We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
03/09/2017 04/09/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Crowne Plaza Hotel

    701 E Genesee St, Syracuse, NY 13210-1505
    Hotel website
    Save
    Best prices for your stay
    03/09/2017 04/09/2017
    US$119
    US$119
    US$119
    Traveller (180)
    Room & Suite (69)
    Dining (10)
    Parkview Hotel
    520 reviews
    #4 of 32 hotels in Syracuse
     
    Marriott Syracuse Downtown
    205 reviews
    #6 of 32 hotels in Syracuse
     
    Hotel Skyler Syracuse, Tapestry Collection by Hilton
    382 reviews
    #5 of 32 hotels in Syracuse
     
    Aloft Syracuse Inner Harbor
    105 reviews
    #8 of 32 hotels in Syracuse
     
    Overview
    • Excellent24%
    • Very good39%
    • Average20%
    • Poor10%
    • Terrible7%
    Travellers talk about
    “rain shower” (30 reviews)
    “floor number” (14 reviews)
    Free Wifi
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Family Rooms
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    3.5 Star Hotel
    All hotel details
    Offers from Crowne Plaza Hotel
    Special Offer: Book Direct and Save
    Hotel deals
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"template":"ibex_photo_carousel__widget"},"scriptFlags":null}
    Parkview Hotel
    520 reviews
    #4 of 32 hotels in Syracuse
     
    Marriott Syracuse Downtown
    205 reviews
    #6 of 32 hotels in Syracuse
     
    Hotel Skyler Syracuse, Tapestry Collection by Hilton
    382 reviews
    #5 of 32 hotels in Syracuse
     
    Aloft Syracuse Inner Harbor
    105 reviews
    #8 of 32 hotels in Syracuse
     
    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 10 partner sites to see rooms from US$119.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Syracuse hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "69b9b7256c034057823eff65c1eed566", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":93821,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32463887],"additionalContentIds":[],"pollCount":0,"checkin":{"day":3,"month":9,"year":2017},"checkout":{"day":4,"month":9,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":119,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"69b9b7256c034057823eff65c1eed566","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":119,"lowestMetaPrice":119,"additionalPartner":false,"highestMetaPriceDisplay":119,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":119,"lowestMetaPrice":119,"highestMetaPriceDisplay":119,"hotelName":"Crowne Plaza Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjY5YjliNzI1NmMwMzQwNTc4MjNlZmY2NWMxZWVkNTY2IiwiQUlLIjoiMGRiODJiY2NiYTZhNDk0MmE2MTI0MWJmYmFhN2E0YTUifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "03/09/2017", "checkOut": "04/09/2017", "lowestPrice": "US$119", "hasDates": true, "hacComplete": true, "contentIdMappings": {"32463887":"BookingCom","53900103":"TravelocityEWS","109206067":"HotelsCom2IB","79434350":"CheapTicketsEWS","65693250":"Hotwire","78319971":"PricelineIB","32697996":"Expedia","78881916":"OrbitzEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"template":"ibex_room_grid_hsx__widget"},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"template":"ibex_mismatch_message__widget"},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"template":"ibex_room_grid_row_hsx__widget"},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (697)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages
    There are newer reviews for Crowne Plaza Hotel
    See the most recent reviews

    371 - 375 of 683 reviews

    Reviewed 19 November 2012

    We just stayed at the Crowne Plaza Hotel in Syracuse on Saturday, November 17. I reserved through hotwire for a cost of $95 divided by 4 gals for a girl's weekend of shopping. Tom the shuttle bus driver was fabulous, he took us to the...More

    1  Thank SimoneDelaunt1
    Response from Emilie L, Manager at Crowne Plaza HotelResponded 28 November 2012

    Dear Valued Guest, Thank you for the wonderful feedback. I will be sure to let our team know what a wonderful stay you and your friends had with us. We look forward to seeing you in the future. Warm Regards, Emilie Lonergan Rooms Manager cpsyracuse.com

    Reviewed 19 November 2012

    We went to Syracuse for a shopping weekend and planned on staying overnight. Did a quick search on Hotwire.com and found a hotel deal for well under the regular price. Of course, with Hotwire.com you don't know which hotel you'll be staying at until you've...More

    1  Thank Vacationer4Ever
    Response from Emilie L, Manager at Crowne Plaza HotelResponded 28 November 2012

    Dear Valued Guest, I am very glad to hear that you and your husband enjoyed your stay with us. We are alwasy working on new menu options so I appreciate the feedback and will be sure to mention this to our Food and Beverage team....More

    Reviewed 15 November 2012

    Great hotel in the downtown area of Syracuse, Lots of action with someone playing a piano and such when I arrived Sat. night. I have a few complaints though. I find this hotel to be overpriced on a Saturday/Sunday as I got this on Priceline...More

    Thank idaliss
    Response from Emilie L, Manager at Crowne Plaza HotelResponded 28 November 2012

    Dear Valued Guest, I am glad you had the opportunity to stay at our property. We are always working on new ways to improve our hotel as well as our guest satisfaction. We appreciate the feedback and look forward to seeing you the next time...More

    Reviewed 14 November 2012

    We found this hotel to be a little weird--the elevator system is a total disaster. It's apparently meant to expedite passengers' trips but what it really does is confound them. The rooms are renovated, but it's more half renovated/half weird. The rain shower was really...More

    Thank elizabethonline
    Response from Emilie L, Manager at Crowne Plaza HotelResponded 7 December 2012

    Dear Valued Guest, I am very pleased to hear that housekeeping was able to help retrieve an item you had left behind. I hope that the next time you are in the area you will give us another opportunity to have a more memorable experience....More

    Reviewed 11 November 2012

    Stayed here for 1 night attending football game. The rooms had been renovated. Good rain shower. Elevators had advanced programming so as to get you to your room sooner. The lobby and lounge were very well done.More

    Thank KeithAHall
    Response from Emilie L, Manager at Crowne Plaza HotelResponded 28 November 2012

    Dear Valued Guest, I am very pleased to hear that you enjoyed your stay with us. I truly appreciated the wonderful feedback you have given about our hotel. We look forward to seeing you in the near future. Warm Regards, Emilie Lonergan Rooms Division Manager...More

    Parkview Hotel
    520 reviews
    #4 of 32 hotels in Syracuse
     
    Marriott Syracuse Downtown
    205 reviews
    #6 of 32 hotels in Syracuse
     
    Hotel Skyler Syracuse, Tapestry Collection by Hilton
    382 reviews
    #5 of 32 hotels in Syracuse
     
    Aloft Syracuse Inner Harbor
    105 reviews
    #8 of 32 hotels in Syracuse
     
    About
    Amenities
    • Top amenities
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Shuttle Bus Service
    • Airport Transportation
    • Concierge
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$105 - US$272 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #11 Business Hotel in Syracuse
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 279
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Travelocity, Expedia, Hotels.com, Booking.com, Priceline, Orbitz, Hotwire, Cancelon, Cheap Tickets, TripOnline SA, HotelQuickly, Agoda and getaroom.com so you can book your Crowne Plaza Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Finger Lakes >
    • Syracuse
    • Also Known As
    • Renaissance Syracuse ,
    • Syracuse Renaissance
    Add Photo Photos
    Traveller (180)
    Room & Suite (69)
    Dining (10)
    Hotel & Grounds (147)
    Bathroom (26)
    Business Centre & Event Rooms (4)
    Nearby
    Hotel Skyler Syracuse, Tapestry Collection by Hilton
    382 reviews
    .62 km away
     
    Quality Inn & Suites Downtown
    115 reviews
    .72 km away
     
    Sheraton Syracuse University Hotel & Conference Center
    408 reviews
    .96 km away
     
    Marriott Syracuse Downtown
    205 reviews
    .83 km away
     
    Nearby Restaurants
    Strong Hearts Cafe
    131 reviews
    .12 km away
    Phoebe's Restaurant & Coffee Lounge
    135 reviews
    .36 km away
    Mission Restaurant
    212 reviews
    .59 km away
    Laci's Tapas Bar
    138 reviews
    .62 km away
    Nearby Attractions
    Erie Canal Museum
    291 reviews
    .65 km away
    Museum of Science & Technology
    260 reviews
    1.10 km away
    Landmark Theatre
    131 reviews
    .87 km away
    City Market
    59 reviews
    .53 km away
    Ask a question
    Questions & Answers
    Penny R
    30 June 2017|
    AnswerShow all 2 answers
    Response from Penny R | Reviewed this property |
    Do you know what the site is??
    0
    Votes
    Juliesuebrian
    11 January 2017|
    AnswerShow all 2 answers
    Response from Joanne339 | Reviewed this property |
    Hi, I am not sure it would be best to contact the hotel. I just went there for a luncheon. So I am not sure if they are animal friendly.
    1
    Vote
    jjoer13447
    5 August 2016|
    AnswerShow all 2 answers
    Response from Thomas S | Reviewed this property |
    Sorry- I can't speak to the Executive Lounge. The hotel was undergoing some significant water main construction (the city was doing this) and there was no access to any Executive Lounge. I don't think they have one anymore.
    0
    Votes
    Room Tips
    "Room on the 10th floor only had a walk in shower, which had to be walked into to access the toilet and close..."
    Read review
    "Avoid the bartender. Very unfriendly! The hotel parking rate is overpriced. Park across the street or on the..."
    Read review
    "Rooms on the upper floors have a beautiful view"
    Read review
    "great views of the city, rooms are always clean, very spacious and modern"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing