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24/12/2017 25/12/2017
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    Crowne Plaza Hotel

    701 E Genesee St, Syracuse, NY 13210-1505
    011 65 800 852 6027
    Hotel website
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    24/12/2017 25/12/2017
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    Savings alert: 26% below average rate

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    Traveller (183)
    Room & Suite (69)
    Dining (10)
    • Excellent25%
    • Very good38%
    • Average20%
    • Poor10%
    • Terrible7%
    Travellers talk about
    “library lounge” (18 reviews)
    “rain shower” (30 reviews)
    “floor number” (14 reviews)
    Free Wifi
    Non-Smoking Hotel
    Airport Transportation
    Room Service
    Family Rooms
    Fitness centre
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    3.5 Star Hotel
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    24 Dec25 Dec
    1 room, 2 adults, 0 children
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    Write a ReviewReviews (716)
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    321 - 325 of 702 reviews

    Reviewed 18 August 2013

    In honesty, I wanted to stay at a hotel a few blocks west, but that hotel was about $60 more than the Crowne Plaza. I had been warned that I should.be cautious about walking from the hotel to the meeting location, which was west of...More

    Thank Michigan_Techie
    Response from Kelly C, Front Office Manager at Crowne Plaza HotelResponded 3 September 2013

    Greetings Michigan_Techie, Thank you for such a nice review! I will be sure to pass along your review to our Chef. Next time you are in the area we hope to see you as we just re-did our menus in Redfields. Good to hear that...More

    Reviewed 18 August 2013

    A well priced hotel in Syracuse, close to the university and downtown. The walk into downtown isn't the prettiest, but it is very straightforward. Rooms are a nice size and the bathroom whilst small is well renovated. A little noisy, both from the road and...More

    Thank nickybailey
    Response from Kelly C, Front Office Manager at Crowne Plaza HotelResponded 3 September 2013

    Hello nickybailey, Thank you for staying with us and the kind review here on TripAdvisor. I am glad to hear that you enjoyed your stay with us. Next time you stay with us ask for a room facing the University and we will try get...More

    Reviewed 17 August 2013

    Driving up to the Crowne Plaza you wonder why on earth is this still here. The neighborhood isn't the most desireable. However the hotel is beautiful. I booked this room through Priceline and I guess I didn't do it correctly. I was given a single...More

    Thank Kittymamma
    Response from Kelly C, Front Office Manager at Crowne Plaza HotelResponded 3 September 2013

    Greetings kittymamma, Thank you for taking time out to share your thoughts with everyone! We actually had just undergone renovations within the last two years. I am sorry that you were not greeting pleasantly while changing rooms, everyone is a real hotel guest no matter...More

    Reviewed 12 August 2013

    Very clean room with a friendly staff. Only stood there one night in route to a different destination. Parking was close, but from what I understood, there was going to be an additional fee starting August 1, 2013, so you may want to ask about...More

    Thank Nancy K
    Response from Kelly C, Front Office Manager at Crowne Plaza HotelResponded 3 September 2013

    Greetings Nancy K, Thank you for taking the time out to write a review here on TripAdvisor! Yes we have begun to charge for parking but we are one of the more reasonably priced garages in the city. Maybe next time you stay with us...More

    Reviewed 12 August 2013 via mobile

    Not on campus, but not far off campus. Right between Cuse and downtown. Upgraded rooms are nice, bar is ok. Definitely better inside than it looks on the outside. Been staying there for months for work. Staff is very nice and accommodating. Gym is spacious...More

    1  Thank JDK911
    Response from Kelly C, Front Office Manager at Crowne Plaza HotelResponded 21 August 2013

    Greetings JDK7983, Thank you for taking the time to share your review. We appreciate your dedication to our property! Please feel free to reach out to our Business Transient Sales Manager- Sarah Block to set up a negotiated rate for your company. You may email...More

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    • Restaurant
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    • Room Service
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    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
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    • TripAdvisor is proud to partner with IHG, Priceline, Expedia, Travelocity, Booking.com, Hotels.com, Orbitz, Hotwire, Cheap Tickets, Cancelon, HotelQuickly and getaroom.com so you can book your Crowne Plaza Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Finger Lakes >
    • Syracuse
    • Also Known As
    • Renaissance Syracuse ,
    • Syracuse Renaissance
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    Traveller (183)
    Room & Suite (69)
    Dining (10)
    Hotel & Grounds (150)
    Bathroom (26)
    Business Centre & Event Rooms (3)
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    Ask a question
    Questions & Answers
    Penny R
    30 June 2017|
    AnswerShow all 2 answers
    Response from Penny R | Reviewed this property |
    Do you know what the site is??
    11 January 2017|
    AnswerShow all 2 answers
    Response from Joanne339 | Reviewed this property |
    Hi, I am not sure it would be best to contact the hotel. I just went there for a luncheon. So I am not sure if they are animal friendly.
    5 August 2016|
    AnswerShow all 2 answers
    Response from Thomas S | Reviewed this property |
    Sorry- I can't speak to the Executive Lounge. The hotel was undergoing some significant water main construction (the city was doing this) and there was no access to any Executive Lounge. I don't think they have one anymore.
    Room Tips
    "Ask for room opposite of freeway to cut down on noise."
    Read review
    "Ask for an upper room for the view."
    Read review
    "Anyplace away from the highway!!!!!"
    Read review
    "If you're looking for a budget hotel, you'll probably be happy. Otherwise, try a Holiday Inn Express."
    Read review
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