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The Hotel at Turning Stone Resort

388 reviews
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Traveller (52)
Room & Suite (21)
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Overview
  • Excellent39%
  • Very good33%
  • Average20%
  • Poor6%
  • Terrible2%
Travellers talk about
“turning stone”(101 reviews)
“hotel section”(6 reviews)
“event center”(8 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Offers from The Hotel at Turning Stone Resort
Special Price: 15% Off for Limited Time
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (388)Write a Review
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All reviewsturning stonehotel sectionevent centerupstate nysmoking roomjacuzzi tubgaming floorlate checkroom was clean and comfortableemerald restaurantenjoyed my staypeach blossomgreat roomlodgebingotsmohegan
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1 - 5 of 386 reviews
Reviewed 2 weeks ago

We've stayed at Turning Stone many times, in the hotel, tower, Inn and camping but the water coming out of the tub faucet this past Sunday morning was disgusting (see pictures). The part that disgusted me the worst was that I had drank the water...More

Thank Hainsc2014
Response from kevinvaillancourt, Manager at The Hotel at Turning Stone ResortResponded 2 weeks ago

Thank you very much for your review. We sincerely apologize as we were not made aware of any work being done in our vicinity, which caused the water to discolor. We assure you that our Facilities department worked diligently to resolve the issue as soon...More

Hotel's Favourite
Reviewed 24 September 2017

I do not believe there is a better place to stay than this hotel. It just may be the finest hotel in Upstate New York. The rooms are a good size and always well kept and looking like new. The hotel restaurants are top notch...More

Thank P5946FFjamesl
Response from kevinvaillancourt, Manager at The Hotel at Turning Stone ResortResponded 25 September 2017

We are glad that you had a good time. Please come back soon.

Reviewed 14 January 2018

Hidden gem in upstate NY. Hotel staff was the best. As soon as I pulled up the Valet that parked my car were the best. Check in was very nice. The room was clean and well maintained. Best part is you can get to your...More

Thank RJ6486
Reviewed 27 December 2017

I love coming to this resort! My boyfriend and I came with another couple on 12/20 and enjoyed every minute. Check in was smooth and the bellman was very helpful. The room was ok, would have been nice to have a fridge and microwave for...More

Thank Christie C
Reviewed 22 December 2017

Stayed in the hotel with its excellent internet connection. The food at both the Emerald and Tavern is excellent and they do give you plenty. The casino always updating the slots with the latest slots.

Thank dick b
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About
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Shuttle Bus Service
Dry Cleaning
Concierge
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Indoor pool
Spa
Casino and Gambling
Hot Tub
Tennis Court
Details
Price range
US$143 - US$341 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$143 - US$341 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (52)
Room & Suite (21)
Dining (2)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
SailboarderSooz
11 November 2017|
Answer
Response from kevinvaillancourt | Property representative |
Service animals are allowed at Turning Stone, as long as the animal follows AHA regulations and guidelines.
1
Vote
leona mae S
29 March 2017|
Answer
Response from kevinvaillancourt | Property representative |
Hello and thank you for your interest in Turning Stone Casino Resort. There is a 6 person hot tub and a lap pool at the fitness center. This is located on the 3rd floor of the Tower and is open daily from 6 am to 10 pm... More
1
Vote
Alan B
16 October 2016|
Answer
Response from CaptJimU | Reviewed this property |
Yes. They have it all. Bakery, Starbucks and everything else you could need.
1
Vote
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Room Tips
"Stay in the lodge"
Read review
"Always stay in tower when possible"
Read review
"Go for the upgraded room if available!"
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"Convenient to stay on an upper floor above the casino."
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