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Holiday Inn Express Hotel & Suites Utica

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Traveller (45)
Room & Suite (35)
Dining (7)
Overview
  • Excellent63%
  • Very good27%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“hi express”(6 reviews)
“front desk”(48 reviews)
“breakfast room”(10 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star accommodation
All hotel details
Additional information
Offers from Holiday Inn Express Hotel & Suites Utica
Special Offer: Book Direct and Save
Hotel deals
Offers from Holiday Inn Express Hotel & Suites Utica
Special Offer: Book Direct and Save
Hotel deals
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Reviews (289)
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288 results
Traveller rating
179
79
21
7
2
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Time of year
LanguageEnglish
179
79
21
7
2
Show reviews that mention
All reviewshi expressfront deskbreakfast roompillow casesfree breakfastfire pitlocal collegegreat place to stayshower curtainwould stay here againcookiesnice sizespent one nightmain roadbeds were comfortablevery nice hotelfitness center
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1 - 5 of 288 reviews
Reviewed yesterday via mobile

I do not normally expect to be “charmed” by a Holiday Inn. Yet, this particular hotel is charming. Well maintained. Clean. Staff friendly and accommodating. The only reason they did not get 5 stars is they have some front desk problems. They checked us into...More

Thank stephrab
Response from Btownsend, Front Office Manager at Holiday Inn Express Hotel & Suites UticaResponded today

Dear stephrab, Thank you choosing to stay with us. I am happy the you found our hotel to be charming and well maintained. I sincerely apologize for the room check in error that occured with the Front Desk. Thank you for providing your feedback so...More

Hotel's Favourite
Reviewed 17 July 2018

12 hours of driving made my stay here a welcome rest. Cookies in the lobby at 7:30 were a treat. Room was clean and comfortable and the bed was one of the best. Breakfast has a good selection of options. Staff was so polite and...More

Thank Renzo B
Response from Btownsend, Manager at Holiday Inn Express Hotel & Suites UticaResponded 4 weeks ago

Dear Renzo B, We appreciate you taking the time to write this review, we are truly thrilled you were so happy with your stay with us!! We hope you always choose to stay with us when passing through the area again. Thank you, Brandee Townsend

Reviewed 1 week ago via mobile

Nice newer HI Express. Room was very nice king with nice bathroom with walk in shower and no tub. That’s a good thing. Nicer breakfast room than most and a little better breakfast than most. I used points, but it seemed a little pricey. Would...More

Thank george b
Response from Btownsend, Front Office Manager at Holiday Inn Express Hotel & Suites UticaResponded 2 days ago

Dear george b, Thank you for staying with us. I am happy that you enjoyed your king room and our newer breakfast room. Please some and stay with us again the next time you are passing through Utica. Sincerely,

Reviewed 3 weeks ago

When looking for a place to stay in Utica , the Holiday Inn Express is the place..don’t bother looking any further. The staff is very friendly and accommodating, the rooms are very nice, clean and comfortable. Very convenient to restaurants and attractions, easy on and...More

Thank BellaNewYork
Response from Btownsend, Front Office Manager at Holiday Inn Express Hotel & Suites UticaResponded 2 weeks ago

Dear BellaNewYork, We are pleased to hear that you enjoyed your room and that you found our location to be convenient. We look forward to you staying with us again soon and thank you for being a member of our IHG Rewards Club. Sincerely,

Reviewed 3 weeks ago

This particular hotel exemplifies why my wife and I usually have Holiday Inn Express hotels at the top of our lists when traveling throughout the states. Conveniently located off the New York state thruway, this HI Express was clean, comfortable, and within walking distance of...More

1  Thank Samuel M
Response from Btownsend, Front Office Manager at Holiday Inn Express Hotel & Suites UticaResponded 2 weeks ago

Dear Samuel M, Thank you so much for providing us with your feedback. We are happy that you found your room to be clean and comfortable and the breakfast buffet to be outstanding. I hope that the next time you are in Utica that you...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Wheelchair Access
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Breakfast Available
Dry Cleaning
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Heated pool
Indoor pool
Details
Price range
US$161 - US$219 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$161 - US$219 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (45)
Room & Suite (35)
Dining (7)
Pool & Beach (4)
Questions & Answers
Ask a question
revmarty
4 April 2018|
AnswerShow all 3 answers
Response from Lee A | Property representative |
Queens, there aren't any doubles in the hotel.
0
Votes
Gqr3
21 March 2017|
AnswerShow all 3 answers
Response from Btownsend | Property representative |
We have an indoor swimming pool. We do not have a hot tub.
0
Votes
roadtriper2016
30 March 2016|
Answer
Response from Amy W | Reviewed this property |
I don't believe so....
0
Votes
Room Tips
"It's wise to ask for a room away from families and teenagers if you seek a quiet room for the evening."
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"Room on the first floor was quiet and easier than worrying about elevator with luggage"
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"Ask for a room on the top floor and at end of hall."
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"higher floor"
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