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BEST WESTERN PLUS Franklin Square Inn Troy/Albany

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#2 of 3 Hotels in Troy
Certificate of Excellence
GreenLeadersSilver level
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BEST WESTERN PLUS Franklin Square Inn Troy\/Albany
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397 Reviews from our TripAdvisor Community

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Showing 392: English reviews
Brooklyn, New York
Reviewed 1 week ago NEW

We (parents and two college-age kids) stayed here to drop off our son for his first semester at RPI. The rooms here are good, the rate competitive. Bonus is free breakfast with the room, and free parking. Very close to RPI, a five minute drive to our son's dorm. Staff very helpful introducing us to the hip, fun historic district...

Review collected in partnership with Best Western
Thank BMFBrooklyn
Reviewed 1 week ago

Upgraded to a suite! Good Breakfast. Short walk to RPI. Love the town and great location to explore the farmer's market and downtown. The price is what you would expect for a hotel in this location. It is my go to hotel whenever I am in town.

Thank CJ K
Hyde Park, New York
Reviewed 1 week ago

I was shocked to learn that the room rate when reserving in a block of rooms for a wedding was $20 more than if I simply reserved online. When I questioned the staff about this, they did I would have to speak to a manager, but one was not available during the duration of my stay.

Review collected in partnership with Best Western
Thank rosaliec2017
Reviewed 3 weeks ago via mobile

Extremely nice.. Great location, terrific breakfast, friendly staff. Spacious, comfortable well appointed.rooms. Will stay again. Very good barbeque right across the street and many nice shops and food right by.

Thank MontanaTravelmom
Reviewed 4 weeks ago via mobile

Great location. Very nice town. Easy access to hotel. Very nice people. Great welcome. Clean. Silent. Easy. Causy. Beautyfull lobby. Great restaurant across the street. Very good breakfast. Will go again for sure.

Thank floride238
Franklin, New Hampshire
Reviewed 17 December 2016 via mobile

The hotel allows pets and there is a park across the street. I had room 101 which is next to an exit. That was very convenient for me with the dog. Some travelers felt the unlocked exit (6-10) was unsafe but I never felt unsafe. There's also a good BBQ restaurant nearby. I only stayed 1 night but looks like...

Thank BLWScott
Reviewed 13 November 2016 via mobile

I like to stay here the town is good they have good stuff house keeping breakfast is good a lot more to see downtown I see thair added on more rooms this is great I can't think of nothing more just you will have a great time and a great stay.

Thank Mary A M
Reviewed 10 November 2016 via mobile

We chose this hotel because of its close proximity to the Troy Music Hall. It turned out to be a very good choice. Besides the convenience of it being walking distance, with many restaurant choices on the way,the hotel itself was very nice. The room was clean and a nice comfortable size. The staff was pleasant and helpful. I requested...

Thank arnieb53
Reviewed 9 November 2016

We stayed here on a slow Monday night in November, hoping for a good night's rest. Between the construction (power tools and metal banging began at 7:15 AM), dog barking in the hallway outside our room at 2:30 AM, and very loud neighbors, it was a rough night. Being on the second floor above the breakfast room, the sounds of...

Thank Michael S
Beachwood, NJ
Reviewed 1 November 2016

Nice lobby. Clean rooms, Pet friendly. Walking distance to several great restaurants and brew pubs. Great complimentary hot breakfast. Staff is attentive, courteous and friendly. I know they have a fitness room but was not able to look in on it or avail myself.

Thank PeteRNJBeachwood_NJ

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Located 0.4 miles from Rensselear Polytechnic Institute (RPI) and at the center of historic downtown Troy, the BEST WESTERN PLUS Franklin Square Inn Troy/Albany offers comfort and convenience within a short distance of all the major Albany, NY attractions. Stay at the BEST WESTERN PLUS Franklin Square Inn Troy/Albany as you attend your next wedding or event at one of our two luxurious ballrooms, the Franklin Plaza and Franklin Terrace. Make yourself at home in one of our luxurious 62 rooms. Standard rooms are available with either one king size bed or two queen size beds. Accessible rooms with specially designed bathroom grab bars, wheelchair accessible entrance ways, and roll in showers are available upon request. Upgrade to one of our deluxe rooms with a king size bed, whirlpool hot tub, and living area. Our two-room Fulton suite offers a king size bed, spa shower, living, dining and bar areas. All reservations include a full free hot breakfast, free high-speed wireless Internet access, free onsite parking, and free access to our gym and business center. All rooms are equipped with 32" inch flat screen television sets, refrigerators, individual cup coffee makers stocked with complimentary coffee and tea, hair dryers, and iron and ironing board sets. ... more   less 

Additional Information about BEST WESTERN PLUS Franklin Square Inn Troy/Albany

Address: 1 4th St, Troy, NY 12180-3225 (Formerly Franklin Square Inn)
Region: United States > New York > Troy
Price Range: $133 - $283 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Franklin Square Inn Troy/Albany 2.5*
Number of rooms: 62
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Also Known As:
Best Western Plus Franklin Square Inn Hotel Troy
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Franklin Square Inn Troy/Albany staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Franklin Square Inn Troy/Albany staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to be on the top floor, on the end, not above the bfast room”
 of 5 bubbles N1178GZmichaels, 8 Nov 2016 | Read review
“The suite is great if you dont mind paying.”
 of 5 bubbles robertbakewell, 14 Nov 2015 | Read review
“Stay in upper floor Hudson river side”
 of 5 bubbles 517charlesw, 5 Sep 2015 | Read review
“West side has view of river front; good for people watching due to free concert every Wed at river front across from BW from June to Aug.”
 of 5 bubbles t0pgun, 21 Aug 2015 | Read review
“If a light sleeper do not stay in room 211. The elevator is right on the other side of the wall and you can hear it moving up and down.”
  • Double Queen Room
 of 5 bubbles Cac1234, 17 Aug 2015 | Read review
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