      Nice Hotel in a good location!

      It's relatively centrally located- about 7 minutes to Destiny USA (also known as Carousel Mall)- not that many restaurants in the area as this is not downtown Syracuse. Nonetheless, right off the I-81. Free parking next door in a five story parking garage- definitely helps...More

      1  Thank wattsj
      Response from General M, Manager at Crowne Plaza HotelResponded 2 August 2017

      wattsj Thank you for such a detailed review. We do offer our parking garage, I just want to make sure our guests know its not always free, depending on the rate you book, and the group you are with there is typically a charge added....More

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      About
      Amenities
      • Top amenities
      • Restaurant
      • Fitness Centre with Gym / Workout Room
      • Room Service
      • Free High Speed Internet ( WiFi )
      • Hotel Amenities
      • Business Centre with Internet Access
      • Room Service
      • Dry Cleaning
      • Meeting Rooms
      • Laundry Service
      • Banquet Room
      • Conference Facilities
      • Shuttle Bus Service
      • Airport Transportation
      • Concierge
      • Things to do
      • Restaurant
      • Fitness Centre with Gym / Workout Room
      Details
      • Price range
      • US$95 - US$356 (Based on Average Rates for a Standard Room)
      • Hotel class
      • Hotel Style
      • #11 Business Hotel in Syracuse
      • Room types
      • Non-Smoking Rooms ,
      • Family Rooms
      • Number of rooms
      • 279
      • Reservation Options
      • TripAdvisor is proud to partner with Travelocity, Hotels.com, Booking.com, Expedia, Priceline, IHG, Orbitz, Hotwire, Cheap Tickets, HotelQuickly and getaroom.com so you can book your Crowne Plaza Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
      • Location
      • United States >
      • New York >
      • Finger Lakes >
      • Syracuse
      • Also Known As
      • Renaissance Syracuse ,
      • Syracuse Renaissance
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      All photos (259)
      Full view
      Traveller (183)
      Room & Suite (69)
      Dining (10)
      Hotel & Grounds (150)
      Bathroom (26)
      Business Centre & Event Rooms (4)
      Nearby
      Nearby HotelsSee all 31 hotels in Syracuse
      Hotel Skyler Syracuse, Tapestry Collection by Hilton
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      .62 km away
       
      Parkview Hotel
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      .06 km away
       
      The Genesee Grande Hotel
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      Marriott Syracuse Downtown
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      .83 km away
       
      Nearby Restaurants
      Phoebe's Restaurant & Coffee Lounge
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      .36 km away
      Strong Hearts Cafe
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      .11 km away
      Laci's Tapas Bar
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      .62 km away
      Mission Restaurant
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      .59 km away
      Nearby Attractions
      Erie Canal Museum
      303 reviews
      .65 km away
      Museum of Science & Technology
      264 reviews
      1.10 km away
      Landmark Theatre
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      City Market
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      Ask a question
      Questions & Answers
      Penny R
      30 June 2017|
      AnswerShow all 2 answers
      Response from Penny R | Reviewed this property |
      Do you know what the site is??
      0
      Votes
      Juliesuebrian
      11 January 2017|
      AnswerShow all 2 answers
      Response from Joanne339 | Reviewed this property |
      Hi, I am not sure it would be best to contact the hotel. I just went there for a luncheon. So I am not sure if they are animal friendly.
      1
      Vote
      jjoer13447
      5 August 2016|
      AnswerShow all 2 answers
      Response from Thomas S | Reviewed this property |
      Sorry- I can't speak to the Executive Lounge. The hotel was undergoing some significant water main construction (the city was doing this) and there was no access to any Executive Lounge. I don't think they have one anymore.
      0
      Votes
      Room Tips
      "Ask for an upper room for the view."
      Read review
      "Anyplace away from the highway!!!!!"
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      "If you're looking for a budget hotel, you'll probably be happy. Otherwise, try a Holiday Inn Express."
      Read review
      "Room on the 10th floor only had a walk in shower, which had to be walked into to access the toilet and close..."
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