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Del Lago Resort & Casino

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Traveller (34)
Room & Suite (22)
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Overview
  • Excellent76%
  • Very good12%
  • Average6%
  • Poor3%
  • Terrible3%
Travellers talk about
“the vine”(12 reviews)
“comedy show”(6 reviews)
“deluxe suite”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
Additional information
Offers from Del Lago Resort & Casino
Offers & Announcements: $99 Summer Hot Dates
Offers from Del Lago Resort & Casino
Offers & Announcements: $99 Summer Hot Dates
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Reviews (157)
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LanguageEnglish
116
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6
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All reviewsthe vinecomedy showdeluxe suitefarmers marketnice entertainmentportico restaurantread several reviewsstay and play packageconcert hallseparate toilet arearain head showerstar resortturning stone casinobuffalo areanice casinogreeted with champagnemassage at the spa
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1 - 5 of 157 reviews
Reviewed yesterday via mobile

My wife and I stayed here during our trip through the Finger Lakes. The staff as very nice. We also used the spa and it was great. We were promptly greeted as well as taken care of during our entire appointment from start to finish....More

Thank Ryan C
Response from Dinah B, Guest Relations Manager at Del Lago Resort & CasinoResponded today

Thank you for your review, Ryan! We are so glad you enjoyed your visit while you were in the Finger Lakes Region. We look forward to seeing you and your wife again soon!

Hotel's Favourite
Reviewed 28 January 2018

We had a king bed on the 5th floor. The room was outstanding. Very clean. The bathroom was spacious with a separate toilet area. The shower had a "rainfall" shower head that was nice. There was an tablet type device that had all kinds of...More

2  Thank gerrywfarkman
Response from Jeff B, General Manager at Del Lago Resort & CasinoResponded 29 January 2018

Gerry, thank you for the review and recommendation. I'm glad to hear you enjoyed your short getaway from the Hotel to the Gaming Floor.

Reviewed 1 week ago

We made arrangements to meet our dog breeder in Waterloo as we are from Massachusetts and he is closer to Niagara. We selected Del Lago and are so happy we did! The hotel is beautiful with really comfortable beds, nice amenities and a very friendly...More

Thank BostonPenguin
Response from Dinah B, Guest Relations Manager at Del Lago Resort & CasinoResponded 6 days ago

Thank you for your review! We are happy you chose us on your stop to pick up your new family member! We appreciate hearing this feedback and look forward to seeing you again in the future!

Reviewed 1 week ago

The ONLY thing that would make this hotel better would be if it overlooked a lake or vineyard! Other than that, our stay was great. Hotel is very new, so very clean and comfortable with all the modern amenities. Our room was spacious, bed was...More

Thank Luv222Travel
Response from Dinah B, Guest Relations Manager at Del Lago Resort & CasinoResponded 1 week ago

Thank you for your review! We are so glad you enjoyed your visit and look forward to seeing you again in the future!

Reviewed 2 weeks ago

Date of Visit: Saturday, May 26th, 2018. Room: double queen beds, 6th floor. Facing the parking lot. The entrance was large, elaborate, and very well appointed & decorated. Check-in area is rather small for a large hotel: only 2 check-in desks, but when we arrived...More

2  Thank RogueTrippers
Response from Dinah B, Guest Relations Manager at Del Lago Resort & CasinoResponded 1 week ago

Thank you so much for your review! We are glad you enjoyed your stay here and all aspects created a great experience. We look forward to seeing you again in the future!

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About
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Conference Facilities
Airport Transportation
Concierge
Banquet Room
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Spa
Casino and Gambling
Fitness Centre with Gym / Workout Room
Details
Price range
US$130 - US$355 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$130 - US$355 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (34)
Room & Suite (22)
Dining (7)
Questions & Answers
Ask a question
Ladytraveler525
30 May 2018|
Answer
Response from lansinglouie | Reviewed this property |
I admit, I don’t know the answer to this question.
-1
Votes
craig f
5 May 2018|
Answer
Response from gerrywfarkman | Reviewed this property |
I am sorry I can't answer that, we only had non alcoholic drinks. I do know that you can order drinks right from the slot machine you are playing.
0
Votes
8 March 2018|
AnswerShow all 7 answers
Response from Dinah B | Property representative |
Hello, we have accessible rooms with walk in showers. Please request the room with an accessible shower when booking. Thank you!
0
Votes
Room Tips
"Not a high-rise and no views available, so does not really matter. We were on the second floor and it was..."
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"Rooms are new and clean. They have a fridge great cable and comfortable room settings"
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"We did not stay overnight."
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"Bring your own cleaning supplies"
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