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Homewood Suites Rochester - Victor

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Traveller (56)
Room & Suite (48)
Dining (5)
Overview
  • Excellent66%
  • Very good24%
  • Average6%
  • Poor2%
  • Terrible2%
Travellers talk about
“social hour”(6 reviews)
“beer and wine”(7 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star accommodation
All hotel details
Additional information
Offers from Homewood Suites Rochester - Victor
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Homewood Suites Rochester - Victor
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
27 Aug28 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (627)
There are newer reviews for Homewood Suites Rochester - Victor
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Traveller rating
398
154
42
13
15
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398
154
42
13
15
Show reviews that mention
All reviewssocial hourevening receptionbeer and winehot tubfull kitchenpull out sofapotatoesstaff was very friendly and helpfulliving roomlight sleeperbreakfast staffshort drivewould highly recommend this hotelbristol mountainking bedcomplimentary breakfastbusiness trip
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21 - 25 of 622 reviews
Reviewed 10 May 2018

Staff was nice. Shower door fell off twice. No one followed up. In fact, after 2nd complaint did not even get a visit from housekeeping. Housekeeping horrible. On only day the services the room, they did not replenish coffee pods. Had to get from front...More

Review collected in partnership with Homewood Suites by Hilton
Thank mapenner2018
Response from Chris G, General Manager at Homewood Suites Rochester - VictorResponded 10 May 2018

Dear mapenner2018, On behalf of the Homewood Suites Rochester/Victor, we apologize for the service you received at our hotel. It is not indicative to level of service we strive to provide. Per our conversation we have refunded one night worth of points to your account....More

Reviewed 3 May 2018

The staff tried to keep the place clean, I will give them that. However the place does have a moldy smell, like the carpets need a deep clean or changing. My biggest complaint is the sofa bed. My teenage daughter woke up with body pain....More

Thank jackeric
Response from goyettecl41, General Manager at Homewood Suites Rochester - VictorResponded 5 May 2018

Dear Jacqi J We sincerely apologize to hear of your experience regarding our hotel. We are currently in the process of pricing out pull out mattresses and finding the ones that will work best for us. I was hoping you would be able to provide...More

Reviewed 27 April 2018

I decided on this hotel from past experiences with Homewoods. This hotel did not disappoint. The staff were amazing and so helpful. The complimentary breakfast had everything we could want. The evening socials were the highlight. The food was always tasty and high quality and...More

Review collected in partnership with Homewood Suites by Hilton
Thank jdb1980
Reviewed 25 April 2018

The staff at this hotel are extraordinary! Recently, I arrived at the hotel after a 6 hour drive. I had missed the dinner hour. The staff graciously made me a plate of dinner from the kitchen and put on a fresh pot of coffee! It...More

Review collected in partnership with Homewood Suites by Hilton
Thank shitsngiggles2018
Reviewed 20 April 2018

Spent one night here in March. Location is good, just a few minutes off the main highways. Check-in was smooth and quick. Good price for a suite that allowed me to cook in room and save some extra $. The suite itself has clean, some...More

Thank Pars1978
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Wheelchair Access
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$129 - US$218 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$129 - US$218 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Photos
Traveller (56)
Room & Suite (48)
Dining (5)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Donald O
10 October 2016|
Answer
Response from Phil B | Reviewed this property |
Ask GM Chris Goyette or Brad, Sarah or Amanda from their helpful staff. I saw Chris driving the shuttle numerous times.
0
Votes
Room Tips
"I was on 2nd floor and it was extremely quiet"
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"Call ahead to schedule a shuttle from the airport. It is a 20 minute drive."
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"Definitely ask for a room facing away from the highway if you want peace & quiet!"
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"Be ok With bugs in the room"
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