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The Hotel at Turning Stone Resort

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The Hotel at Turning Stone Resort
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364 Reviews from our TripAdvisor Community

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Showing 362: English reviews
Cape Coral, Florida
Reviewed 11 June 2015

We were attending Frankie Valli show and decided to spend the night. We were in not in the Tower like previous but found nothing wrong with our room. Still accessible from main lobby. Room was clean and comfortable. We bought the breakfast package and ate in the Emerald room the next morning. You had no limits on what you ordered...

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Thank CapeSkan
St. Pete Beach, Florida
Reviewed 4 June 2015

Just stayed for 3 nights for a wedding. We stayed in a "non smoking" room in the hotel section, but it smelled of old smoke the minute we entered the room. We thought about asking to switch to another room, but that's a hassle. The bed was comfortable and clean, as was the entire room, BUT the furniture was fairly...

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2Thank rgaryr
Rochester, New York
Reviewed 4 June 2015

We have stayed at the tower before and the rooms were great. This time we stayed at the hotel on the 3rd floor. Every time you go to the elevators you have to walk through a cloud of cigarette smoke. The second floor is designated for smoking rooms- and the rooms above are not. When you are in the hall...

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2Thank Julie D
NYC
Reviewed 27 May 2015

The hotel service was great. We stay two nights, we were in town for the USBC tournament. The hotel was so organize with the handling of the luggages to the coupons for your free play and food vouchers. I would love to do a bus trip there again.

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1Thank Realsexxy
Rotteram
Reviewed 27 May 2015

We spent the night after attending a concert at Turning Stone. The Hotel was close to the concert venue as well as dining and entertainment. We found this to be very convenient and easy. The room was clean and affordable....Totally recommend it

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1Thank CAG1121
Rochester, New York
Reviewed 27 May 2015

We have stayed at The Hotel at Turning Stone many times. It is always a wonderful experience. Check in and out is easy and fast. The rooms are always clean. Staff is friendly and helpful. The restaurants are excellent and the shows great. They even sent me a shirt that I left in the closet the last time we visited....

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Thank 442Birdie
East Syracuse, New York
Reviewed 27 May 2015

Like this better than the Tower.rooms seem bigger.Nice King size beds.Rooms are very clean.Staff from front desk to housekeeping very friendly.Its also closer to the casino then the tower.Free in room coffee with coffee maker.

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1Thank Al S
La Quinta, California
Reviewed 25 May 2015

I was visiting in the area, and this hotel was recommended by a frequent guest. We had a quick and easy check-in experience. Room was ready ahead of schedule. The room was immaculate and very updated. To get to the rooms by elevator, one must insert room key. Added measure of security. Spacious room. Bathroom had beautiful glass shower with...

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1Thank Erica M
Hamburg, New York
Reviewed 18 May 2015

I stayed one night, mid week during a business conference. Both check in and check out was quick and efficient. The room was nice and clean with a firm king sized bed as requested. The casino level is quite smokey, so I was concerned that the smoke would filter up to the hotel rooms. I am happy to say that...

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Thank JSCHMEEG
Buffalo, New York
Reviewed 23 April 2015

I offered a less than spectacular review of Turning Stone a while back, so I don't why, but I decided to give it a second chance. I have to drive right past the exit on the thruway and I figured why not, round two can't possibly be as bad as my first experience. Well...I never made it past the reservation...

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6Thank anthony m

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Hotel at Turning Stone – AAA 3 Diamond award-winning low-rise hotel, located in the heart of casino excitement, provides full service at mid-level prices. ... more   less 

Additional Information about The Hotel at Turning Stone Resort

Address: 5218 Patrick Rd, Verona, NY 13478
Region: United States > New York > Verona
Price Range: $206 - $529 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Hotel at Turning Stone Resort 4*
Number of rooms: 240
Reservation Options:
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Hotel Style:
#6 Business Hotel in Verona
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Questions & Answers

Here's what travellers have asked, with answers from The Hotel at Turning Stone Resort staff and other travellers.
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Questions? Get answers from The Hotel at Turning Stone Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Always stay in tower when possible”
 of 5 bubbles 287davisw, 29 Jan 2017 | Read review
“Go for the upgraded room if available!”
 of 5 bubbles B3571IFlisar, 16 Jan 2017 | Read review
“Convenient to stay on an upper floor above the casino.”
 of 5 bubbles 43chappy43, 6 Oct 2016 | Read review
“The higher the better for the best views”
 of 5 bubbles CaptJimU, 14 Sep 2016 | Read review
“Stayed on the non-smoking floor Room was very clean.”
 of 5 bubbles marykC9790DY, 25 Aug 2016 | Read review
5 of 5