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Vernon Downs Hotel

194 reviews
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Traveller (52)
Room & Suite (18)
Pool & Beach (2)
Overview
  • Excellent17%
  • Very good31%
  • Average23%
  • Poor18%
  • Terrible11%
Travellers talk about
“race track”(23 reviews)
“turning stone”(26 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
2.5 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (194)Write a Review
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Traveller rating
33
56
46
36
23
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LanguageEnglish
33
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46
36
23
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All reviewsrace trackturning stonehotel and casinocoffee potlove seatpillow top mattressrooms overlookingpool roomsmall sinkthe complimentary continental breakfastoff siteyogurtmini fridgeminute drivesitting areabit datedtubs
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1 - 5 of 194 reviews
Reviewed 1 week ago

Me and my husband wanted to do something for our anniversary. We decided to go to Vernon Downs. We have stayed at this hotel before and like it because it's a smaller and friendlier resort casino. Upon checking in we were greeted by Daniel at...More

Thank Rachel1_13
Response from Simon S, Manager at Vernon Downs HotelResponded 1 week ago

Dear Guest, I would like to thank you for your feedback and I'm very pleased we were able to make your anniversary special. We are looking forward to your next visit with us and again thank you.

Reviewed 21 December 2017

The rooms are pretty standard, but some (I'm not sure if all) sofas in the room are sofa sleepers so that is an added bonus. The rooms are a good size, but after 4 people can be some what crowded. The continental breakfast in the...More

Thank Shawn_G92
Response from Simon S, Manager at Vernon Downs HotelResponded 2 weeks ago

Dear Guest, I would like to thank you for your comments regarding your stay with us. We work very hard to provide outstanding service for all of our guests and you are correct to book a trackside view room during racing. I have discussed the...More

Reviewed 6 December 2017 via mobile

Room had a toilet that wouldn’t stop flushing, both sinks would not drain. Let’s face it the maid service was non-existent. Floors not vacuumed. FYI do not eat the French Onion Soup at Mr G’s. It had croutons in it that looked like they had...More

Thank NyRudie
Response from Simon S, Manager at Vernon Downs HotelResponded 2 weeks ago

Dear Guest, I would like to take this time to apologize for any inconvenience you experienced during your stay. I have reviewed your comments with both our executive housekeeper and food & beverage manager. We do work hard to provide both outstanding service and food...More

Reviewed 14 November 2017

We came for an event. The food was surprisingly delicious! The room was large and nicely set up. Bathroom seemed clean. We did not have time to use the shower. The closet floor was filthy. They apparently haven't cleaned that closet floor in months. The...More

Thank SkyTop4
Response from Simon S, Manager at Vernon Downs HotelResponded 2 weeks ago

Dear Guest, I would like to apologize for any convenience you experienced during your stay. I have reviewed with out housekeeping staff regarding the shortfalls with the room. I'm pleased to hear that you had a wonderful time with the event. We do look forward...More

Reviewed 22 October 2017 via mobile

My husband and I won a free 2-night stay at the hotel (jacuzzi suite). When I called to make the reservation, the gentleman told me they did not have any rooms overlooking the horse track. But when we arrived, Simon at the front desk told...More

Thank Chantel915
Response from Simon S, Manager at Vernon Downs HotelResponded 2 weeks ago

Dear Guest, I would like to thank you for your comments regarding your stay with us. I'm pleased that I was able to get you your suite that evening as we were sold out of Jacuzzi suites when you booked your reservation. I'm looking forward...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Meeting Rooms
Business Centre with Internet Access
Banquet Room
Conference Facilities
Breakfast included
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Casino and Gambling
Hot Tub
Indoor pool
Heated pool
Details
Price range
US$70 - US$165 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$70 - US$165 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (52)
Room & Suite (18)
Pool & Beach (2)
Questions & Answers
Ask a question
Jewelz2267
29 December 2015|
Answer
Response from sl927 |
no laundry options available
0
Votes
JROBERTSJR
27 August 2014|
AnswerShow all 5 answers
Response from Simon S | Property representative |
You can view the track from the room and the higher floors provide best view. We don't have a balcony off the room and the odds board is quite a distance to get a clear view. We do have our hotel resturant that has seating... More
0
Votes
Room Tips
"Ask for a top floor facing the horse track."
Read review
"There is a racetrack that our room faced so we could watch the horses doing their practice."
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"Ask for a view of the track to watch the horses work out in the mornings."
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"Bring an extension cord!"
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