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The Tower at Turning Stone Resort

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The Tower at Turning Stone Resort
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494 Reviews from our TripAdvisor Community

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There are newer reviews for The Tower at Turning Stone Resort
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Showing 493: English reviews
Rochester, New York
Level Contributor
157 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 23 July 2016

I was at Turning Stone for a conference for work. It is a fairly depressing location for a conference (think lots of people who probably shouldn't have been at a casino spending lots of time here). The restaurants were mediocre and the service was poor. My non-smoking room had clearly been recently smoked in. Water pressure was low. Shower was... More 

Thank Jeremy L
Watertown, Ma.
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 18 July 2016

We stayed two nights in The Tower at Turning Stone Casino & Resort. The room was very nice but nothing spectacular. We stayed in the Deluxe King room. At home we would have had a free room but this was the first visit to this Casino resort so we paid full price. The room cleaning staff were right on the... More 

Thank BostonBob2030
Level Contributor
4 reviews
Reviewed 13 July 2016

What had a fabulous time! From the moment we drove up to the tower and the valet took the cars keys to the moment I called to get our car when it was time to leave, every employee we came in contact with was exceptional. Our room was very clean, comfortable and richly decorated. The food was delicious and our... More 

Thank cindylill
Syracuse, New York
Level Contributor
4 reviews
Reviewed 28 June 2016 via mobile

This hotel is very nice. The rooms are spacious and clean. The staff is very welcoming and helpful too. It's nice to be able to go right downstairs to the pub fit a drink and happy hour, the awesome dinner buffet or to a romantic dinner at the nice restaurant near the Emerald and bakery. Many different types of clubs/... More 

Thank cjradigan21
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 28 June 2016

As soon as we walked up to the front desk, the we had a great reception, very friendly, and helpful. The room was very nice, great beds, very clean and well worth the money. Our room was on the 9th floor which gave us a outstanding view of the county side. The hotel was full the night we stayed, but... More 

Thank James M
Pittsford, New York
Level Contributor
84 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 12 June 2016

Turning Stone is an interesting place. A huge tower in the middle of nowhere. I don't go to casinos for the obvious, I go there for conferences that happen to be there. Turning Stone is no different. As a conference venue and hotel it is quite nice. My room was large with a comfortable bed and a *GREAT* bathroom. Bathrooms... More 

Thank David_M48406
Finger Lakes Wine Country, New York
Level Contributor
65 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 179 helpful votes
Reviewed 4 June 2016

Pleasant surprise to have a renovated tower room recently. Made the stay seem special. Here are some photos to show renovation 2016. Much attention to design and detail: Stickley furniture, coffee cups from France, white brown and turquoise color scheme makes it feel very clean and earthy. This is a nice hotel / resort / casino. It is a popular... More 

Thank SenoraSofia
Level Contributor
92 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 4 June 2016 via mobile

I stayed here 1 night for a business meeting. The hotel room was pretty average. It was very clean, although I was only in the room for about 6 hours. Like many hotels associated with casinos, the corridors are very long, so be prepared for a hike. The event/meeting staff is first rate.

Thank screenname000
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 May 2016 via mobile

Beautiful clean room. We have been staying in the hotel, and I have no idea why! The tower is beautiful and a lot more spacious. Beds are comfortable and the bathroom is huge. Nice walk in shower. Ceiling to floor Windows.

Thank Nicole S
Latham, New York
Level Contributor
61 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 18 May 2016 via mobile

If you at planning a trip to turning stone you must stay one night the room's are clean and neat the bathroom are clean and neat the shower are just Ok it nead a bigger shower head but the room's are very nice

1 Thank JPB195528

74 photos of this hotel

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Room/Suite (26)
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Management photos: Courtesy of the property manager

All Management Photos (10)
Room/Suite (3)
Hotel & Grounds (4)
Dining (2)
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
The Tower at Turning Stone – AAA 4 Diamond award-winning high-rise hotel, offers a stunning panoramic view of the countryside. The Tower features spacious guest rooms and elegant suites. 100% Non-Smoking ... more   less 

Additional Information about The Tower at Turning Stone Resort

Address: 5218 Patrick Rd, Verona, NY 13478-3012
Region: United States > New York > Verona
Number of rooms: 266
Also Known As:
The Tower At Turning Stone Hotel Verona
Hotel Style:
#3 Business Hotel in Verona
#4 Romantic Hotel in Verona
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Questions & Answers

Here's what travellers have asked, with answers from The Tower at Turning Stone Resort staff and other travellers.
4 questions
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Questions? Get answers from The Tower at Turning Stone Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors and ask for a new room!”
 of 5 bubbles G1743MRmichellep, 17 Oct 2016 | Read review
“Get an upper level floor to get a better view of the countryside. We had a lower level room and got to see lots of maintenance equipment.”
 of 5 bubbles MrSilk, 18 Sep 2016 | Read review
“18th floor is hypoallergenic”
  • super comfortable bed
  • great modern room
 of 5 bubbles pulmqueen, 10 Sep 2016 | Read review
“Ask for a room above the 5th floor for a great view.”
 of 5 bubbles JIMM400, 27 Jun 2016 | Read review
“Higher up in the tower is better”
 of 5 bubbles David_M48406, 11 Jun 2016 | Read review
5 of 5