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Valet parking is free but we wanted quicker access to our vehicle. That was fine but they were a little pushy. Front desk was fine. Room was nice--though would have appreciated a small fridge (space for it under the tv but not one there). Fitness...More
Thank John B
Response from kevinvaillancourt, Manager at The Tower at Turning Stone ResortResponded 3 days ago
Thank you for your review. We are glad you enjoyed your stay with us. Refrigerators are certainly available upon request, for a small additional fee. Please feel free to make that request the next time you reserve with us.
We went to the casino and stayed for a night and for a concert. Rooms have been updated since we were there last. We always like to get a tower corner room. It has a hallway entrance, but then has two rooms within that entrance....More
This was the last night on our 9 day coach trip to New England, what a way to finish. We were greeted on the bus by one of the managers and were advised that we would receive vouchers for dinner, gambling and breakfast, a total...More
Response from kevinvaillancourt, Manager at The Tower at Turning Stone ResortResponded 3 weeks ago
We are very glad that you had a great time and hope that you get the chance to return soon.
My boyfriend booked a night in one of the suites. He arranged to have balloons and flowers in the room when we entered. They were not there, but he was charged! The staff at the front desk were very rude when he went down to...More
2 Thank shonda474
Response from kevinvaillancourt, Manager at The Tower at Turning Stone ResortResponded 4 weeks ago
Thank you very much for your feedback. I understand that you have spoken with the hotel manager and that this issue has been resolved.
I went there for 2 nights this past week. We enjoyed ourselves completely.
I loved the hotel, very classy, and the people who worked there couldn't be any nicer. Plenty of places to eat there, nice restaurants and if you don't want to sit in...More